Organizational intranets and the transition to managing knowledge

The Internet and Workplace Transformation

Volumn , Issue , 2014, Pages 83-103

  Bennett, Elisabeth E ^a  

^a UNIVERSITY OF GEORGIA   (United States)

Author keywords

Information technology; Intranets; Knowledge management; Organizational culture; Qualitative research

Indexed keywords

EID: 85077050862     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Chapter

References (68)

1. Alavi, M., and Tiwana, A. 2003. Knowledge management: The information technology dimensions. In M. Easterby-Smith and M.A. Lyles (eds.), The Blackwell Handbook of Organizational Learning and Knowledge Management. Malden, MA: Blackwell Publishing, 104-121.
2. Alvesson, M., and Karreman, J.D. 2001. Odd couple: Making sense of the curious concept of knowledge management. Journal of Management Studies 38, 7, 995-1018.
3. Argyris, C. 1990. Overcoming Organizational Defenses: Facilitating Organizational Learning. Boston: Allyn and Bacon.
4. Bahra, N. 2001. Competitive Knowledge Management. New York: Palgrave.
5. Begbie, R., and Chudry, F. 2002. The intranet chaos matrix: A conceptual framework for designing an effective knowledge management intranet. Journal of Database Marketing 9, 4, 325-338.
6. Bhatt, G.D. 2001. Knowledge management in organizations. Journal ofKnowledge Management 5, 1, 68-75.
7. Bridges, W. 2003. Managing Transitions: Making the Most of Change. 2nd ed. Cambridge, MA: De Capo Press.
8. Bron, A., and Schemmann, M. (eds.). 2003. Knowledge Society, Information Society and Adult Education: Trends, Issues, Challenges. Hamburg: Lit Verlag Munster.
9. Chakravarthy, B., McEvily, S., Doz, Y., and Rau, D. 2003. Knowledge management and competitive advantage. In M. Easterby-Smith and M.A. Lyles (eds.), The Blackwell Handbook of Organizational Learning and Knowledge Management. Malden, MA: Blackwell Publishing, 305-323.
10. Chin, P. 2004. The river wild: The influence of corporate culture on intranets. Intranet Journal. www.intranetjournal.com/articles/200401/pij_01_15_04a.html.
11. Choo, C.W. 1995. Information Management for the Intelligent Organization: The Art of Scanning the Environment. Medford, NJ: Information Today.
12. Conner, D.R. 1992. Managing at the Speed of Change: How Resilient Managers Succeed and Prosper Where Others Fail. New York: Villard.
13. Cummings, T.G., and Worley, C.G. 2005. Organization Development and Change. 8th ed. Cincinnati: South-Western.
14. Denison, D.R. 1990. Corporate Culture and Organizational Effectiveness. New York: John Wiley.
15. Diebold, J. 1985. Managing Information: The Challenge and the Opportunity. New York: American Management Association.
16. Drennan, D. 1992. Transforming Company Culture: Getting Your Company from Where You Are Now to Where You Want to Be. London: McGraw-Hill.
17. Drucker, P. 1998. The coming of the new organization. In Harvard Business Review on Knowledge Management. Boston: Harvard Business School Press, 1-19.
18. Dyson, E. 1998. Release 2.1: A Design for Living in the Digital Age. New York: Broadway Books.
19. Easterby-Smith, M., and Lyles, M.A. (eds.). 2003. The Blackwell Handbook of Organizational Learning and Knowledge Management. Malden, MA: Blackwell Publishing.
20. Evans, T. 1996. Building an intranet: A hands-on guide to setting up an internal Web. Indianapolis: am. net.
21. Gilbert, L. 1998. Intranets for learning and performance support. In B. Cahoon (ed.), Adult Learning and the Internet. New Directions for Adult and Continuing Education, no. 78. San Francisco: Jossey-Bass Publishers, 15-23.
