메뉴 건너뛰기




Volumn 53, Issue 2, 2000, Pages 435-451

Since when is no news good news? The relationship between performance and response rates in multirater feedback

Author keywords

[No Author keywords available]

Indexed keywords


EID: 0034346269     PISSN: 00315826     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1744-6570.2000.tb00209.x     Document Type: Article
Times cited : (13)

References (58)
  • 1
    • 84928507753 scopus 로고
    • The problem of nonresponse in survey research
    • Aiken LR. (1988). The problem of nonresponse in survey research. Journal of Experimental Education, 56, 116-119.
    • (1988) Journal of Experimental Education , vol.56 , pp. 116-119
    • Aiken, L.R.1
  • 2
    • 0002481261 scopus 로고    scopus 로고
    • Designing an effective 360-degree appraisal feedback process
    • Antonioni D. (1996). Designing an effective 360-degree appraisal feedback process. Organizational Dynamics, 25(2), 24-38.
    • (1996) Organizational Dynamics , vol.25 , Issue.2 , pp. 24-38
    • Antonioni, D.1
  • 3
    • 84986094961 scopus 로고
    • Does self-other agreement on leadership perceptions moderate the validity of leadership and performance predictions?
    • Atwater LE, Yammarino FJ. (1992). Does self-other agreement on leadership perceptions moderate the validity of leadership and performance predictions? PERSONNEL PSYCHOLOGY, 45, 141-164.
    • (1992) PERSONNEL PSYCHOLOGY , vol.45 , pp. 141-164
    • Atwater, L.E.1    Yammarino, F.J.2
  • 5
    • 21844492054 scopus 로고
    • Critical service encounters: The employee's viewpoint
    • Bitner MJ, Booms BH, Mohr LA. (1994). Critical service encounters: The employee's viewpoint. Journal of Marketing, 58(4), 95-106.
    • (1994) Journal of Marketing , vol.58 , Issue.4 , pp. 95-106
    • Bitner, M.J.1    Booms, B.H.2    Mohr, L.A.3
  • 6
    • 0002828235 scopus 로고
    • Straight talk about multirater feedback
    • Bracken DW. (1994). Straight talk about multirater feedback. Training and Development, 48(9), 44-51.
    • (1994) Training and Development , vol.48 , Issue.9 , pp. 44-51
    • Bracken, D.W.1
  • 7
    • 84977412581 scopus 로고
    • Changing leadership and planning processes at the Lewis research center, national aeronautics and space administration
    • Burke WW, Richley EA, DeAngelis L. (1985). Changing leadership and planning processes at the Lewis Research Center, National Aeronautics and Space Administration. Human Resource Management, 24, 81-90.
    • (1985) Human Resource Management , vol.24 , pp. 81-90
    • Burke, W.W.1    Richley, E.A.2    DeAngelis, L.3
  • 8
    • 21144477962 scopus 로고
    • Estimating the effect of incentives on mail survey response rates: A meta-analysis
    • Church AH. (1993). Estimating the effect of incentives on mail survey response rates: A meta-analysis. Public Opinion Quarterly, 57(1), 62-79.
    • (1993) Public Opinion Quarterly , vol.57 , Issue.1 , pp. 62-79
    • Church, A.H.1
  • 9
    • 0002066516 scopus 로고
    • First-rate multirater feedback
    • Church AH. (1995). First-rate multirater feedback. Training and Development, 49(8), 42-43.
    • (1995) Training and Development , vol.49 , Issue.8 , pp. 42-43
    • Church, A.H.1
  • 10
    • 0031115217 scopus 로고    scopus 로고
    • Managerial self-awareness in high performing individuals in organizations
    • Church AH. (1997a). Managerial self-awareness in high performing individuals in organizations. Journal of Applied Psychology, 82, 281-292.
    • (1997) Journal of Applied Psychology , vol.82 , pp. 281-292
    • Church, A.H.1
  • 11
    • 0031150195 scopus 로고    scopus 로고
    • Do you see what i see? An exploration of congruence in ratings from multiple perspectives
    • Church AH. (1997b). Do you see what I see? An exploration of congruence in ratings from multiple perspectives. Journal of Applied Social Psychology, 27, 983-1020.
    • (1997) Journal of Applied Social Psychology , vol.27 , pp. 983-1020
    • Church, A.H.1
  • 12
    • 0031510324 scopus 로고    scopus 로고
