Configurations of low-contact services

Journal of Operations Management

Volumn 18, Issue 6, 2000, Pages 643-661

  Verma, Rohit ^a   Young, Scott T ^b  

^a DEPAUL UNIVERSITY   (United States)

^b UNIVERSITY OF UTAH   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COMPETITION; MATHEMATICAL MODELS; STRATEGIC PLANNING;

LOW CONTACT SERVICES; OPERATIONS STRATEGY; SERVICE OPERATIONS;

OPERATIONS RESEARCH;

EID: 0034325947     PISSN: 02726963     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0272-6963(00)00044-9     Document Type: Article

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