22. Gleerup, J., and Horsdal, M. 2003. Changes in politics, self-politics, and learning. In A. Bron and M. Schemmann (eds.), Knowledge Society, Information Society and Adult Education: Trends, Issues, Challenges. Hamburg: Lit Verlag Munster, 111-128.
23. Hall, D.T. 2002. Careers In and Out of Organizations. Thousand Oaks, CA: Sage.
24. Harris, M.C. 1998. Value Leadership: Winning Competitive Advantage in the Information Age. Milwaukee: Quality Press.
25. Hayes, N., and Walshum, G. 2003. Knowledge sharing and ICTs: A relational perspective. In M. Easterby-Smith and M.A. Lyles (eds.), The Blackwell Handbook of Organizational Learning and Knowledge Management. Malden, MA: Blackwell Publishing, 54-76.
26. Hendricks, R.W. and Sterry, L.F. 1986. Communication Technology. 2nd ed. Menomonie, WI: T & E Publications.
27. Ipe, M. 2003. Knowledge sharing in organizations: A conceptual framework. Human Resource Development Review 2, 4, 337-359.
28. Jackson, L.A. 2000. The rhetoric of design: Implications for corporate intranets. Technical Communication 47, 2, 212-220.
29. Jensen, M.C., and Meckling, W.H. 1996. Specific and general knowledge, and organizational structure. In P. Myers (ed.), Knowledge Management and Organizational Design. Newton, MA: Butterworth-Heinemann, 17-38.
30. Kasworm, C.E., and Londoner, C.A. 2000. Adult learning and technology. In A.L. Wilson and E.R. Hayes (eds.), Handbook of Adult and Continuing Education. San Francisco: Jossey-Bass, 224-241.
31. Koehler, J.W., Dupper, T., Scaff, M.D., Reitberger, F., and Paxon, P. 1998. The Human Side of Intranets: Content, Style and Politics. Boca Raton, FL: St. Lucie Press.
32. Kotter, J.P., and Heskett, J.L. 1992. Corporate Culture and Performance. New York: Free Press.
33. Lee, Y.W., and Strong, D.M. 2003. Knowing-why about data processes and data quality. Journal of Management Information Systems 20, 3, 13-39.
34. Lengnick-Hall, M.L., and Lengnick-Hall, C.A. 2003. Human Resource Management in the Knowledge Economy: New Challenges, New Roles, and New Capabilities. San Francisco: Barrett-Koehler Publishers.
35. Madsen, S.R. 2003. The effects of home-based teleworking on work-family conflict. Human Resource Development Quarterly 14, 1, 35-58.
36. Marcus, R., and Watters, B. 2002. Collective Knowledge: Intranets, Productivity, and the Promise of the Knowledge Workplace. Redmond, WA: Microsoft Press.
37. Marquardt, M.J. 2003. Globalization and human resource development. In A.M. Gilley, J.L. Callahan, and L.L. Bierema (eds.), Critical Issues in HRD. Cambridge, MA: Perseus, 69-86.
38. Merriam, S.B. 1998. Qualitative Research and Case Study Applications in Education. Rev. ed. San Francisco: John Wiley.
39. Merriam, S.B., and Simpson, E.L. 2002. A Guide to Research for Educators and Trainers of Adults. 2nd ed. Malabar, FL: Krieger Publishing.
40. Myers, M.D. 1999. Investigating information systems with ethnographic research. Communications of the Association for Information Systems 2, 23 1-20.
41. Myers, P. 1996. Knowledge Management and Organizational Design. Newton, MA: Butterworth-Heinemann.
42. Neuhauser, P., Bender, R., and Stromberg, K. 2000. Culture. com: Building Corporate Culture in the Connected Workplace. Toronto: John Wiley.
43. Nonaka, I. 1998. The knowledge-creating company. In Harvard Business Review on Knowledge Management. Boston: Harvard Business School Press, 21-45.
44. Olstedt, E. 2003. ICT-burden or benefit for education? In A. Bron and M. Schemmann (eds.), Knowledge Society, Information Society and Adult Education: Trends, Issues, Challenges. Hamburg: Lit Verlag Munster, 222-239.
45. Ouroussoff, A. 2001. What is an ethnographic study? In D.D. Gellner and E. Hirsch (eds.), Inside Organizations: Anthropologists at Work. Oxford, UK: Berg, 35-58.
