Impoverished diabetic patients whose doctors facilitate their participation in medical decision making are more satisfied with their care

Journal of General Internal Medicine

Volumn 17, Issue 11, 2002, Pages 866-875

  Golin, Carol ^a   DiMatteo, M Robin ^b   Duan, Naihua ^b   Leake, Barbara ^b   Gelberg, Lillian ^b  

^a IL   (United States)

^b University of California ^*  (United States)

Author keywords

Diabetes; Doctor patient communication; Patient participation; Patient satisfaction

Indexed keywords

ADULT; ARTICLE; CLINICAL FEATURE; CONSULTATION; CONTROLLED STUDY; DEMOGRAPHY; DOCTOR PATIENT RELATION; EXPERIENCE; FEMALE; GENERAL HOSPITAL; HUMAN; INTERVIEW; MAJOR CLINICAL STUDY; MALE; MEDICAL DECISION MAKING; NON INSULIN DEPENDENT DIABETES MELLITUS; PATIENT CARE; PATIENT SATISFACTION; RATING SCALE; SOCIAL ASPECT; STANDARDIZATION;

EID: 0036436064     PISSN: 08848734     EISSN: None     Source Type: Journal    
DOI: 10.1046/j.1525-1497.2002.20120.x     Document Type: Article

References (67)

