Business process re-engineering: Lessons from the past

Industrial Management and Data Systems

Volumn 97, Issue 8, 1997, Pages 297-303

  Drago, William ^a   Geisler, Eliezer ^a  

^a UNIVERSITY OF WISCONSIN WHITEWATER   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

DECISION MAKING; INDUSTRIAL MANAGEMENT; INFORMATION TECHNOLOGY; SOCIETIES AND INSTITUTIONS; SYSTEMS ENGINEERING;

BUSINESS PROCESS REENGINEERING;

PROCESS ENGINEERING;

EID: 0031353672     PISSN: 02635577     EISSN: None     Source Type: Journal    
DOI: 10.1108/02635579710195019     Document Type: Article

References (37)

1. Adam, P. and VandeWater, R. (1995), "Benchmarking and the bottom-line: translating business reengineering into bottom-line results", Industrial Engineering, Vol. 3, February, p. 24.
2. Arrington, L. (1995), "Why re-engineering fails", Electrical World, Vol. 2, November, p. 53.
3. Badawy, M. (1978), "One moretime: how to motivate your engineers", IEEE Transactions on Engineering Management, Vol. 25 No. 2, pp. 37-42.
4. Bates, S. (1995), "What is I S' role in re-engineering? Business leaders should lead", Computerworld, Vol. 1, 25 September, p. 135.
5. Berrington, C. and Oblich, R. (1995), "Translating business re-engineering into bottom-line results (part I)", Industrial Engineering, Vol. 4, January, p. 24.
6. Bucher, G., and Reece, J. (1972), "What motivates researchers in times of economic uncertainty", Research Management, Vol. 15 No. 1, pp. 19-32.
7. Carpenter, T. (1996), "Corporate anorexia: a dangerous epidemic", USA Today, July, pp. 36-9.
8. Davenport, T., Jarvenpaa, S. and Beers, M. (1996), "Improving processes for knowledge work", Chemtech, October, pp. 14-24.
9. Farish, M . (1994), "Aim high not low", Engineering, September, p. 21.
10. Flynn, G. (1996), "Siemens Rolm models re-engineering done right: on track to a comeback", Personnel Journal, February, pp. 58-66.
11. Geisler, E. (1996), "Cleaning up after reengineering", Business Horizons, September-October, pp. 71-8.
12. Geisler, E. (1997), Managing the Aftermath of Radical Corporate Change, Quorum Books, Westport, CT, (forthcoming).
13. Graham, A., "Get the right start when re-engineering engineering", Electronic Design, 18 September, 1995, p. 85(5).
14. Greenwood, R. and Hinings, C. (1996), "Understanding radical organizational change: bringing together the old and the new institutionalism", Academy of Management Review, Vol. 21, No. 4, pp. 1022-54.
15. Hammer, M. (1996), Beyond Reengineering: How the Process Centered Organization Is Changing Our Work and Our Lives, Harper Business, New York, NY.
16. Hammer, M. and Champy, J. (1993), Reengineering the Corporation, Harper Business, New York, NY.
17. Hammer, M. and Stanton, S. (1995), "Beating the risks of re-engineering", (excerpt from book, The Re-engineering Revolution), Fortune, Vol.5, 15 May, p. 105.
18. Howell, J. and Higgins, C. (1990), "Champions of change: identifying, understanding and supplying champions of technology and innovation", Organizational Dynamics, Vol. 19 No. 1, pp. 40-55.
19. Keen, P (1996), "Putting the payoff before process", Computer world, 18 November, p. 108.
20. Kiely, T. (1995), "Re-engineering: it doesn't have to be all or nothing", Harvard Business Review, Vol. 2, November-December, p. 16.
21. King, I. (1996), "The road to continuous improvement: BPR and project management" IIE Solutions, October, pp. 22-8.
22. Kleiner, B. and Hertweck, B. (1996), "By which method?: total quality management, re-engineering, or deengineering", Engineering Management Journal, June, pp. 13-18.
23. Maglitta, J. (1995), "Revamp champs", Computerworld, Vol. 3, 9 October, p. 32.
24. Moenaert, R., Souder, W, DeMeyer, A. and Deschoolmester, D. (1994), "R&D marketing integration mechanisms, communication flows, and innovation success", Journal of Product Innovation Management, Vol. 11 No. 1, pp. 31-45.
25. Monteleone, F. (1995), "Step carefully, then go for the gusto", Computerworld, 29 May, p. 35.
26. Quellette, T. (1995), "Good medicine for re-engineering", Computerworld, 18 December, p. 51.
27. Ray, J. (1995), "IS pros should be treated as equals", Computerworld, Vol. 1, 25 September, p. 135.
28. Rifkin, G. (1994), "Showtime's shock therapy", Forbes, Vol. 4, 28 February, p. S82.
29. Shani, A., and Mitki, Y. (1996), "Re-engineering, total quality management and sociotechnical systems approachesto organizational change: towards an eclectic approach?", Journal of Quality Management, Vol. 1 No. 1, pp. 131-45.
30. Simons, R. (1994), "How new top managers use control systems as levers of strategic renewal", Strategic Management Journal, Vol. 15, pp. 169-89.
31. Souder, W. (1987), Managing New Produce Development, Lexington Books, Lexington, MA.
32. Souder, W. and Moenaert, R. (1992), "Integrating marketing and R&D project personnel within innovation projects: an information uncertainty model", Journal of Management Studies, Vol. 29 No. 4, pp. 485-512.
33. Stewart, T. (1995), "Evidence that re-engineering has lost its buzz", Fortune, 13 November, p. 60.
34. The, L. (1995), "Re-engineer ing your re-engineering", Datamation, 1 December, pp. 15-16.
35. Tornatzky, L. and Fleischer, M. (1990), The Processes of Technological Innovation, Lexington Books, Lexington, MA.
36. US Department of Labor (1995), Guide to Responsible Restructuring, Office of the American Workplace.
37. White, T. and Shapiro, A. (1995), "Clearing the path for change", Chemtech, Vol. 7, December, p. 12.