Learning electronic reference resources: A team-learning project for reference staff

College and Research Libraries

Volumn 60, Issue 4, 1999, Pages 372-383

  Mendelsohn, Jennifer ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0033240934     PISSN: 00100870     EISSN: None     Source Type: Journal    
DOI: 10.5860/crl.60.4.372     Document Type: Article

References (18)

1. University of Toronto Library, Electronic Information Services (Toronto: University of Toronto Library, 1997). Available online at: http://eir.library.utoronto.ca/eir/summary.cfm. Mar. 1999.
2. Shelley E. Phipps, "Transforming Libraries into Learning Organizations: The Challenge for Leadership," Journal of Library Administration 18, 3/4 (1993): 19.
3. Darlene E. Weingand, "Competence and the New Paradigm: Continuing Education of the Reference Staff," in Reference Services Planning in the 90's, ed. Gail Z. Eckwright and Lori M. Keenan (New York: Haworth, 1994), 174.
4. Jennifer Mendelsohn, "Perspective on Quality of Reference Service in an Academic Library: A Qualitative Study," RQ 36, 4 (summer 1997): 547-48.
5. Sylvia P. Webb, "The Structure and Purpose of Staff Development," in Mary Casteleyn and Sylvia P. Webb, Promoting Excellence: Personnel Management and Staff Development in Libraries (London: Bowker-Saur, 1993), 134.
6. Carol A. Hert, "A Learning Organization Perspective on Training: Critical Success Factors for Internet Implementation." Internet Research 4, 3 (fall 1994): 39.
7. Ginny Griffin, Principles of Adult Learning (Toronto: Univ. of Toronto, Ontario Institute for Studies in Education, Department of Adult Education, 1977), 1-2.
8. nd ed., ed. Anne Grodzins Lipow and Deborah A. Carver (Chicago, ALA, 1992), 2-3.
9. The Study Circle: A Brief Introduction (N.p., n.d.), 2-4.
10. Ibid., 16.
11. Anne Grodzins Lipow, Notes for an ALA Presentation (N.p., 1994).
12. Hert, "A Learning Organization Perspective on Training," 39
13. Jurow, "How People Learn," 3
14. nd ed., ed. Leonard and Zeace Nadler (New York: Wiley, 1990), 6.10.
15. Virginia A. Baldwin, William J. Gibbs, and Marlene M. Slough, "Initiating an Effective Personnel Development Program," College & Research Libraries 58, 3 (May 1997): 268.
16. Julie Parry, "Continuing Professional Development," in Staff Development in Academic Libraries: Present Practice and Future Challenges, ed. Margaret Oldroyd (London: Library Association, 1996), 22.
17. University of California-Irvine, "Mission Statement," in Staff Training and Development: A SPEC Kit, comp. Kostas Messas (Washington, D. C.: ARL, Office of Management Services, 1997), 16.
18. Lothar Spang, "A Staff-Generated Cross-Training Plan for Academic Reference Librarians: The TQM Approach at Wayne State University Libraries," Reference Services Review 24, 2 (1996): 77.