-
1
-
-
0032065922
-
Emotional dissonance in organizations: Antecedents, consequences, and moderators
-
Abraham, R. (1998) Emotional Dissonance in Organizations: Antecedents, Consequences, and Moderators", Genetic Social and General Psychology Monographs 124(2): 229-46.
-
(1998)
Genetic Social and General Psychology Monographs
, vol.124
, Issue.2
, pp. 229-246
-
-
Abraham, R.1
-
2
-
-
0000624466
-
Organizational identity
-
L.L. Cummings and B.M. Staw (eds) Greenwich, CT: JAI Press
-
Albert, S. and Whetton, D.A. (1985) "Organizational Identity", in L.L. Cummings and B.M. Staw (eds) Research in Organizational Behavior, Vol. 7, pp. 263-95. Greenwich, CT: JAI Press.
-
(1985)
Research in Organizational Behavior
, vol.7
, pp. 263-295
-
-
Albert, S.1
Whetton, D.A.2
-
3
-
-
0000832585
-
Role stressors, interrole conflict, and well-being: The moderating influence of spousal support and coping behaviors among employed parents in Hong Kong
-
Aryee, S., Luk, V., Leung, A. and Lo, S. (1999) "Role Stressors, Interrole Conflict, and Well-Being: The Moderating Influence of Spousal Support and Coping Behaviors among Employed Parents in Hong Kong", Journal of Vocational Behavior 54(2): 259-78.
-
(1999)
Journal of Vocational Behavior
, vol.54
, Issue.2
, pp. 259-278
-
-
Aryee, S.1
Luk, V.2
Leung, A.3
Lo, S.4
-
4
-
-
0041011178
-
Emotional labor in service roles: The influence of identity
-
Ashforth, B. E. and Humphrey, R. H. (1993) "Emotional Labor in Service Roles: The Influence of Identity", Academy of Management Review 18(1): 88-115.
-
(1993)
Academy of Management Review
, vol.18
, Issue.1
, pp. 88-115
-
-
Ashforth, B.E.1
Humphrey, R.H.2
-
5
-
-
84973746077
-
Emotion in the workplace: A reappraisal
-
Ashforth, B. E. and Humphrey, R. H. (1995) "Emotion in the Workplace: A Reappraisal", Human Relations 48(2): 97-125.
-
(1995)
Human Relations
, vol.48
, Issue.2
, pp. 97-125
-
-
Ashforth, B.E.1
Humphrey, R.H.2
-
6
-
-
0003010471
-
Social identity theory and the organization
-
Ashforth, B. E. and Mael, F. (1989) "Social Identity Theory and the Organization", Academy of Management Review 14: 20-39.
-
(1989)
Academy of Management Review
, vol.14
, pp. 20-39
-
-
Ashforth, B.E.1
Mael, F.2
-
7
-
-
0000202287
-
Emotional labor and authenticity: Views from service agents
-
in S. Fineman (ed.) London: Sage
-
Ashforth, B. and Tomiuk, M.A. (2000) "Emotional Labor and Authenticity: Views from Service Agents", in S. Fineman (ed.) Emotion in Organizations, 2nd edn, pp. 184-204. London: Sage.
-
(2000)
Emotion in Organizations, 2nd Edn
, pp. 184-204
-
-
Ashforth, B.1
Tomiuk, M.A.2
-
8
-
-
0034339058
-
All in a day's work: Boundaries and micro role transitions
-
Ashforth, B.E., Kreiner, G.E. and Mel, F. (2000) "All in a Day's Work: Boundaries and Micro Role Transitions", Academy of Management Review 25(3): 472-91.
-
(2000)
Academy of Management Review
, vol.25
, Issue.3
, pp. 472-491
-
-
Ashforth, B.E.1
Kreiner, G.E.2
Mel, F.3
-
9
-
-
0003476774
-
-
Westport, CT: Quorum Books
-
Ashkenasy, N.M., Hartel, C.E.J. and Zerbe, V.J., eds (2000) Emotions in the Workplace: Theory, Research and Practice. Westport, CT: Quorum Books.
-
(2000)
Emotions in the Workplace: Theory, Research and Practice
-
-
Ashkenasy, N.M.1
Hartel, C.E.J.2
Zerbe, V.J.3
-
11
-
-
0009933366
-
Tightening the iron cage: Concertive control in self-managing teams
-
Barker, J.R. (1993) "Tightening the Iron Cage: Concertive Control in Self-Managing Teams", Administrative Science Quarterly 38 (3): 408-37.
-
(1993)
Administrative Science Quarterly
, vol.38
, Issue.3
, pp. 408-437
-
-
Barker, J.R.1
-
13
-
-
0003159004
-
Transformational leadership: A response to critiques
-
M.M. Chemers and R. Ayman (eds) New York: Academic Press
-
Bass, B.M. and Avolio, B.J. (1993) "Transformational Leadership: A Response to Critiques", in M.M. Chemers and R. Ayman (eds) Leadership Theory and Research: Perspectives and Directions, pp. 49-79. New York: Academic Press.
