Pharmacy student knowledge and communication of medication errors

American Journal of Pharmaceutical Education

Volumn 74, Issue 4, 2010, Pages

  Rickles, Nathaniel M ^a   Noland, Carey M ^a   Tramontozzi, Anthony ^b   Vinci, Michele A ^c  

^a NORTHEASTERN UNIVERSITY   (United States)

^b Upham's Corner Health Center   (United States)

^c Duane Reade Pharmacy   (United States)

Author keywords

Communication; Medication errors; Training

Indexed keywords

ADULT; ARTICLE; ATTITUDE TO HEALTH; EDUCATION; FEMALE; HUMAN; INFORMATION PROCESSING; INTERPERSONAL COMMUNICATION; MALE; MEDICATION ERROR; PATIENT; PHARMACY; PHARMACY STUDENT;

COMMUNICATION; DATA COLLECTION; EDUCATION, PHARMACY, GRADUATE; FEMALE; HEALTH KNOWLEDGE, ATTITUDES, PRACTICE; HUMANS; MALE; MEDICATION ERRORS; PATIENTS; PHARMACIES; STUDENTS, PHARMACY; YOUNG ADULT;

EID: 85046916397     PISSN: 00029459     EISSN: 15536467     Source Type: Journal    
DOI: 10.5688/aj740460     Document Type: Article

References (25)

1. Accreditation standards and guidelines for the professional program in pharmacy leading to the doctor of pharmacy degree. http://www.acpe-accredit.org/pdf/ACPE_Revised_PharmD_Standards_Adopted_Jan152006.pdf. Accessed March 30, 2010.
2. American Association of Colleges of Pharmacy Center for the Advancement of Pharmaceutical Education (CAPE). Educational Outcomes; 2004. http://www.aacp.org/resources/education/Documents/CAPE2004.pdf. Accessed March 30, 2010.
3. Proceedings of a summit on preventing patient harm and death from i.v. medication errors. Am J Health-Syst Pharm. 2008;65(24): 2367-2379.
4. FDA's strategic plan: charting our course for the future. http://www.fda.gov/consumer/updates/strategicplan022908.html. Accessed March 30, 2010.
5. Daftary MN, Obisesan OA, Dutta A, Ward YL, Chase VY, Lakew DG. Identifying medication error training in pharmacy. ASHPMidyear Clinical Meeting. Dec. 2001. Vol. 36, pp. P-301E proceedings.
6. Fuhrman LC, Brady T, Buff W, Sadik F. Development of an all PharmD degree with an emphasis on integrated pharmaceutical care concepts. Am J Pharm Educ. 1997;61(4):107S.
7. Johnson MS, Latif DA. Medication error instruction in schools of pharmacy curricula: a descriptive study. Am J Pharm Educ. 2002;66(4):364-371.
8. Sakkara SR, Kasich LD, Tuttle DA, Abu-Baker AM, Howell H. Development and evaluation of a required patient safety course. Am J Pharm Educ. 2008;72(3):Article 65.
9. Jackson TL. Application of quality assurance principles: teaching medication error reduction skills in a "real world" environment. Am J Pharm Educ. 2004;68(1):Article 17.
10. Brown M, Frost R, Ko Y, Woosely R. Diagramming patients' views of root causes of adverse drug events in ambulatory care: an online tool for planning education and research. Patient Educ Couns. 2006;62(3):302-315.
11. Cohen MR. Causes of medication errors. In: Cohen MR, ed. Med Errors. Washington DC: American Pharmacists Association; 2007; 55-66.
12. Frankel RM, Beckman HB. Conversation and compliance with treatment recommendations: an application of micro-interactional analysis in medicine. In: Grossberg L, O'Keefe BJ, Wartella E, eds. Rethinking Communication: Paradigm Exemplars 2. Newbury Park, CA: Sage; 1989: 60-74.
13. Gandhi TK, Weingart SN, Borus J, et al. Adverse drug events in ambulatory care. N Engl J Med. 2003;348(16):1556-1564.
14. du Pre A. Communicating About Health: Current Issues and Perspectives. Mountain View, CA: Mayfield; 2000.
15. Evans BJ, Stanley RO, Burrows GD. Communication skills training and patients' satisfaction. Health Comm. 2000;4(2): 155-170.
16. Noland C, Carl WJ. "It's Not Our Ass": Medical Resident Sense-Making Regarding Lawsuits. Health Comm. 2006;20(1):81-91.
17. Valente CM, Antlitz AM, Boyd MD, Troisi AJ. The importance of physician-patient communication in reducing medical liability. Md Med J. 1988;37(1):75-78.
18. Aspden P, Wolcott J, Bootman JL, Cronewett LR. Preventing medication errors: quality chasm series. National Academy of Sciences Executive Summary. www.nap.edu. Accessed March 30, 2010.
19. Gallagher TH, Waterman AD, Ebers AG, Fraser VJ, Levinson W. Patients' and physicians' attitudes regarding the disclosure of medical errors. JAMA 2003;289(8):1001-1007.
20. Levinson W, Gallagher TH. Disclosing medical errors to patients: a status report in 2007. Can Med Assoc J. 2007;177(3):265-267.
21. Noland C, Rickles NM. Reflection and analysis of how pharmacy interns learn to communicate about medication errors. Health Comm. 2009;24(4):351-360.
22. Laurier C, Archambault A, Contrandriopoulos AP. Communication of verbal information by community pharmacists. DICP Ann Pharmacother. 1989;23(11):862-868.
23. Kirking D. Evaluation of an explanatory model of pharmacists' patient counseling activities. Contemp Pharm Pract. 1982;5(4):230-238.
24. Laurier C, Poston J. Perceived levels of counseling amongCanadian pharmacists. J Soc Admin Pharm. 1992;9(3):104-113.
25. Thorton BC. Blowing the whistle. In: Thorton BC, Kreps GL, eds. Perspectives on Health Communication. Prospect Heights, IL: Waveland Press; 1993:181-185.