1. Vinicor F. Is diabetes a public-health disorder? Diabetes Care. 1994;17:22-7.
2. The Diabetes Control and Complications Trial Research Group. The effects of intensive treatment of diabetes on the development and progression of long-term complications in insulin-dependent diabetes mellitus. N Engl J Med. 1993;329:977-86.
3. The UK Prospective Diabetes Study Group. Intensive blood-glucose control with sulphonylureas or insulin compared with conventional treatment and risk of complications in patients with type 2 diabetes “UKPDS 33”. Lancet. 1998;352:837-53.
4. Klein R, Klein BE, Moss SE. Relation of glycemic control to diabetic microvascular complications in diabetes mellitus. Ann Intern Med. 1996;124:90-6.
5. Frewer LJ, Salter B, Lambert N. Understanding patients' preferences for treatment: The need for innovative methodologies. Qual Health Care. 2001;10:i50-54.
6. Walker EA, Cypress ML. Self-monitoring: The patient-practitioner alliance. Nurse Pract Forum. 1991;2:175-77.
7. Goodall T. Self-management of diabetes mellitus: A critical review. Health Psychol. 1991;10:1-8.
8. Rosenstock IM. Understanding and enhancing patient compliance with diabetic regimens. Diabetes Care. 1985;8:610-6.
9. Hayward RA, Manning WG, Kaplan SH, Wagner EH, Greenfield S. Starting insulin therapy in patients with type 2 diabetes: Effectiveness, complications, and resource utilization. JAMA. 1997;278:1663-9.
10. Eddy DM. Clinical decision making: from theory to practice. Designing a practice policy. Standards, guidelines, and options. JAMA. 1990;263:3081-84.
11. Deber RB. Physicians in health care management: 8. The patientphysician partnership: Decision making, problem-solving and the desire to participate. Can Med Assoc J. 1994;151:423-7.
12. Barry M. Health decision aids to facilitate shared decision making in office practice. Ann Intern Med. 2002;136:127-35.
13. Lewellyn-Thomas H. Presidential address. Med Decis Making. 1995;15:101-6.
14. Vijan S, Hofer T, Hayward R. Estimated benefits of glycemic control in microvascular complications in type 2 diabetes. Ann Intern Med. 1997;127:788-95.
15. Anderson L. Health care communication and selected psychological adherence in diabetes management. Diabetes Care. 1990;13:66-7.
16. Rost K. The influence of patient participation on satisfaction and compliance. Diabetes Educ. 1989;15:134-8.
17. Street R, Piziak V, Carpentier W, Herzog J, Hejl J. Provider-patient communication and metabolic control. Diabetes Care. 1993;16:714-21.
18. Kaplan SM, Greenfield S, Ware J. Assessing the effects of physician-patient interaction on the outcomes of chronic disease. Med Care. 1989;27:110-27.
19. Rost K, Flavin K, Cole K, McGill J. Change in metabolic control and functional status after hospitalization. Diabetes Care. 1991;14:881-9.
20. Stewart M. What is a successful doctor-patient interview? A study of interactions and outcomes. Soc Sci Med. 1984;19:167-75.
21. O'Connor AM, Rostom A, Fiset V, et al. Decision aids for patients facing health treatment or screening decisions: Systematic review. BMJ. 1999;319:731-4.
22. Anderson RM, Furmell MM, Butler PM, Arnold MS, Fitzgerald JT, Festa CC. Learning to empower patients: Results of a randomized controlled trial. Diabetes Care. 1995;18:943-9.
23. Rost K, Carter WI. Introduction of information during the initial medical visit: Consequences for patient follow-through with physician recommendations for medication. Soc Sci Med. 1989;28:315-21.
24. Leeseberg Stamler L, Coles MM, Patrick LJ. Expanding the enablement framework and testing an evaluative instrument for diabetes patient education. J Adv Nurs. 2001;35:365-72.
25. Greenfield S, Kaplan SH, Ware JE Jr, Yano EM, Frank HJ. Patients' participation in medical care: Effects on blood sugar control and quality of life in diabetes. J Gen Intern Med. 1988;3:448-57.
26. Deber RB, Kraetschmer N, Irvine J. What role do patients wish to play in treatment decision making? Arch Intern Med. 1996;156:1414-20.
27. Degner L, Kristjanson L, Bowman D, et al. Information needs and decisional preferences in women with breast cancer. JAMA. 1997;277:1485-92.
28. Charles C, Gafni A, Whelan T. Shared decision-making in the medical encounter: what does it mean? Soc Sci Med. 1997;44:681-92.
29. Strull WM, Lo B, Charles G. Do patient want to participate in decision making? JAMA. 1984;252:2990-4.
30. Mansell D, Poses RM, Kazis L, Duefield C. Clinical factors that influence patients' desire for participation in decisions about filness. Arch Intern Med. 2000;160:2991-6.
31. Anderson LA, DeVellis RF, Boyles BF, Feussner JR. Patients' perceptions of their clinical interactions: Development of the multidimensional desire for control scales. Health Educ Res. 1989;4:383-97.
32. Pendleton L, House WC. Preferences for treatment approaches in medical care. College students versus diabetic outpatients. Med Care. 1984;22:644-6.