-
(1993)
Leadership Theory and Research: Perspectives and Directions
, pp. 49-79
-
-
Bass, B.M.1
Avolio, B.J.2
-
14
-
-
0029304103
-
The need to belong: Desire for interpersonal attachments as a fundamental human motivation
-
Baumeister, R. and Leary, M.R. (1995) "The Need to Belong: Desire for Interpersonal Attachments as a Fundamental Human Motivation", Psychological Bulletin 117(3): 487-529.
-
(1995)
Psychological Bulletin
, vol.117
, Issue.3
, pp. 487-529
-
-
Baumeister, R.1
Leary, M.R.2
-
15
-
-
0001210207
-
Predictors of work-family conflict and satisfaction with family, job, career, and life
-
Beutell, N.J. and Wittig-Berman, U. (1999) "Predictors of Work-Family Conflict and Satisfaction with Family, Job, Career, and Life", Psychological Reports 85(3): 893-903.
-
(1999)
Psychological Reports
, vol.85
, Issue.3
, pp. 893-903
-
-
Beutell, N.J.1
Wittig-Berman, U.2
-
17
-
-
0007424796
-
Predictors of life satisfaction among filipino managerial and professional women
-
Burke, R.J., Divinagracia, L.A. and Mamo, E. (1999) "Predictors of Life Satisfaction among Filipino Managerial and Professional Women", Psychological Reports 84(3): 805-8.
-
(1999)
Psychological Reports
, vol.84
, Issue.3
, pp. 805-808
-
-
Burke, R.J.1
Divinagracia, L.A.2
Mamo, E.3
-
18
-
-
0040749888
-
The company car driver: Occupational stress as a predictor of motor vehicle accident involvement
-
Cartwright, S., Cooper, C.L. and Barron, A. (1996) "The Company Car Driver: Occupational Stress as a Predictor of Motor Vehicle Accident Involvement", Human Relations 49(2): 195-208.
-
(1996)
Human Relations
, vol.49
, Issue.2
, pp. 195-208
-
-
Cartwright, S.1
Cooper, C.L.2
Barron, A.3
-
19
-
-
0002953985
-
Origins and functions of positive and nega-tive affect: A control process view
-
Carver, C.S. and Scheier, M.F. (1990) "Origins and Functions of Positive and Nega-tive Affect: A Control Process View", Psychological Review 97(1): 19-35.
-
(1990)
Psychological Review
, vol.97
, Issue.1
, pp. 19-35
-
-
Carver, C.S.1
Scheier, M.F.2
-
20
-
-
84965760622
-
The relationship between dual-earner couples' daily work mood and home affect
-
Chan, C. and Margolin, G. (1994) "The Relationship between Dual-Earner Couples' Daily Work Mood and Home Affect", Journal of Social and Personal Relationships 11(4): 573-86.
-
(1994)
Journal of Social and Personal Relationships
, vol.11
, Issue.4
, pp. 573-586
-
-
Chan, C.1
Margolin, G.2
-
21
-
-
0001382152
-
Improving interactional organizational research: A model of person-organization fit
-
Chatman, J.A. (1989) "Improving Interactional Organizational Research: A Model of Person-Organization Fit", Academy of Management Review 14: 333-49.
-
(1989)
Academy of Management Review
, vol.14
, pp. 333-349
-
-
Chatman, J.A.1
-
22
-
-
0002777080
-
Clients as a source of enjoyment on the job: How hair stylists shape demeanor and personal disclosures
-
Cohen, R.C. and Sutton, R.I. (1998) "Clients as a Source of Enjoyment on the Job: How Hair Stylists Shape Demeanor and Personal Disclosures", Advances in Qualitative Organization Research 1: 1-32.
-
(1998)
Advances in Qualitative Organization Research
, vol.1
, pp. 1-32
-
-
Cohen, R.C.1
Sutton, R.I.2
-
23
-
-
21344490503
-
A review and an integration of research on job burnout
-
Cordes, C. and Dougherty, T. (1993) "A Review and an Integration of Research on Job Burnout", Academy of Management Review 18(4): 621-36.
-
(1993)
Academy of Management Review
, vol.18
, Issue.4
, pp. 621-636
-
-
Cordes, C.1
Dougherty, T.2
-
24
-
-
0007348865
-
The influence of workplace stressors, resources, and perceptions on work-to-family spillover: An application of the double abcx model
-
Dennis, S.A. (1996) "The Influence of Workplace Stressors, Resources, and Perceptions on Work-to-Family Spillover: An Application of the Double ABCX Model", Dissertation Abstracts International Section A: Humanities and Social Sciences 57(3): 1335.
-
(1996)
Dissertation Abstracts International Section A: Humanities and Social Sciences
, vol.57
, Issue.3
, pp. 1335
-
-
Dennis, S.A.1
-
25
-
-
0033129021
-
Introduction to the special section on the structure of emotion
-
Diener, E. (1999) "Introduction to the Special Section on the Structure of Emotion", Journal of Personality and Social Psychology 76(5): 803-4.
-
(1999)
Journal of Personality and Social Psychology
, vol.76
, Issue.5
, pp. 803-804
-
-
Diener, E.1
-
27
-
-
85056009097
-
A note on leadership theory: The effect of social barriers between leaders and followers
-
Fiedler, F. E. (1957) "A Note on Leadership Theory: The Effect of Social Barriers between Leaders and Followers", Sociometry 20: 87-94.
