Enterprise 2.0: How social software will change the future of work

Enterprise 2.0: How Social Software Will Change the Future of Work

Volumn , Issue , 2017, Pages 1-164

  Cook, Niall ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85064944847     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4324/9781315256382     Document Type: Book

References (134)

1. All Things Considered. 2003. ‘Profile: Social Software Could Be a Way of the Future’. (21 July), p. 1.
2. Allen, C. 2004. ‘Tracing the Evolution of Social Software’. Life With Alacrity [weblog] (published online 13 October 2004) .
3. Anderson, C. 2006. The Long Tail: Why the Future of Business is Selling Less of More. New York: Hyperion.
4. Arnold, S.E. 2003. ‘Social Software’. Searcher 11(9), pp. 30–31.
5. Barabasi, A.L. 2003. Linked: How Everything is Connected to Everything Else and What It Means for Business, Science, and Everyday Life. New York: Plume.
6. BEA Systems. 2007. ‘Technology Adoption and Company Culture – Chicken or Egg’. en.terpri.se [weblog] (published online 9 May 2007) .
7. Berlind, D. 2006. ‘Gartner: Prepare for Consumer-led IT’. ZDNet [website] (published online 9 October 2006) .
8. Berners-Lee, T., J. Hendler and O. Lassila. 2001. ‘The Semantic Web’. Database and Network Journal 36(3), pp. 7–10, 14.
9. Booz Allen, H. 2007. ‘International Study Urges Businesses to Adapt to Web 2.0 “Phenomenon”’.www.boozallen.com[website] (publishedonline2 March 2007) .
10. Boyd, S. 2006. ‘Are You Ready For Social Software?’./Message [weblog] (published online 17 October 2006) .
11. Boyd, S. 2007. ‘Scoble Asks What Is Social Media?’./Message [weblog] (published online 17 February 2007) .
12. Bradbury, D. 2007. ‘Web 2.0: Beyond the Buzz Words’. Computer Weekly (5 June), pp. 22–3.
13. Brown, M.K., B. Huettner and C. James-Tanny. 2007. Managing Virtual Teams: Getting the Most from Wikis, Blogs, and Other Collaborative Tools. Plano, TX: Wordware Publishing.
14. Bryant, L. 2006. ‘What Form Will Enterprise 2.0 Take?’ Headshift [website] .
15. Bush, V. 1945. ‘As We May Think’. The Atlantic Monthly (July).
16. Call for Papers. 2007. ‘Social Software in Professional Communication’. Journal of Business and Technical Communication 21(4), p. 446.
17. Carey, R.F. 2007. ‘SAP: A Company Transforms Itself through Social Media’. SocialMediaToday (21 April).
18. Carr, N.G. 2007. ‘The Ignorance of Crowds’. Strategy+Business 47 (Summer), pp. 1–5.
19. Cheng, L., S. Hupfer, S. Ross and J. Patterson. 2007. ‘Social Software Development Environments’. Dr Dobb’s Journal (February), pp. 49–54.
20. Chudnov, D. 2007. ‘Social Software: You Are an Access Point’. Computers in Libraries 27(8), pp. 41–4.
21. Cohen, S.M. 2006. ‘What’s Hot in “Social Softwr”?’ Information Today 23(11), pp. 25–6.
22. Daniel, D. 2007. ‘How CIOs Can Introduce Web 2.0 Technologies into the Enterprise’. CIO.com [website] (published online 22 June 2007) .
23. Davenport, T.H. 2005. Thinking for a Living: How to Get Better Performance and Results from Knowledge Workers. Boston: Harvard Business School Press.
24. Davenport, T. 2007. ‘Why Facebook and MySpace Won’t Change the Workplace’. Harvard Business Online [website] (published online 13 November 2007) .
