The EFQM excellence model is useful for primary health care teams

Family Practice

Volumn 18, Issue 4, 2001, Pages 407-409

  Geneé Badia, Joan ^a   Jodar Sol, Gloria ^a   Peguero Rodriguez E ^a   Contel Segura, Joan Carles ^a   Moliner Molins, Cristina ^a  

^a INSTITUT CATALÀ DE LA SALUT   (Spain)

Author keywords

European foundation for quality management; Management quality; Primary care

Indexed keywords

ARTICLE; COMPARATIVE STUDY; CONTROLLED STUDY; EVALUATION; GENERAL PRACTITIONER; HEALTH CARE QUALITY; HEALTH PROGRAM; HEALTH SERVICE; MEDICAL AUDIT; MODEL; ORGANIZATION; PRIMARY HEALTH CARE; QUESTIONNAIRE; RELIABILITY; SCORING SYSTEM; SELF EVALUATION; SPAIN; TOTAL QUALITY MANAGEMENT;

BENCHMARKING; CROSS-SECTIONAL STUDIES; HUMANS; MODELS, ORGANIZATIONAL; ORGANIZATIONAL CULTURE; PATIENT CARE TEAM; PRIMARY HEALTH CARE; QUALITY OF HEALTH CARE; QUESTIONNAIRES; REPRODUCIBILITY OF RESULTS; SPAIN;

EID: 0034883576     PISSN: 02632136     EISSN: None     Source Type: Journal    
DOI: 10.1093/fampra/18.4.407     Document Type: Article

References (6)

1. Clinical governance and the drive for quality improvement in the new NHS in England
2. Using the business excellence model to develop a strategy for a healthcare organisation
3. Self-assessment of all the health centres of a public service through the European model of total quality management
4. EFQM approach and the Dutch Quality Award
5. Systematic analysis and controlling of health care organisations lead to numerical health care improvements
6. Total quality management in healthcare