-
(1957)
Sociometry
, vol.20
, pp. 87-94
-
-
Fiedler, F.E.1
-
28
-
-
0002453009
-
Emotion and organizing
-
S. Clegg, C. Hardy and W.R. Nord (eds) London: Sage Publications
-
Fineman, S. (1996) "Emotion and Organizing", in S. Clegg, C. Hardy and W.R. Nord (eds) Handbook of Organization Studies, pp. 543-65. London: Sage Publications.
-
(1996)
Handbook of Organization Studies
, pp. 543-565
-
-
Fineman, S.1
-
30
-
-
0000567432
-
The emotions of control: A qualitative exploration of environmental regulation
-
Fineman, S. and Sturdy, A. (1999) "The Emotions of Control: A Qualitative Exploration of Environmental Regulation", Human Relations 52(5): 631-46.
-
(1999)
Human Relations
, vol.52
, Issue.5
, pp. 631-646
-
-
Fineman, S.1
Sturdy, A.2
-
32
-
-
0034147720
-
Mood and emotions while working: Missing pieces of job satisfaction?
-
Fisher, C.D. (2000) "Mood and Emotions while Working: Missing Pieces of Job Satisfaction?", Journal of Organizational Behavior 21: 185-202.
-
(2000)
Journal of Organizational Behavior
, vol.21
, pp. 185-202
-
-
Fisher, C.D.1
-
33
-
-
0003893572
-
-
Cambridge: Cambridge University Press
-
Frijda, N.H. (1986) The Emotions. Cambridge: Cambridge University Press.
-
(1986)
The Emotions
-
-
Frijda, N.H.1
-
34
-
-
0034170081
-
Interpersonal conflict at work and psychological outcomes: Testing a model among young workers
-
Frone, M.R. (2000) "Interpersonal Conflict at Work and Psychological Outcomes: Testing a Model among Young Workers", Journal of Occupational Health Psychology 5(2): 246-55.
-
(2000)
Journal of Occupational Health Psychology
, vol.5
, Issue.2
, pp. 246-255
-
-
Frone, M.R.1
-
35
-
-
0007393503
-
Narratives of compassion in organizations
-
S. Fineman (ed.) 2nd edn. London: Sage Publications
-
Frost, P., Dutton, J., Worline, M.C. and Wilson, A.A. (2000) "Narratives of Compassion in Organizations", in S. Fineman (ed.) Emotion in Organizations, pp. 25-46, 2nd edn. London: Sage Publications.
-
(2000)
Emotion in Organizations
, pp. 25-46
-
-
Frost, P.1
Dutton, J.2
Worline, M.C.3
Wilson, A.A.4
-
37
-
-
0007348866
-
In search of rationality
-
D. Franks, W. Wentworth and J. Ryan (eds) Greenwich, CT: JAI Press
-
Gibson, D. (1997) "In Search of Rationality", in D. Franks, W. Wentworth and J. Ryan (eds) Social Perspectives on Emotion, Vol. 5, pp. 214-26. Greenwich, CT: JAI Press.
-
(1997)
Social Perspectives on Emotion
, vol.5
, pp. 214-226
-
-
Gibson, D.1
-
42
-
-
0033247281
-
Predicting employee life satisfaction: A coherent model of personality, work and nonwork experiences, and domain satisfactions
-
Hart, P.M. (1999) "Predicting Employee Life Satisfaction: A Coherent Model of Personality, Work and Nonwork Experiences, and Domain Satisfactions", Journal of Applied Psychology 84(4): 564-84.
-
(1999)
Journal of Applied Psychology
, vol.84
, Issue.4
, pp. 564-584
-
-
Hart, P.M.1
-
43
-
-
84977326479
-
Professionals, authority, and group life: A case study of a law firm
-
Hirschhorn, L. (1989) "Professionals, Authority, and Group Life: A Case Study of a Law Firm", Human Resource Management 28: 235-52.
-
(1989)
Human Resource Management
, vol.28
, pp. 235-252
-
-
Hirschhorn, L.1
-
47
-
-
0033114546
-
Emotional capability, emotional intelligence, and radical change
-
Huy, Q.N. (1999) "Emotional Capability, Emotional Intelligence, and Radical Change", Academy of Management Review 24(2): 325-45.
-
(1999)
Academy of Management Review
, vol.24
, Issue.2
, pp. 325-345
-
-
Huy, Q.N.1
-
49
-
-
84986706403
-
After effects of job-related stress: Families as victims
-
Jackson, S.E. and Maslach, C. (1982) "After Effects of Job-Related Stress: Families as Victims", Journal of Occupational Behavior 3: 63-77.
-
(1982)
Journal of Occupational Behavior
, vol.3
, pp. 63-77
-
-
Jackson, S.E.1
Maslach, C.2
-
50
-
-
0000437247
-
What is emotion?
-
James, W. (1884) "What Is Emotion?", Mind 9: 188-205.