25. Davies, W. 2003. ‘Welcome Social Software’. Computer Weekly (10 June), p. 37.
26. De Cagna, J. 2006. ‘Associations, Google, and the Future of Web 2.0’. Associations Now (July), pp. 30–33.
27. De, Krishna. 2008. ‘Getting the Most out of LinkedIn’. BizGrowth News [website] (published online 2 January 2008) .
28. Dearstyne, B.W. 2007. ‘Blogs, Mashups, and Wikis: Oh, My!’ Information Management Journal 41(4), pp. 25–32.
29. Dillenbourg, P., M. Baker, A. Blaye and C. O’Malley. 1995. ‘The Evolution of Research on Collaborative Learning’ in P. Reimann and H. Spada (eds) Learning in Humans and Machines: Towards an Interdisciplinary Learning Science. Oxford: Elsevier Science.
30. Drexler, K. E. 1991. ‘Hypertext Publishing and the Evolution of Knowledge’. Social Intelligence 1(2), 87–120.
31. Dudman, J. 2006. ‘Jack of All Trades, Master of the Org’. Information World Review (November), pp. 24–6.
32. Dvorak, J.C. 2002. ‘Cult of the Cluetrain Manifesto’. PC Magazine [website] (published online 22 February 2002) .
33. Engelbart, D.C. 1962. ‘Augmenting Human Intellect: A Conceptual Framework’. SRI Project No. 3578.
34. Evans, V. and L. Larri. 2007. Networks, Connections and Community: Learning with Social Software. Australian Flexible Learning Framework.
35. Farber, D. 2006. ‘The Invasion of Enterprise 2.0 Software’. ZDNet.com [website] (published online 7 November 2006) .
36. Farkas, M.G. 2007. Social Software in Libraries: Building Collaboration, Communication and Community Online. Medford, NJ: Information Today.
37. Festinger, L. 1950. ‘Informal Social Communication’. Psychological Review 57(5), pp. 271–82.
38. Friedlos, D. 2007. ‘Look Before You Leap into Web 2.0’. Computing (26 July).
39. Gilliland-Swetland, A.J. 1998. ‘Setting the Stage: Defining Metadata’ in Introduction to Metadata: Pathways to Digital Information. Los Angeles: Getty Information Institute.
40. Gillmor, D. 2003. ‘Social Software Combines the Best of Real and Virtual Worlds’. Knight Ridder Tribune News Service (26 March), p. 1.
41. Gladwell, M. 2002. The Tipping Point: How Little Things Can Make a Big Difference. New York: Back Bay Books.
42. Gotta, M. 2007. ‘The Social Approach to Collaboration’. Computer Weekly (27 March), p. 26.
43. Gruber, T. 2007. ‘Ontology of Folksonomy: A Mash-Up of Apples and Oranges’. International Journal of Semantic Web and Information Systems 3(1), pp. 1–11.
44. Harder, G. 2006. ‘Connecting the Dots: Social Software and the Social Nature of Libraries’. Feliciter 52(2), pp. 54–5.
45. Harney, J. 2007. ‘The Consolidation of Collaboration’. AIIM E-doc Magazine 21(4), pp. 30–38.
46. Henderson, H. 1981. ‘Decision Making in the Solar Age: Ecological Criteria for the Post-Economic Era’. Human Resources Management 20(3), pp. 9–17.
47. Hinchcliffe, D. 2007. ‘The State of Enterprise 2.0’. ZDNet.com [website] (published online 22 October 2007) .
48. Hirschorn, M. 2007. ‘About Facebook’. Atlantic Monthly (October), pp. 148–52.
49. Hoover, J. N. 2007. ‘Enterprise 2.0’. InformationWeek (26 February), pp. 32–42.
50. Iansiti, M., D. Sarnoff and G. Favaloro. 2006. Enterprise IT Capabilities and Business Performance. Keystone Strategy, Inc.
51. ‘Is It Time to Take Your Firm’s Web Site to the Next Level?’ 2007. Accounting Office Management and Administration Report (August), pp. 1, 12–14.
