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Volumn , Issue , 2006, Pages

The value of consultant-client relationships: Perspectives from both sides of the fence

Author keywords

[No Author keywords available]

Indexed keywords

ENGINEERING CONSULTING; FUTURE RESEARCH DIRECTIONS; LONG-TERM RELATIONSHIPS; MANAGEMENT CONSULTANTS; MANAGEMENT CONSULTING; ORGANIZATIONAL LEARNING; PROFESSIONAL RELATIONSHIPS; PROFESSIONAL SERVICES;

EID: 85087224364     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.5465/ambpp.2006.27168709     Document Type: Conference Paper
Times cited : (3)

References (9)
  • 1
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    • Critical service encounters: The employee's viewpoint
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    • (1994) Journal of Marketing , vol.58 , pp. 95-106
    • Bitner, M.J.1    Booms, B.H.2    Mohr, L.A.3
  • 2
    • 0033247750 scopus 로고    scopus 로고
    • A dynamic model of customers' usage of services: Usage as an antecedent and consequence of satisfaction
    • Bolton, R. N., & Lemon, K. N. 1999. A Dynamic Model of Customers' Usage of Services: Usage as an Antecedent and Consequence of Satisfaction. Journal of Marketing Research, 36(2): 171-185.
    • (1999) Journal of Marketing Research , vol.36 , Issue.2 , pp. 171-185
    • Bolton, R.N.1    Lemon, K.N.2
  • 5
    • 0033411585 scopus 로고    scopus 로고
    • Commercial friendships: Service provider-client relationships in context
    • Price, L. L., & Arnould, E. J. 1999.Commercial friendships: Service provider-client relationships in context. Journal of Marketing, 63(10): 38-56.
    • (1999) Journal of Marketing , vol.63 , Issue.10 , pp. 38-56
    • Price, L.L.1    Arnould, E.J.2
  • 6
    • 0002155947 scopus 로고    scopus 로고
    • Semi-structured interviewing and qualitative analysis
    • J. Smith, R. Harre, & L. van Langenhore (Eds). London: Sage
    • Smith, J. 1999. Semi-structured interviewing and qualitative analysis. In J. Smith, R. Harre, & L. van Langenhore (Eds.) Rethinking Methods in Psychology: 9-26. London: Sage.
    • (1999) Rethinking Methods in Psychology , pp. 9-26
    • Smith, J.1
  • 7
    • 0033461744 scopus 로고    scopus 로고
    • Marketing, business processes and shareholder value: An organizationally embedded view of marketing activities and the discipline of marketing
    • Srivista, R., Shervani, T.A., & Fahey, L. 1999. Marketing, business processes and shareholder value: An organizationally embedded view of marketing activities and the discipline of marketing. Journal of Marketing. Special Issue 63: 168-179.
    • (1999) Journal of Marketing , pp. 168-179
    • Srivista, R.1    Shervani, T.A.2    Fahey, L.3
  • 8
    • 2142701379 scopus 로고    scopus 로고
    • Portfolios of interfirm agreements in technology-intensive markets: Consequences for innovation and profitability
    • Stefan ,W., Dutta, S, & Stremersch, S. 2004. Portfolios of Interfirm Agreements in Technology-Intensive Markets: Consequences for Innovation and Profitability, Journal of Marketing 68: 88-100.
    • (2004) Journal of Marketing , vol.68 , pp. 88-100
    • Stefan, W.1    Dutta, S.2    Stremersch, S.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.