-
(1884)
Mind
, vol.9
, pp. 188-205
-
-
James, W.1
-
51
-
-
0002573285
-
Job, life satisfaction and occupational stress of women
-
Jena, S.P.K. (1999) "Job, Life Satisfaction and Occupational Stress of Women", Social Science International 15(1): 75-80.
-
(1999)
Social Science International
, vol.15
, Issue.1
, pp. 75-80
-
-
Jena, S.P.K.1
-
52
-
-
0002212253
-
Work and nonwork: A F.eview of models, methods, and findings
-
Kabanoff, B. (1980) "Work and Nonwork: A F.eview of Models, Methods, and Findings", Psychological Bulletin 88(1): 60-77.
-
(1980)
Psychological Bulletin
, vol.88
, Issue.1
, pp. 60-77
-
-
Kabanoff, B.1
-
53
-
-
0001063217
-
Symptoms of professional burnout: A review of the empirical evidence
-
Kahill, S. (1988) "Symptoms of Professional Burnout: A Review of the Empirical Evidence", Canadian Psychology 29: 284-97
-
(1988)
Canadian Psychology
, vol.29
, pp. 284-297
-
-
Kahill, S.1
-
54
-
-
0007350197
-
Job satisfaction and life satisfaction in a sales force
-
Kantak, D.M., Futrell, C.M. and Sager, J.K. (1992) "Job Satisfaction and Life Satisfaction in a Sales Force", Journal of Personal Selling and Sales Management 12(1): 1-7.
-
(1992)
Journal of Personal Selling and Sales Management
, vol.12
, Issue.1
, pp. 1-7
-
-
Kantak, D.M.1
Futrell, C.M.2
Sager, J.K.3
-
55
-
-
0007429925
-
When caring is not enough: Emotional labor and youth shelter workers
-
Karabanow, J. (1999) "When Caring is Not Enough: Emotional Labor and Youth Shelter Workers", Social Service Review 73(3): 340-57.
-
(1999)
Social Service Review
, vol.73
, Issue.3
, pp. 340-357
-
-
Karabanow, J.1
-
57
-
-
0002089524
-
Catching fire without burning out: Is there an ideal way to perform emotional labor?
-
N. Ashkenasy, C. Hartel and W. Zerbe (eds) Westport, CT: Quorum Books
-
Kruml, S. and Gedded, D. (2000) "Catching Fire without Burning Out: is there an Ideal Way to Perform Emotional Labor?", in N. Ashkenasy, C. Hartel and W. Zerbe (eds) Emotions in the Workplace Theory, Research and Practice, pp. 177-88. Westport, CT: Quorum Books.
-
(2000)
Emotions in the Workplace Theory, Research and Practice
, pp. 177-188
-
-
Kruml, S.1
Gedded, D.2
-
58
-
-
0034147839
-
When leaders display emotion: How followers respond to negative emotional expression of male and female leaders
-
Lewis, K.M. (2000) "When Leaders Display Emotion: How Followers Respond to Negative Emotional Expression of Male and Female Leaders", Journal of Organizational Behavior 21: 221-34.
-
(2000)
Journal of Organizational Behavior
, vol.21
, pp. 221-234
-
-
Lewis, K.M.1
-
61
-
-
0002721358
-
Training for 'Detached Concern' in medical students
-
H.I. Lief, V.F. Lief and N.R. Lief (eds) New York: Harper and Row
-
Lief, H.I. and Fox, R.C. (1963) "Training for 'Detached Concern' in Medical Students", in H.I. Lief, V.F. Lief and N.R. Lief (eds) The Psychological Basis of Medical Practice, pp. 12-35. New York: Harper and Row.
-
(1963)
The Psychological Basis of Medical Practice
, pp. 12-35
-
-
Lief, H.I.1
Fox, R.C.2
-
62
-
-
0001870280
-
The nature and causes of job satisfaction
-
M. Dunnette (ed.) Chicago, IL: Rand McNally
-
Locke, E.A. (1976) "The Nature and Causes of Job Satisfaction", in M. Dunnette (ed.) Handbook of Industrial and Organizational Psychology, pp. 1297-351. Chicago, IL: Rand McNally.
-
(1976)
Handbook of Industrial and Organizational Psychology
, pp. 1297-1351
-
-
Locke, E.A.1
-
63
-
-
0001267378
-
Influences on the quality of work and nonwork life: Two decades in review
-
Loscocco, K.A. and Roschelle, A.R. (1991) "Influences on the Quality of Work and Nonwork Life: Two Decades in Review", Journal of Vocational Behavior 39: 182-225.
-
(1991)
Journal of Vocational Behavior
, vol.39
, pp. 182-225
-
-
Loscocco, K.A.1
Roschelle, A.R.2
-
64
-
-
0007351148
-
The social constructions of emotions: New directions from culture theory
-
D. Franks, W. Wentworth and J. Ryan (eds) Greenwich, CT: JAI Press
-
McCarthy, E.D. (1994) "The Social Constructions of Emotions: New Directions from Culture Theory", in D. Franks, W. Wentworth and J. Ryan (eds) Social Perspectives on Emotion, Vol. 2, pp. 267-79. Greenwich, CT: JAI Press.