52. Israel, S. 2007. ‘SAP Global Survey: Doc Searls’. Global Neighbourhoods [weblog] (published online 5 July 2007) .
53. Ito, M. 2005. ‘Technologies of the Childhood Imagination: Yugioh, Media Mixes, and Everyday Cultural Production’. .
54. Johansen, R. 1988. Groupware: Computer Support for Business Teams. New York: The Free Press.
55. Johnson-Lenz, P. and T. Johnson-Lenz. 1978. ‘On Facilitating Networks for Social Change’. Connections 1, pp. 5–11.
56. Kasper, G., L. Bernholz and K. Fulton. 2006. ‘Staying Ahead of the Technology Curve’. Foundation News and Commentary (September/October), pp. 15–19.
57. Katzenbach Partners. 2007. The Informal Organization.
58. Kawasaki, G. 2007. ‘Ten Ways to Use LinkedIn’. How to Change the World [weblog] (published online 4 January 2007) .
59. Klobas, J. 2006. Wikis: Tools for Information Work and Collaboration. Oxford: Chandos Publishing.
60. Kosorukoff, A. 2001. ‘Human-based Genetic Algorithm’. IEEE Transactions on Systems, Man, and Cybernetics SMC-2001, pp. 3464–9.
61. Kosorukoff, A. 2000. ‘Social Classification Structures: Optimal Decision Making in an Organization’. Genetic and Evolutionary Computation Conference GECCO-2000 Late Breaking Papers, pp. 175–8.
62. KPMG International. 2007. The Impact of Digitalization – A Generation Apart .
63. LaChance, J. 2007. ‘Online Social Networks, Virtual Communities, Enterprises, and Information Professionals’. Searcher 15(7), pp. 33–42.
64. Lackie, R.J. and R.D. Terrio. 2007. ‘Mashups and Other New or Improved Collaborative Social Software Tools’. MultiMedia & Internet@Schools 14(4), pp. 12–16.
65. LaMonica, M. 2006. ‘Under Web 2.0, the User is the Enterprise’. ZDNet.co.uk [website] (published online 2 May 2006) .
66. Larkin, T.J. and S. Larkin. 1994. Communicating Change: Winning Employee Support for New Business Goals. New York: McGraw-Hill.
67. Leuf, B. and W. Cunningham. 2001. The Wiki Way: Collaboration and Sharing on the Internet. New York: Addison-Wesley.
68. Licklider, J.C.R. 1960. ‘Man-Computer Symbiosis’. IRE Transactions on Human Factors in Electronics HFE-1, pp. 4–11.
69. Licklider, J.C.R. and R.W. Taylor. 1968. ‘The Computer as a Communication Device’. Science and Technology (April).
70. MacIntosh, N.B. 1985. The Social Software of Accounting and Information Systems. New York: John Wiley & Sons.
71. MacLeod, H. 2005. ‘The Porous Membrane: Why Corporate Blogging Works’. gapingvoid [weblog] (published online 9 May 2005) .
72. MacLeod, H. 2006. ‘The Blue Monster’. gapingvoid [weblog] (published online 30 October 2006) .
73. Mahmud, S. 2006. ‘Analysis: Social Software and Cyber Dissonance’. BBC Monitoring Media (13 April), p. 1.
74. Manalang, R. 2007. ‘Building a Social Enterprise Application in Under 24 Hours’. Oracle AppsLab [weblog] (published online 6 July 2007) .
75. Manchester, A. 2007. ‘Embedding Wikis, Tagging and RSS on Your Intranet’. Knowledge Management Review 10(1), pp. 2–27.
76. Mattson, E. and N.G. Barnes. 2007. ‘The Hype is Real: Social Media Invades the Inc. 500’. .
77. Mayfield, R. 2006. ‘An Adoption Strategy for Social Software in the Enterprise’. Socialtext [website] (published online 6 March 2006) .
78. McAfee, A.P. 2006. ‘Enterprise 2.0: The Dawn of Emergent Collaboration’. Sloan Management Review 47(3), pp. 21–8.
79. McKinsey & Company. 2007. ‘How Businesses are Using Web 2.0: A McKinsey Global Survey’. The McKinsey Quarterly (March).
