Humanizing self-administered surveys: Experiments on social presence in web and IVR surveys

Computers in Human Behavior

Volumn 19, Issue 1, 2003, Pages 1-24

  Tourangeau, Roger ^a   Couper, Mick P ^a   Steiger, Darby M ^b  

^a UNIVERSITY OF MARYLAND SCHOOL OF MEDICINE   (United States)

^b Gallup Inc   (United States)

Author keywords

IVR surveys; Social desirability; Social interfaces; Web surveys

Indexed keywords

BEHAVIORAL RESEARCH; HUMANITIES COMPUTING; INTERFACES (COMPUTER); WORLD WIDE WEB;

INTERACTIVE VOICE RESPONSE (IVR);

HUMAN COMPUTER INTERACTION;

EID: 0037212121     PISSN: 07475632     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0747-5632(02)00032-8     Document Type: Article

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