-
(1994)
Social Perspectives on Emotion
, vol.2
, pp. 267-279
-
-
McCarthy, E.D.1
-
65
-
-
0002973196
-
Stress and behavior in organizations
-
M. Dunnette (ed.) Chicago, IL: Rand McNally
-
McGrath, J.E. (1976) "Stress and Behavior in Organizations", in M. Dunnette (ed.) Handbook of Industrial and Organizational Psychology, pp. 1351-95. Chicago, IL: Rand McNally.
-
(1976)
Handbook of Industrial and Organizational Psychology
, pp. 1351-1395
-
-
McGrath, J.E.1
-
67
-
-
0007398278
-
Behavior in organizations as emotion management: Past and present
-
N.M. Ashkenasy,C.E.J. Hartel and W.J. Zerbe (eds) Westport, CT: Quorum Books
-
Mastenbroek, W. (2000) "Behavior in Organizations as Emotion Management: Past and Present", in N.M. Ashkenasy,C.E.J. Hartel and W.J. Zerbe (eds) Emotions in the Workplace: Theory, Research and Practice, pp. 60-74. Westport, CT: Quorum Books.
-
(2000)
Emotions in the Workplace: Theory, Research and Practice
, pp. 60-74
-
-
Mastenbroek, W.1
-
69
-
-
0030274345
-
The effects of direct and indirect experience on affective and cognitive responses and the attitude-behavior relation
-
Millar, M.G. and Millar, K.U. (1996) "The Effects of Direct and Indirect Experience on Affective and Cognitive Responses and the Attitude-Behavior Relation", Journal of Experimental Social Psychology 32: 561-79.
-
(1996)
Journal of Experimental Social Psychology
, vol.32
, pp. 561-579
-
-
Millar, M.G.1
Millar, K.U.2
-
70
-
-
0000949946
-
Effects of affective and cognitive focus on the attitude-behavior relation
-
Millar, M.G. and Tessar, A. (1986) "Effects of Affective and Cognitive Focus on the Attitude-Behavior Relation", Journal of Personality and Social Psychology 51: 270-6.
-
(1986)
Journal of Personality and Social Psychology
, vol.51
, pp. 270-276
-
-
Millar, M.G.1
Tessar, A.2
-
71
-
-
0001038757
-
Clients as 'partial' employees of service organizations: Role development in client participation
-
Mills, P.K. and Morris, J.H. (1986) "Clients as 'Partial' Employees of Service Organizations: Role Development in Client Participation", Academy of Management Review 11(4): 726-35.
-
(1986)
Academy of Management Review
, vol.11
, Issue.4
, pp. 726-735
-
-
Mills, P.K.1
Morris, J.H.2
-
74
-
-
0040155452
-
The dimensions, antecedents, and consequences of emotional labor
-
Morris, J.A. and Feldman, D.C. (1996) "The Dimensions, Antecedents, and Consequences of Emotional Labor", Academy of Management Review 21(4): 986-1010.
-
(1996)
Academy of Management Review
, vol.21
, Issue.4
, pp. 986-1010
-
-
Morris, J.A.1
Feldman, D.C.2
-
75
-
-
0001070657
-
The politics of emotion: A feminist reading of bounded rationality
-
Mumby, D.K. and Putnam, L.L. (1992) "The Politics of Emotion: A Feminist Reading of Bounded Rationality", Academy of Management Review 17: 465-86.
-
(1992)
Academy of Management Review
, vol.17
, pp. 465-486
-
-
Mumby, D.K.1
Putnam, L.L.2
-
76
-
-
84968100486
-
Corporations, culture, and commitment
-
O'Reilly, C. (1989) "Corporations, Culture, and Commitment", California Management Review 31(4): 9-25.
-
(1989)
California Management Review
, vol.31
, Issue.4
, pp. 9-25
-
-
O'Reilly, C.1
-
77
-
-
0002551480
-
The motivational basis of organizational citizenship behavior
-
B.M. Staw and L.L. Cummings (eds) Greenwich, CT: JAI Press
-
Organ, D.W. (1990) "The Motivational Basis of Organizational Citizenship Behavior", in B.M. Staw and L.L. Cummings (eds) Research in Organizational Behavior, Vol. 12, pp. 43-72. Greenwich, CT: JAI Press.
-
(1990)
Research in Organizational Behavior
, vol.12
, pp. 43-72
-
-
Organ, D.W.1
-
78
-
-
0000981919
-
Cognition versus affect in measures of job satisfaction
-
Organ, D.W. and Near, J.P. (1985) "Cognition Versus Affect in Measures of Job Satisfaction", International Journal of Psychology 20: 241-53.
-
(1985)
International Journal of Psychology
, vol.20
, pp. 241-253
-
-
Organ, D.W.1
Near, J.P.2
-
79
-
-
0002079830
-
The public and the private: Gender, sexuality, and emotion
-
S. Fineman (ed.) London: Sage Publications
-
Parkin, W. (1993) "The Public and the Private: Gender, Sexuality, and Emotion", in S. Fineman (ed.) Emotion in Organizations, pp. 167-89. London: Sage Publications.