    • Advancing the state of the art of 360-degree feedback: Special issue editors' comments on the research and practice of multirater assessment methods
    • Church AH, Bracken DW. (1997). Advancing the state of the art of 360-degree feedback: Special issue editors' comments on the research and practice of multirater assessment methods. Group & Organization Management, 22, 149-161.
    • (1997) Group & Organization Management , vol.22 , pp. 149-161
    • Church, A.H.1    Bracken, D.W.2
  • 13
    • 0002841976 scopus 로고
    • Enhancing professional service quality: Feedback is the way to go
    • Church AH, Javitch M, Burke WW. (1995). Enhancing professional service quality: Feedback is the way to go. Managing Service Quality, 5(3), 29-33.
    • (1995) Managing Service Quality , vol.5 , Issue.3 , pp. 29-33
    • Church, A.H.1    Javitch, M.2    Burke, W.W.3
  • 15
    • 0002448360 scopus 로고    scopus 로고
    • Making multirater feedback systems work
    • Church AH, Waclawski J. (1998a). Making multirater feedback systems work. Quality Progress, 31(4), 81-89.
    • (1998) Quality Progress , vol.31 , Issue.4 , pp. 81-89
    • Church, A.H.1    Waclawski, J.2
  • 17
    • 0002167909 scopus 로고    scopus 로고
    • Using multisource feedback for employee development and personnel decisions
    • Smither JW (Ed.), San Francisco: Jossey-Bass
    • Dalessio AT. (1998). Using multisource feedback for employee development and personnel decisions. In Smither JW (Ed.), Performance appraisal: State of the art in practice (pp. 278-330). San Francisco: Jossey-Bass.
    • (1998) Performance Appraisal: State of the Art in Practice , pp. 278-330
    • Dalessio, A.T.1
  • 21
    • 2342476687 scopus 로고    scopus 로고
    • The influence of individual and contextual variables on 360-degree feedback system attitudes
    • Funderberg SA, Levy PE. (1997). The influence of individual and contextual variables on 360-degree feedback system attitudes. Group and Organization Management, 22, 210-235.
    • (1997) Group and Organization Management , vol.22 , pp. 210-235
    • Funderberg, S.A.1    Levy, P.E.2
  • 22
    • 84925773998 scopus 로고
    • Congruence of self and subordinate ratings of managerial practices as a correlate of supervisor evaluation
    • Furnham A, Stringfield P. (1994). Congruence of self and subordinate ratings of managerial practices as a correlate of supervisor evaluation. Journal of Occupational and Organizational Psychology, 67, 57-67.
    • (1994) Journal of Occupational and Organizational Psychology , vol.67 , pp. 57-67
    • Furnham, A.1    Stringfield, P.2
  • 23
    • 0040113157 scopus 로고    scopus 로고
    • Congruence in job-performance ratings: A study of 360-degree feedback examining self, managers, peers, and consultant ratings
    • Furnham A, Stringfield P. (1998). Congruence in job-performance ratings: A study of 360-degree feedback examining self, managers, peers, and consultant ratings. Human Relations, 51, 517-530.
    • (1998) Human Relations , vol.51 , pp. 517-530
    • Furnham, A.1    Stringfield, P.2
  • 24
    • 0001106860 scopus 로고
    • Rater motivation in the performance appraisal context: A theoretical framework
    • Harris MM. (1994). Rater motivation in the performance appraisal context: A theoretical framework. Journal of Management, 20, 737-756.
    • (1994) Journal of Management , vol.20 , pp. 737-756
    • Harris, M.M.1
  • 25
    • 77953912110 scopus 로고
    • A meta-analysis of self-supervisor, self-peer, and peer-supervisor ratings
    • Harris M, Schaubroeck J. (1988). A meta-analysis of self-supervisor, self-peer, and peer-supervisor ratings. PERSONNEL PSYCHOLOGY, 41, 43-61.
    • (1988) PERSONNEL PSYCHOLOGY , vol.41 , pp. 43-61
    • Harris, M.1    Schaubroeck, J.2
  • 26
  • 28
    • 0028452193 scopus 로고
    • What we know about leadership: Effectiveness and personality
    • Hogan R, Curphy GJ, Hogan J. (1994). What we know about leadership: Effectiveness and personality. American Psychologist, 49, 493-504.
    • (1994) American Psychologist , vol.49 , pp. 493-504
    • Hogan, R.1    Curphy, G.J.2    Hogan, J.3
  • 31
    • 21144467108 scopus 로고