46. Palloff, R.M., and Pratt, K. 1999. Building Learning Communities in Cyberspace: Effective Strategies for the Online Classroom. San Francisco: Jossey-Bass.
47. Polanyi, M.C. 1967. The Tacit Dimension. Garden City, NY: Anchor Books.
48. Rafaeli, A., and Worline, M. 2000. Symbols in organizational culture. In N.M. Ashkanasy, P.M. Wilderom, and M.F. Peterson (eds.), Handbook of Organizational Culture and Climate. Thousand Oaks, CA: Sage, 71-84.
49. Reddy, R., and Reddy, S. 2001. Supply Chains to Virtual Organization. New York: McGraw-Hill.
50. Roth, G.R. 1995. Information technologies and workplace learning. In W.F. Spikes (ed.) Workplace learning. New directions for Adult and Continuing Education, no. 68. San Francisco: Jossey-Bass, 75-85.
51. Sackman, S.A. 1991. Cultural Knowledge in Organizations: Exploring the Collective Mind. Newbury Park, CA: Sage.
52. Sathe, V. 1985. How to decipher and change culture. In R.H. Kilman, M.J. Saxton, R. Serpa, and Associates, Gaining Control of Corporate Culture. San Francisco: Jossey-Bass, 230-261.
53. Schein, E.H. 1991. Organizational Culture and Leadership. 2nd ed. San Francisco, CA: Jossey-Bass.
54. Schein, E.H. 1999. The Corporate Culture Survival Guide. San Francisco: Jossey-Bass.
55. Schemmann, M. 2003. International policies for a global information society: An analysis of the policy approach of the G8 states. In A. Bron and M. Schemmann (eds.), Knowledge Society, Information Society and Adult Education: Trends, Issues, Challenges. Hamburg: Lit Verlag Munster, 95-110.
56. Schwartzman, H.B. 1993. Ethnography in Organizations. Newbury Park, CA: Sage.
57. Senge, P.M. 1960. The Fifth Discipline: The Art and Practice of the Learning Organization. New York: Currency Doubleday.
58. Sentell, G. 1998. Creating Change-Capable Cultures. Alcoa, TN: Pressmark International.
59. Starkman, R.W., Pinder, C.C., and Connor, P.E. 2000. Values lost: Redirecting research on values in the workplace. In N.M. Ashkanasy, P.M. Wilderom, and M.F. Peterson (eds.), Handbook of Organizational Culture and Climate. Thousand Oaks, CA: Sage, 37-54.
60. Stewart, T. 1997. Intellectual Capital: The New Wealth of Organizations. New York: Doubleday.
61. Sutton, R.I. 2000. The virtues of closet qualitative research. In P.J. Frost, A.Y. Lewin, and R.L. Daft (eds.), Talking About Organization Science: Debates and Dialogue from Crossroads. Thousand Oaks, CA: Sage, 245-260.
62. Vera, D., and Crossan, M. 2003. Organizational learning and knowledge management: Toward an inte-grative framework. In M. Easterby-Smith and M.A. Lyles (eds.), The Blackwell Handbook of Organizational Learning and Knowledge Management. Malden, MA: Blackwell Publishing, 122-141.
63. Watkins, K.E. 1996. Of course organizations learn! In R.W. Rowden (ed.), Workplace Learning: Questions of Theory and Practice. New Directions for Adult and Continuing Education, no. 72. San Francisco: Jossey-Bass, 879-896.
64. Watkins, K.E., and Marsick, V.J. 1996. In action: Creating the learning organization. Alexandria, VA: American Society for Training and Development.
65. Weick, K.E. 1979. The Social Psychology of Organizing. 2nd ed. Reading, MA: Addison-Wesley.
66. Wikstrom, S., and Normann, R. 1994. Knowledge and Value. London: Routledge.
67. Williams, A., Dobson, P., and Walters, M. 1989. Changing Culture: New Organizational Approaches. London: Institute of Personnel Management.
68. Ziegahn, L. 2000. Adult education, communication, and the global context. In A.L. Wilson and E.R. Hayes, Handbook of Adult and Continuing Education. San Francisco: Jossey-Bass, 312-326.