-
(1993)
Emotion in Organizations
, pp. 167-189
-
-
Parkin, W.1
-
81
-
-
0003254820
-
Why is everybody so short tempered?
-
19 July
-
Peterson, K.S. (2000) "Why is Everybody so Short Tempered?", USA Today 19 July: 1.
-
(2000)
USA Today
, pp. 1
-
-
Peterson, K.S.1
-
82
-
-
34250251770
-
Combatting staff burn-out in a day care center: A case study
-
Pines, A. and Maslach, C. (1980) "Combatting Staff Burn-Out in a Day Care Center: A Case Study", Child Care Quarterly 9: 5-16.
-
(1980)
Child Care Quarterly
, vol.9
, pp. 5-16
-
-
Pines, A.1
Maslach, C.2
-
83
-
-
0033242129
-
The consequences of emotional labor: Effects on work stress, job satisfaction, and well-being
-
Pugliesi, K. (1999) "The Consequences of Emotional Labor: Effects on Work Stress, Job Satisfaction, and Well-Being", Motivation and Emotion 23(2): 125-54.
-
(1999)
Motivation and Emotion
, vol.23
, Issue.2
, pp. 125-154
-
-
Pugliesi, K.1
-
85
-
-
0003155181
-
Expression of emotion as part of the work role
-
Rafaeli, A. and Sutton, R.I. (1987) "Expression of Emotion as Part of the Work Role", Academy of Management Review 12(1): 23-37.
-
(1987)
Academy of Management Review
, vol.12
, Issue.1
, pp. 23-37
-
-
Rafaeli, A.1
Sutton, R.I.2
-
86
-
-
0002610623
-
The expression of emotion in organizational life
-
L.L. Cummings and B.M. Staw (eds) Greenwich, CT: JAI Press
-
Rafaeli, A. and Sutton, R.I. (1989) "The Expression of Emotion in Organizational Life", in L.L. Cummings and B.M. Staw (eds) Research in Organizational Behavior, Vol. 11, pp. 1-42. Greenwich, CT: JAI Press.
-
(1989)
Research in Organizational Behavior
, vol.11
, pp. 1-42
-
-
Rafaeli, A.1
Sutton, R.I.2
-
87
-
-
0000307324
-
Emotional contrast strategies as means of social influence: Lessons from criminal interrogators and bill collectors
-
Rafaeli, A. and Sutton, R.I. (1991) "Emotional Contrast Strategies as Means of Social Influence: Lessons from Criminal Interrogators and Bill Collectors", Academy of Management Journal 34: 749-75.
-
(1991)
Academy of Management Journal
, vol.34
, pp. 749-775
-
-
Rafaeli, A.1
Sutton, R.I.2
-
88
-
-
0022088851
-
A review and conceptualization of organizational commitment
-
Reichers, A.E. (1985) "A Review and Conceptualization of Organizational Commitment", Academy of Management Review 10(3): 465-76.
-
(1985)
Academy of Management Review
, vol.10
, Issue.3
, pp. 465-476
-
-
Reichers, A.E.1
-
89
-
-
0007350674
-
Air rage: An issue of aviation security and safety
-
18 September
-
Reiss, P.T. (1999) "Air Rage: An Issue of Aviation Security and Safety", Air Line Pilot 18 September: 10.
-
(1999)
Air Line Pilot
, pp. 10
-
-
Reiss, P.T.1
-
90
-
-
84987216711
-
Short-term and long-term processes linking job stressors to father-child interaction
-
Repetti, R.L. (1994) "Short-Term and Long-Term Processes Linking Job Stressors to Father-Child Interaction", Social Development 3(1): 1-15.
-
(1994)
Social Development
, vol.3
, Issue.1
, pp. 1-15
-
-
Repetti, R.L.1
-
91
-
-
0001375414
-
Standards of comparison and job satisfaction
-
Rice, R.W., McFarlin, D.B. and Bennet, D.E. (1989) "Standards of Comparison and Job Satisfaction", Journal of Applied Psychology 74: 591-8.
-
(1989)
Journal of Applied Psychology
, vol.74
, pp. 591-598
-
-
Rice, R.W.1
McFarlin, D.B.2
Bennet, D.E.3
-
93
-
-
0001271864
-
'Banana time': Job satisfaction and informal interaction
-
Roy, D.F. (1960) "'Banana Time': Job Satisfaction and Informal Interaction", Human Organization 18: 158-68.
-
(1960)
Human Organization
, vol.18
, pp. 158-168
-
-
Roy, D.F.1
-
95
-
-
85037401489
-
CBOT gazes into the pit
-
15 May
-
Rynecki, D. (2000) "CBOT Gazes into the Pit", Fortune Magazine 15 May: 278.
-
(2000)
Fortune Magazine
, pp. 278
-
-
Rynecki, D.1
-
96
-
-
45749131592
-
Commitment and control of organizational behavior and belief
-
B.M. Staw (ed.) Englewood Cliffs, NJ: Prentice-Hall
-
Salancik, G. (1995) "Commitment and Control of Organizational Behavior and Belief", in B.M. Staw (ed.) Psychological Dimensions of Organizational Behavior, pp. 284-90. Englewood Cliffs, NJ: Prentice-Hall.
