Measuring service quality at tourist destinations: An application of importance-performance analysis to an alpine ski resort

Journal of Travel and Tourism Marketing

Volumn 7, Issue 3, 1998, Pages 61-77

  Hudson, Simon ^a   Shephard, Graham W H ^a  

^a Department of Service Sector ^*  (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0001907610     PISSN: 10548408     EISSN: None     Source Type: Journal    
DOI: 10.1300/J073v07n03_04     Document Type: Article

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