    • Social context of performance evaluation decisions
    • Judge TA, Ferris GR. (1993). Social context of performance evaluation decisions. Academy of Management Journal, 36, 80-115.
    • (1993) Academy of Management Journal , vol.36 , pp. 80-115
    • Judge, T.A.1    Ferris, G.R.2
  • 32
    • 84893396860 scopus 로고    scopus 로고
    • The effects of feedback interventions on performance: A historical review, a meta-analysis and a preliminary feedback intervention theory
    • Kluger AN, DeNisi A. (1996). The effects of feedback interventions on performance: A historical review, a meta-analysis and a preliminary feedback intervention theory. Psychological Bulletin, 119, 254-284.
    • (1996) Psychological Bulletin , vol.119 , pp. 254-284
    • Kluger, A.N.1    Denisi, A.2
  • 36
    • 84977382464 scopus 로고
    • 360-degree feedback as a competitive advantage
    • London M, Beatty RW. (1993). 360-degree feedback as a competitive advantage. Human Resource Management, 32, 353-372.
    • (1993) Human Resource Management , vol.32 , pp. 353-372
    • London, M.1    Beatty, R.W.2
  • 37
    • 0012321333 scopus 로고
    • Can multi-source feedback change perceptions of goal accomplishment, self-evaluations, and performance-related outcomes? Theory-based applications and directions for research
    • London M, Smither JW. (1995). Can multi-source feedback change perceptions of goal accomplishment, self-evaluations, and performance-related outcomes? Theory-based applications and directions for research. PERSONNEL PSYCHOLOGY, 48, 803-840.
    • (1995) PERSONNEL PSYCHOLOGY , vol.48 , pp. 803-840
    • London, M.1    Smither, J.W.2
  • 38
    • 0001776603 scopus 로고
    • Agreement between subordinate and self-ratings in upward feedback
    • London M, Wohlers AJ. (1991). Agreement between subordinate and self-ratings in upward feedback. PERSONNEL PSYCHOLOGY, 44, 375-390.
    • (1991) PERSONNEL PSYCHOLOGY , vol.44 , pp. 375-390
    • London, M.1    Wohlers, A.J.2
  • 39
    • 0002161783 scopus 로고    scopus 로고
    • Dealing with the data: Collection, processing, and analysis
    • Kraut AI (Ed.), San Francisco: Jossey-Bass
    • Macey WH. (1996). Dealing with the data: Collection, processing, and analysis. In Kraut AI (Ed.), Organizational surveys: Tools for assessment and change (pp. 204-232). San Francisco: Jossey-Bass.
    • (1996) Organizational Surveys: Tools for Assessment and Change , pp. 204-232
    • Macey, W.H.1
  • 41
    • 0040240279 scopus 로고    scopus 로고
    • Acceptance of peer/upward performance appraisal systems: Role of work context factors and beliefs about managers' development capability
    • Maurer TJ, Tarulli BA. (1996). Acceptance of peer/upward performance appraisal systems: Role of work context factors and beliefs about managers' development capability. Human Resource Management, 35, 217-241.
    • (1996) Human Resource Management , vol.35 , pp. 217-241
    • Maurer, T.J.1    Tarulli, B.A.2
  • 42
    • 0002669753 scopus 로고
    • The Myers-Briggs type indicator and leadership
    • Clark KE, Clark MB (Eds.), West Orange, NJ: Leadership Library of America
    • McCaulley MH. (1990). The Myers-Briggs type indicator and leadership. In Clark KE, Clark MB (Eds.), Measures of leadership (pp. 381-418). West Orange, NJ: Leadership Library of America.
    • (1990) Measures of Leadership , pp. 381-418
    • McCaulley, M.H.1
  • 45
    • 85018112153 scopus 로고    scopus 로고
    • April Rogelberg SG (Chair). Symposium conducted at the Annual Conference of the Society for Industrial and Organizational Psychology, Dallas, TX
    • Rogelberg SG. (1998, April). Surveys and more surveys: Addressing and dealing with over-surveying. Rogelberg SG (Chair). Symposium conducted at the Annual Conference of the Society for Industrial and Organizational Psychology, Dallas, TX.
    • (1998) Surveys and More Surveys: Addressing and Dealing with Over-Surveying
    • Rogelberg, S.G.1
  • 48
    • 1842809077 scopus 로고
    • The service organization: Climate is crucial
    • Schneider B. (1980). The service organization: Climate is crucial. Organizational Dynamics, 9(2), 52-65.