-
(1995)
Psychological Dimensions of Organizational Behavior
, pp. 284-290
-
-
Salancik, G.1
-
97
-
-
0000095192
-
Emotional intelligence
-
Salovey, P. and Mayer, J.M. (1990) "Emotional Intelligence", Imagination, Cognition, and Personality 9: 185-211.
-
(1990)
Imagination, Cognition, and Personality
, vol.9
, pp. 185-211
-
-
Salovey, P.1
Mayer, J.M.2
-
99
-
-
85037387972
-
-
unpublished manuscript, University of Michigan
-
Sandelands, L.E. (2000) "Sex in Social Life", unpublished manuscript, University of Michigan.
-
(2000)
Sex in Social Life
-
-
Sandelands, L.E.1
-
101
-
-
0002384893
-
The independent manipulation of intellectually and emotionally based beliefs
-
Sappington, A.A. (1990) "The Independent Manipulation of Intellectually and Emotionally Based Beliefs", Journal of Research in Personality 24: 487-509.
-
(1990)
Journal of Research in Personality
, vol.24
, pp. 487-509
-
-
Sappington, A.A.1
-
102
-
-
0034146875
-
Antecedents of workplace emotional labor. Dimensions and moderators of their effects on physical symptoms
-
Schaubroek, J. and Jones, J.R. (2000) "Antecedents of Workplace Emotional Labor. Dimensions and Moderators of Their Effects on Physical Symptoms", Journal of Organizational Behavior 21: 163-83.
-
(2000)
Journal of Organizational Behavior
, vol.21
, pp. 163-183
-
-
Schaubroek, J.1
Jones, J.R.2
-
103
-
-
84992999633
-
The people make the place
-
Schneider, B. (1987) "The People Make the Place", Personnel Psychology 40: 437-53.
-
(1987)
Personnel Psychology
, vol.40
, pp. 437-453
-
-
Schneider, B.1
-
104
-
-
84979722539
-
The ASA framework: An update
-
Schneider, B., Goldstein, H.W. and Smith, D.B. (1995) "The ASA Framework: An Update", Personnel Psychology 48: 747-73.
-
(1995)
Personnel Psychology
, vol.48
, pp. 747-773
-
-
Schneider, B.1
Goldstein, H.W.2
Smith, D.B.3
-
105
-
-
0000526731
-
Definition and conceptualization of stress in organizations
-
Schuler, R.S. (1980) "Definition and Conceptualization of Stress in Organizations", Organizational Behavior and Human Performance 25(2): 184-215.
-
(1980)
Organizational Behavior and Human Performance
, vol.25
, Issue.2
, pp. 184-215
-
-
Schuler, R.S.1
-
106
-
-
84991170446
-
Attribution of influence and charisma to the leader: The romance of leadership revisited
-
Shamir, B. (1992) "Attribution of Influence and Charisma to the Leader: The Romance of Leadership Revisited", Journal of Applied Social Psychology 22(5): 386-407.
-
(1992)
Journal of Applied Social Psychology
, vol.22
, Issue.5
, pp. 386-407
-
-
Shamir, B.1
-
107
-
-
0001835677
-
The perceived strength of an implied contract: Can it withstand financial temptation?
-
Shanteau, J. and Harrison, P. (1991) "The Perceived Strength of an Implied Contract: Can it Withstand Financial Temptation?", Organizational Behavior and Human Decision Processes 49: 1-21.
-
(1991)
Organizational Behavior and Human Decision Processes
, vol.49
, pp. 1-21
-
-
Shanteau, J.1
Harrison, P.2
-
109
-
-
0000472274
-
Concepts of culture and organizational analysis
-
Smircich, L. (1983) "Concepts of Culture and Organizational Analysis", Administrative Science Quarterly 28: 339-58.
-
(1983)
Administrative Science Quarterly
, vol.28
, pp. 339-358
-
-
Smircich, L.1
-
111
-
-
84927454570
-
Exploring collective emotion
-
Smith, K.K. (1984) "Exploring Collective Emotion", American Behavioral Scientist 27(6): 813-28.
-
(1984)
American Behavioral Scientist
, vol.27
, Issue.6
, pp. 813-828
-
-
Smith, K.K.1
-
112
-
-
34547267925
-
Organizational behavior: A review and reformulations of the field's outcome variables
-
Staw, B. M. (1984) "Organizational Behavior: A Review and Reformulations of the Field's Outcome Variables", Annual Review of Psychology 35: 627-66.
-
(1984)
Annual Review of Psychology
, vol.35
, pp. 627-666
-
-
Staw, B.M.1
-
113
-
-
34548597004
-
Maintaining norms about expressed emotions: The case of bill collectors
-
Sutton, R. I. (1991) "Maintaining Norms about Expressed Emotions: The Case of Bill Collectors", Administrative Science Quarterly 36: 245-68.
-
(1991)
Administrative Science Quarterly
, vol.36
, pp. 245-268
-
-
Sutton, R.I.1
-
114
-
-
0000036451
-
Untangling the relationship between displayed emotion and store sales: The case of convenience stores
-
Sutton, R.I. and Rafaeli, A. (1988) "Untangling the Relationship between Displayed Emotion and Store Sales: the Case of Convenience Stores", Academy of Management Journal 31(3): 461-87.