80. Merholz, P. 2005. ‘Eating Away from Below: What’s Happening to Enterprise Software’. Peterme.com [weblog] (published online 27 December 2005) .
81. Morris, M. 2005. How Do Users Feel About Technology. Forrester Research, Inc.
82. Murray, B. 2007. ‘Email “Source of Risk” to Companies’. Strategic Communication Management (August/September), p. 9.
83. O’Reilly, T. 2006. ‘Web 2.0 Compact Definition: Trying Again’. O’Reilly Radar [weblog] (published online 10 December 2006) .
84. Owen, M., L. Grant, S. Sayers and K. Facer. 2006. Social Software and Learning. Futurelab.
85. Owens, L., M. Brown, L. Ramos, S. Rotman Epps and J. Barnett. 2008. Don’t Throw Away That Corporate Taxonomy Just Yet! Why Social Tagging Won’t Replace Formal Classification. Forrester Research, Inc.
86. Pacuit, E. 2005. Topics in Social Software: Information in Strategic Situations. Doctoral dissertation. City University of New York.
87. Page, S.E. 2007. The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies. Princeton: Princeton University Press.
88. Pan, S. and H. Scarbrough. 1998. ‘A Socio-technical View of Knowledge Sharing at Buckman Laboratories’. Journal of Knowledge Management 2(1), pp. 55–66.
89. Pan, S. and H. Scarbrough. 1999. ‘Knowledge Management in Practice: An Exploratory Case Study’. Technology Analysis and Strategic Management 1(11), pp. 359–74.
90. Parameswaran, M. and A.B. Whinston. 2007. ‘Research Issues in Social Computing’. Journal of the Association of Information Systems 8(6), pp. 336–50.
91. Parikh, R. 2002. ‘Social Software’. Synthese 132(3), pp. 187–211.
92. Paterson, R. 2007. ‘Our Institutions Today – Zombies!’ The FASTForward Blog [weblog] (published online 20 July 2007) .
93. Patrick, K. and F. Dotsika. 2007. ‘Knowledge Sharing: Developing from Within’. The Learning Organization 14(5), pp. 395–406.
94. Pauly, M. 2001. Logic for Social Software. Netherlands: Universiteit van Amsterdam.
95. Pollard, D. 2007. ‘A Methodology for Web 2.0 Collaboration Experiments (in Reluctant Organizations)’. How to Save the World [weblog] (published online 25 April 2007) .
96. Porter, J. 2007. ‘Common Pitfalls of Building Social Web Applications and How to Avoid Them, Part I’. User Interface Engineering [website] (published online 14 June 2007) .
97. Preimesberger, C. 2007. ‘Social Bookmarking Apps Provide a New Knowledge Management Platform’. eWeek (13 August), pp. 1–4.
98. Rangaswami, M.R. 2006. ‘The Birth of Enterprise 2.0’. SandHill.com [website] (published online 1 September 2006) .
99. Raymond, E. 1999. ‘The Cathedral and the Bazaar’. Knowledge, Technology, and Policy 12(3), pp. 23–49.
100. Richmond, D. 2007. ‘Social Search Comes of Age’. Information Outlook 11(8), pp. 19–24.
101. Rockwell, R. 1997. ‘An Infrastructure for Social Software’. IEEE Spectrum 34(3), pp. 26–31.
102. Rogoway, M. 2007. ‘Wiki Pioneers Say Freedom is Key to Success’. The Grand Rapids Press (5 August), p. A16.
103. Rubel, S. 2005. ‘Mind the Conversation Gap’. Micro Persuasion [weblog] (published online 26 October 2005) .
104. Schmidt, A. 2007. ‘Tapping the Tools of Teen Culture in the LMC’. MultiMedia & Internet@Schools 14(5), pp. 8–11.
105. Schopieray, S. 2003. ‘Communities and Collaboration in Online Learning’. Rosewood Seminar Series [website] (16 April 2003) .