    • (1980) Organizational Dynamics , vol.9 , Issue.2 , pp. 52-65
    • Schneider, B.1
  • 49
    • 0002253561 scopus 로고    scopus 로고
    • Informed decisions: Research based practice notes-360-degree feedback: Methodological advice from multiple sources
    • Sederburg ME, Rogelberg SG. (1998). Informed decisions: Research based practice notes-360-degree feedback: Methodological advice from multiple sources. The Industrial-Organizational Psychologist, 37(1), 67-76.
    • (1998) The Industrial-Organizational Psychologist , vol.37 , Issue.1 , pp. 67-76
    • Sederburg, M.E.1    Rogelberg, S.G.2
  • 50
    • 84977379955 scopus 로고
    • Editor's note: Introduction to special issue of 360-degree feedback
    • Tornow WW. (1993). Editor's note: Introduction to special issue of 360-degree feedback. Human Resource Management, 32, 211-219.
    • (1993) Human Resource Management , vol.32 , pp. 211-219
    • Tornow, W.W.1
  • 51
    • 84977431722 scopus 로고
    • An examination of the relationships among self-perception accuracy, self-awareness, gender, and leader effectiveness
    • Van Velsor E, Taylor S, Leslie JB. (1993). An examination of the relationships among self-perception accuracy, self-awareness, gender, and leader effectiveness. Human Resource Management, 32, 249-263.
    • (1993) Human Resource Management , vol.32 , pp. 249-263
    • Van Velsor, E.1    Taylor, S.2    Leslie, J.B.3
  • 52
    • 21144471199 scopus 로고
    • How definitive are conclusions based on survey data: Estimating robustness to nonresponse
    • Viswesvaran C, Barrick MR, Ones DS. (1993). How definitive are conclusions based on survey data: Estimating robustness to nonresponse. PERSONNEL PSYCHOLOGY, 46, 551-567.
    • (1993) PERSONNEL PSYCHOLOGY , vol.46 , pp. 551-567
    • Viswesvaran, C.1    Barrick, M.R.2    Ones, D.S.3
  • 53
    • 84986037905 scopus 로고    scopus 로고
    • Using organizational survey results to improve organizational performance
    • Waclawski J. (1996). Using organizational survey results to improve organizational performance. Managing Service Quality, 6(4), 53-56.
    • (1996) Managing Service Quality , vol.6 , Issue.4 , pp. 53-56
    • Waclawski, J.1
  • 54
    • 0002340947 scopus 로고    scopus 로고
    • The real world: The political polling process - Surveys run amok?
    • Waclawski J. (1998). The real world: The political polling process - surveys run amok? The Industrial-Organizational Psychologist, 36(3), 53-64.
    • (1998) The Industrial-organizational Psychologist , vol.36 , Issue.3 , pp. 53-64
    • Waclawski, J.1
  • 56
    • 0031505707 scopus 로고    scopus 로고
    • Reducing the threat of rater nonparticipation in 360-degree feedback systems: An exploratory examination of antecedents to participation in upward ratings
    • Westerman JW, Rosse JG. (1997). Reducing the threat of rater nonparticipation in 360-degree feedback systems: An exploratory examination of antecedents to participation in upward ratings. Group and Organization Management, 22, 288-309.
    • (1997) Group and Organization Management , vol.22 , pp. 288-309
    • Westerman, J.W.1    Rosse, J.G.2
  • 57
    • 0000660484 scopus 로고
    • Ratings of managerial characteristics: Evaluation difficulty, coworker agreement, and self-awareness
    • Wohlers AJ, London M. (1989). Ratings of managerial characteristics: Evaluation difficulty, coworker agreement, and self-awareness. PERSONNEL PSYCHOLOGY, 42, 235-261.
    • (1989) PERSONNEL PSYCHOLOGY , vol.42 , pp. 235-261
    • Wohlers, A.J.1    London, M.2
  • 58
    • 0002778627 scopus 로고    scopus 로고
    • Do managers see themselves as others see them? Implications of self-other rating agreement for human resources management
    • Yammarino FJ, Atwater LE. (1997). Do managers see themselves as others see them? Implications of self-other rating agreement for human resources management. Organizational Dynamics, 25(4), 35-44.
    • (1997) Organizational Dynamics , vol.25 , Issue.4 , pp. 35-44
    • Yammarino, F.J.1    Atwater, L.E.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.