-
(1988)
Academy of Management Journal
, vol.31
, Issue.3
, pp. 461-487
-
-
Sutton, R.I.1
Rafaeli, A.2
-
115
-
-
0003046183
-
Job and life satisfaction: A reevaluation of the strength of the relationship and gender effects as a function of the date of the study
-
Tait, M., Padgett, M.Y. and Baldwin, T.T. (1989) "Job and Life Satisfaction: A Reevaluation of the Strength of the Relationship and Gender Effects as a Function of the Date of the Study", Journal of Applied Psychology 74(3): 502-7.
-
(1989)
Journal of Applied Psychology
, vol.74
, Issue.3
, pp. 502-507
-
-
Tait, M.1
Padgett, M.Y.2
Baldwin, T.T.3
-
116
-
-
0001868677
-
The social identity theory of intergroup behavior
-
S. Worchel and W.G. Austin (eds) Chicago, IL: Nelson-Hall
-
Tajfel, H. and Turner, J.C. (1985) "The Social Identity Theory of Intergroup Behavior", in S. Worchel and W.G. Austin (eds) Psychology of Intergroup Relations, 2nd edn, pp. 7-24. Chicago, IL: Nelson-Hall.
-
(1985)
Psychology of Intergroup Relations, 2nd Edn
, pp. 7-24
-
-
Tajfel, H.1
Turner, J.C.2
-
118
-
-
0003598309
-
-
New York: Pantheon
-
Terkel, S. (1974) Working. New York: Pantheon.
-
(1974)
Working
-
-
Terkel, S.1
-
120
-
-
0007349434
-
-
Lexington, MA: Lexington Press
-
Wall, J.A. (1986) Bosses. Lexington, MA: Lexington Press.
-
(1986)
Bosses
-
-
Wall, J.A.1
-
121
-
-
0002242513
-
Well-being and the workplace
-
D. Kahneman and E. Diener (eds) New York: Russell Sage Foundation
-
Warr, P. (1999) "Well-Being and the Workplace", in D. Kahneman and E. Diener (eds) Well-being: The Foundations of Hedonic Psychology, pp. 392-472. New York: Russell Sage Foundation.
-
(1999)
Well-being: The Foundations of Hedonic Psychology
, pp. 392-472
-
-
Warr, P.1
-
122
-
-
84981643125
-
The emotional basis of charisma
-
Wasielewski, P.L. (1985) "The Emotional Basis of Charisma", Symbolic Interaction 8(2): 207-22.
-
(1985)
Symbolic Interaction
, vol.8
, Issue.2
, pp. 207-222
-
-
Wasielewski, P.L.1
-
123
-
-
0022115623
-
Toward a consensual structure of mood
-
Watson, D. and Tellegn, A. (1985) "Toward a Consensual Structure of Mood", Psychological Bulletin 98: 219-35.
-
(1985)
Psychological Bulletin
, vol.98
, pp. 219-235
-
-
Watson, D.1
Tellegn, A.2
-
126
-
-
0008948147
-
Affective events theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work
-
Weiss, H.M. and Cropanzano, R. (1996) "Affective Events Theory: A Theoretical Discussion of the Structure, Causes and Consequences of Affective Experiences at Work", Research in Organizational Behavior 8: 1-74.
-
(1996)
Research in Organizational Behavior
, vol.8
, pp. 1-74
-
-
Weiss, H.M.1
Cropanzano, R.2
-
127
-
-
33845670878
-
The affective consequences of service work: Managing emotions on the job
-
Wharton, A.S. (1993) "The Affective Consequences of Service Work: Managing Emotions on the Job", Work and Occupations 20(2): 205-32.
-
(1993)
Work and Occupations
, vol.20
, Issue.2
, pp. 205-232
-
-
Wharton, A.S.1
-
128
-
-
21144465386
-
Managing emotions on the job and at home: Understanding the consequences of multiple emotional roles
-
Wharton, A.S. and Erickson, R.J. (1993) "Managing Emotions on the Job and at Home: Understanding the Consequences of Multiple Emotional Roles", Academy of Management Review 18(3): 457-96.
-
(1993)
Academy of Management Review
, vol.18
, Issue.3
, pp. 457-496
-
-
Wharton, A.S.1
Erickson, R.J.2
-
129
-
-
84937318253
-
The secretary - Invisible labor in the workworld of women
-
Wichroski, M.A. (1994) "The Secretary - Invisible Labor in the Workworld of Women", Human Organization 53(1): 33-41.
-
(1994)
Human Organization
, vol.53
, Issue.1
, pp. 33-41
-
-
Wichroski, M.A.1
-
130
-
-
0007392496
-
Life and job satisfaction
-
Wright, T.A., Bennett, K.K. and Dun, T. (1999) "Life and Job Satisfaction", Psychological Reports 84(3): 1025-8.
-
(1999)
Psychological Reports
, vol.84
, Issue.3
, pp. 1025-1028
-
-
Wright, T.A.1
Bennett, K.K.2
Dun, T.3
|