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Volumn 13, Issue 2, 1999, Pages 31-37

Factors that influence patient satisfaction in the emergency department

Author keywords

Emergency department; Patient satisfaction

Indexed keywords

ADULT; AGED; ARTICLE; EMERGENCY HEALTH SERVICE; FEMALE; HEALTH CARE FACILITY; HEALTH CARE QUALITY; HEALTH SERVICES RESEARCH; HOSPITAL ADMISSION; HOSPITAL BED CAPACITY; HUMAN; MALE; MIDDLE AGED; NURSING CARE; PATIENT EDUCATION; PATIENT SATISFACTION; PUBLIC HOSPITAL; QUESTIONNAIRE; STANDARD; TIME; UNITED STATES;

EID: 0032420065     PISSN: 10573631     EISSN: None     Source Type: Journal    
DOI: 10.1097/00001786-199812000-00005     Document Type: Article
Times cited : (50)

References (12)
  • 1
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    • Mack, J.L.1
  • 2
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    • Lewis, K.E.1    Woodside, R.E.2
  • 3
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    • Measuring patient satisfaction as an outcome of nursing care
    • Megivern, K., Halm, M.A., and Jones, G. "Measuring Patient Satisfaction as an Outcome of Nursing Care." Journal of Nursing Care Quality 6 (1992): 9-24.
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    • Megivern, K.1    Halm, M.A.2    Jones, G.3
  • 4
    • 0024007457 scopus 로고
    • Nursing care behaviors that predict patient satisfaction
    • Bader, M. "Nursing Care Behaviors that Predict Patient Satisfaction." Journal of Nursing Quality Assurance 2 (1988): 11-17.
    • (1988) Journal of Nursing Quality Assurance , vol.2 , pp. 11-17
    • Bader, M.1
  • 5
    • 0030292841 scopus 로고    scopus 로고
    • Perceptions and satisfaction with emergency department care
    • Rhee, K.J., and Bird, J. "Perceptions and Satisfaction with Emergency Department Care." Journal of Emergency Nursing 14 (1996): 79-83.
    • (1996) Journal of Emergency Nursing , vol.14 , pp. 79-83
    • Rhee, K.J.1    Bird, J.2
  • 6
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    • A cognitive approach to patient satisfaction with emergency department nursing care
    • Rasper, J.L. "A Cognitive Approach to Patient Satisfaction with Emergency Department Nursing Care." Journal of Nursing Care Quality 10 (1996): 48-58.
    • (1996) Journal of Nursing Care Quality , vol.10 , pp. 48-58
    • Rasper, J.L.1
  • 7
    • 0029806584 scopus 로고    scopus 로고
    • Effects of actual waiting time, perceived waitingtime, information delivery, and expressive quality on patient satisfaction in the emergency department
    • Thompson, D.A., et al. "Effects of Actual Waiting Time, Perceived WaitingTime, Information Delivery, and Expressive Quality on Patient Satisfaction in the Emergency Department." Annals of Emergency Medicine 28 (1996): 657-65.
    • (1996) Annals of Emergency Medicine , vol.28 , pp. 657-665
    • Thompson, D.A.1
  • 8
    • 0029691523 scopus 로고    scopus 로고
    • Consumer satisfaction with nursing care in a rural community hospital emergency department
    • Clark, C.A., Pokorny, M.E., and Brown, S.T. "Consumer Satisfaction with Nursing Care in a Rural Community Hospital Emergency Department." Journal of Nursing Care Quality 10 (1996): 49-57.
    • (1996) Journal of Nursing Care Quality , vol.10 , pp. 49-57
    • Clark, C.A.1    Pokorny, M.E.2    Brown, S.T.3
  • 9
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    • Satisfaction with hospital emergency department as a function of patient triage
    • McMillan, J.R., Younger, M., and DeWine, L. "Satisfaction with Hospital Emergency Department as a Function of Patient Triage." Health Care Management Review 11 (1986): 21-27.
    • (1986) Health Care Management Review , vol.11 , pp. 21-27
    • McMillan, J.R.1    Younger, M.2    DeWine, L.3
  • 10
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    • Measuring emergency department patient satisfaction with a questionnaire
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  • 12
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    • Understanding patient satisfaction and dissatisfaction with health care
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.