33. Arora NK, McHorney CA. Patient preferences for medical decision making. Who really wants to participate? Med Care. 2000;38:335-41.
34. Ross C, Sinacore J, Stiers W, Budiman-Mak E. The role of expectations and preferences in health care satisfaction of patients with arthritis. Arthritis Care Res. 1990;3:92-8.
35. Linder-Pelz SU. Toward a theory of patient satisfaction. Soc Sci Med. 1982;16:577-82.
36. Henbest R, Stewart M. Patient-centeredness in the consultation. Does it really make a difference? Fam Pract. 1990;7:28-33.
37. Marshall G, Hays R, Sherbourne C, Wells K. The structure of patient satisfaction with outpatient medical care. Psychol Assess. 1993;5:477-83.
38. Zastowny T, Roghmarm K, Hengst A. Satisfaction with medical care: Replications and theoretical reevaluation. Med Care. 1983;21:294-318.
39. Ende J, Kazis L, Ash A, Moskowitz M. Measuring patients' desire for autonomy: Decision-making and information-seeking preferences among medical patients. J Gen Intern Med. 1989;4:24-30.
40. Nease RF Jr, Brooks WB. Patient desire for information and decision-making in health care decisions: The Autonomy Preference Index and the Health Opinion Survey. J Gen Intern Med. 1995;10:593-600.
41. Holmes-Rovner M, Kroll J, Rothert ML, et al. Patient satisfaction with health care decisions. The satisfaction with decision scale. Med Decis Making. 1996;16:58-64.
42. Lerman CE, Brody D, Caputo GC, Smith DG, Lazaro CG, Wolfson HG. Patients' perceived involvement in care scale: Relationship to attitudes about filness and medical care. J Gen Intern Med. 1990;5:29-33.
43. Korsch B, Gozzi E, Francis V. Gaps in doctor-patient communication. 1. Doctor-patient interaction and patient satisfaction. Pediatrics. 1968;42:855-71.
44. Roter D, Hall J. Doctors Talking with Patients/Patients Talking with Doctors. Westport, Corm: Auburn House; 1993.
45. DiMatteo MR. Enhancing patient adherence to medical recommendations. JAMA. 1994;271:76-83.
46. Marshal G, Hays R, Sherbourne C, Wells K. The structure of patient satisfaction with outpatient care. Psychol Assess. 1993;5:477-83.
47. Coulter I, Hays R, Danielson C. The Chiropractic Satisfaction Questionaire. Top Clin Chiro. 1994;1:1-5.
48. Golin CE, DiMatteo MR, Gelberg L. A disease-specific scale of diabetic patients' desires for involvement in medical decision making. Diabetes Educ. 2001;27:875-86.
49. Golin CE, DiMatteo MR, Gelberg L. The role of patient participation in the doctor visit: Impact on adherence to diabetes care. Diabetes Care. 1996;19:1153-64.
50. Martin LR, DiMatteo MR, Lepper HS. Facilitation of patient involvement in care: Development and validation of a scale. Behav Med. 2001;27:111-20.
51. Linzer M, Pierce C, McHorney C, et al. Case mix measurement in diabetes: Results from the Veterans Health Study. J Gen Intern Med. 1995;10:“suppl”71.
52. Kazis L, Miller D, Clark J, et al. Health-related quality of life in patients served by the Department of Veterans Affairs: Results from the Veterans Health Study. Arch Intern Med. 1998;158:626-32.
53. Kazis LE, Ren XS, Lee A, et al. Health status in VA patients: Results from the Veterans Health Study. Am J Med Qual. 1999;14:28-38.
54. Ware JE Jr, Sherbourne CD. The MOS 36-item short-form health survey “SF-36”. I. Conceptual framework and item selection. Med Care. 1992;30:473-83.
55. Hays RD. The Outpatient Satisfaction Questionnaire. Santa Monica, Calff: RAND;1994:7885.
56. Bensing J. Doctor-patient communication and the quality of care. Soc Sci Med. 1991;32:1301-10.
57. Bertakis K, Roter D, Putnam S. The relationship of physician medical interview style to patient satisfaction. J Fam Pract. 1991;32:175-81.
58. Hall J, Roter D, Rand C. Communication of affect between patient and physician. J Health Soc Behav. 1981;22:18-30.
59. Like R, Zyzanski S. Patient satisfaction with the clinical encounter: Social psychological determinants. Soc Sci Med. 1987;24:351-7.
60. Waitzkin H. Information giving in medical care. J Health Soc Behav. 1985;26:81-101.
61. Hall DA, Roter D, Katz N. Meta-analysis of correlates of provider behavior in medical encounters. Med Care. 1988;26:657-75.
62. Beisecker AE, Beisecker TD. Patient information-seeking behaviors when communicating with doctors. Med Care. 1990;28:19-28.
63. Quill TE, Brody H. Physician recommendations and patient autonomy: Finding a balance between physician power and patient choice. Ann Intern Med. 1996;125:763-9.
64. Kaplan RM. Shared decision making: A new paradigm for behavioral medicine. Ann Behav Med. 1999;21:3-11.
65. Hall JA, Irish JT, Roter DL, Ehrlich CM, Miller LH. Satisfaction, gender, and communication in medical visits. Med Care. 1994;32:1216-31.
66. Cooper-Patrick L, Gallo JJ, Gonzales JJ, et al. Race, gender, and partnership in the patient-physician relationship. JAMA. 1999;282:583-9.
67. Wolpert HA, Anderson BJ. Management of diabetes: Are doctors framing the benefits from the wrong perspective? BMJ. 2001;323:994-6.