106. Scoble, R. and S. Israel. 2006. Naked Conversations: How Blogs are Changing the Way Businesses Talk with Customers. New York: Wiley.
107. Scoble, R. 2003. ‘Daily Permalink’. Scobleizer [weblog] (published online 15 April 2003) .
108. Scoble, R. 2007. ‘What is Social Media?’. Scobleizer [weblog] (published online 16 February 2007) .
109. Searls, D. 2007. ‘We Are All Authors of Each Other’. The Doc Searls Weblog [weblog] (published online 20 February 2007) .
110. Semple, E. 2007. ‘The 100% Guaranteed Easiest Way to Do Enterprise 2.0?’ The Obvious? [weblog] (published online 9 March 2007) .
111. Smythe, J. 2007. The CEO: Chief Engagement Officer: Turning Hierarchy Upside Down to Drive Performance. London: Gower.
112. Stephens, M. 2007a. ‘Best Practices for Social Software in Libraries’. Library Technology Reports 43(5), pp. 67–74.
113. Stephens, M. 2007b. ‘Tools from “Web 2.0 and Libraries: Best Practices for Social Software” Revisited’. Library Technology Reports 43(5), pp. 15–31.
114. Streamlining Messages to Suit the Audience at Cisco. 2007. Strategic Communication Management (August/September), p. 6.
115. Stutzman, F. 2007. ‘The New Presence’. AOL Developer Network [website] (published online 13 November 2007) .
116. Surowiecki, J. 2004. The Wisdom of Crowds: Why the Many are Smarter than the Few and How Collective Wisdom Shapes Business, Economies, Societies and Nations. London: Little, Brown.
117. Taft, D. 2007. ‘IBM Enters Social Scene’. eWeek (29 January), pp. 13–14.
118. Tapscott, D. and A.D. Williams. 2006. Wikinomics: How Mass Collaboration Changes Everything. New York: Portfolio.
119. Tebbutt, D. 2006. ‘Genie in a Bottle’. Information World Review (May), pp. 19–21.
120. Thomas, K. 2006. ‘A Blog Standard Approach’. Information World Review (November), pp. 16–18.
121. Towers Perrin. 2007. Global Workforce Study.
122. Udell, J. 2004. ‘The New Social Enterprise’. Infoworld.com (29 March), pp. 47–52.
123. Vander Wal, T. 2004. ‘Folksonomy’. .
124. Vander Wal, T. 2007. ‘The Social Enterprise’. Personal InfoCloud [weblog] (published online 22 June 2007) .
125. Vascellaro, J.E. 2007. ‘Social Networking Goes Professional’. The Wall Street Journal [website] (published online 28 August 2007) .
126. Veitch, M. and J. Murray. 2007. ‘Business Software Gets a Web 2.0 Makeover’. IT Week (23 June), p. 1.
127. Vick, P. 2003. ‘Why Internal Blogs Don’t Make It’. Panopticon Central [weblog] (published online 8 December 2003) .
128. Wallace, N. 2007. ‘Building Enterprise 2.0 on Culture 1.0’. e-gineer [weblog] (published online 4 December 2007) .
129. Ward, M. 2007. ‘When Work Becomes a Game’. BBC News [website] (last updated 22 October 2007) .
130. Ward, R. 2006. ‘Blogs and Wikis: A Personal Journey’. Business Information Review 23(4), pp. 235–40.
131. Watts, D. 2003. Six Degrees: The Science of a Connected Age. New York: Basic Books.
132. Weinberger, D. 2006. ‘Conversation and the Cult of Expertise’. KM World (November/December), pp. 16–17.
133. Worthen, B. 2007. ‘User Management – Users Who Know Too Much and the CIOs Who Fear Them’. CIO.com [website] (published online 15 February 2007) .
134. Young, G. O. 2007. Efficiency Gains and Competitive Pressures Drive Enterprise Web 2.0 Adoption. Forrester Research, Inc.