Automated telephone answering systems and aging

Behaviour and Information Technology

Volumn 21, Issue 3, 2002, Pages 171-184

  Dulude, Louise ^a  

^a NONE   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

BEHAVIORAL RESEARCH; CUSTOMER SATISFACTION; HUMAN ENGINEERING; HUMAN REHABILITATION ENGINEERING; USER INTERFACES;

INTERACTIVE VOICE RESPONSE (IVR) SYSTEMS;

AUTOMATIC TELEPHONE SYSTEMS;

EID: 0036558501     PISSN: 0144929X     EISSN: None     Source Type: Journal    
DOI: 10.1080/0144929021000013482     Document Type: Article

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