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Volumn 108, Issue 4, 2018, Pages 311-318

Impact of ‘ideal clinic’ implementation on patient waiting time in primary healthcare clinics in Kwazulu-Natal province, South Africa: A before-and-after evaluation

Author keywords

[No Author keywords available]

Indexed keywords

ADULT; ARTICLE; CONTROLLED STUDY; FEMALE; FOLLOW UP; HUMAN; MAJOR CLINICAL STUDY; MALE; MULTICENTER STUDY; NURSE; OUTCOME ASSESSMENT; PRIMARY HEALTH CARE; SOUTH AFRICA;

EID: 85044711409     PISSN: 02569574     EISSN: 20785135     Source Type: Journal    
DOI: 10.7196/SAMJ.2018.v108i4.12583     Document Type: Article
Times cited : (23)

References (13)
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    • Improving patient satisfaction with waiting time
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    • (2004) J am Coll Health , vol.53 , Issue.1 , pp. 41-48
    • Eilers, G.M.1
  • 4
  • 5
    • 33847687385 scopus 로고    scopus 로고
    • Willing to wait?: The influence of patient wait time on satisfaction with primary care
    • Anderson RT, Camacho FT, Balkrishnan R. Willing to wait?: The influence of patient wait time on satisfaction with primary care. BMC Health Serv Res 2007;7:31. https://doi.org/10.1186/1472-6963-7-31
    • (2007) BMC Health Serv Res , vol.7 , Issue.31
    • Erson, R.T.1    Camacho, F.T.2    Balkrishnan, R.3
  • 6
    • 85044766997 scopus 로고    scopus 로고
    • Impact of OPD waiting time on patient satisfaction
    • Pandit DA, Varma EL, Pandit DA. Impact of OPD waiting time on patient satisfaction. Int Educ Res J 2016;2(8). http://ierj.in/journal/index.php/ierj/article/view/423/400 (accessed 25 February 2018).
    • (2016) Int Educ Res J , vol.2 , Issue.8
    • Pandit, D.A.1    Varma, E.L.2    Pandit, D.A.3
  • 7
    • 85044716707 scopus 로고    scopus 로고
    • (accessed 23 February 2017)
    • National Department of Health, South Africa. National Policy on Management of Patient Waiting Time in Out Patient Departments. Pretoria: NDoH, 2015. https://www.idealclinic.org.za/docs/policies/Patient%20Waiting%20time%20Policy%2014%20November%202016%20PDF.pdf (accessed 23 February 2017).
  • 8
    • 84925700362 scopus 로고    scopus 로고
    • Reasons patients leave their nearest healthcare service to attend Karen Park Clinic, Pretoria North
    • Masango-Makgobela AT, Govender I, Ndimande JV, Ndimande JV. Reasons patients leave their nearest healthcare service to attend Karen Park Clinic, Pretoria North. Afr J Prim Health Care Fam Med 2013;5(1). https://doi.org/10.4102/phcfm.v5i1.559
    • (2013) Afr J Prim Health Care Fam Med , vol.5 , Issue.1
    • Masango-Makgobela, A.T.1    Govender, I.2    Ndimande, J.V.3    Ndimande, J.V.4
  • 9
    • 85044726379 scopus 로고    scopus 로고
    • Republic of South Africa. Operation Phakisa: Ideal Clinic Realisation and Maintenance: Final Lab Report. 2015. https://www.idealclinic.org.za/docs/2016/phakisa/Operation%20Phakisa%20Ideal%20Clinic%20Realisaation%20&%20Maintenance%20Final%20report%20May%202015.pdf (accessed 22 April 2017).
    • (2017)
  • 10
    • 85044776277 scopus 로고    scopus 로고
    • (accessed 10 September 2017)
    • National Department of Health, South Africa. Strategic Plan 2015 - 2020. Pretoria: NDoH, 2015. http://www.health.gov.za/index.php/2014-03-17-09-09-38/strategic-documents/category/229-2015str (accessed 10 September 2017).
  • 12
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    • National Department of Health, South Africa. Integrated Clinical Services Management Manual. Pretoria: NDoH 2015. https://www.idealclinic.org.za/docs/Integrated%20Clinical%20Services%20Management%20%20Manual%205th%20June%20FINAL.pdf (accessed 26 March 2018).
    • (2018) Integrated Clinical Services Management Manual
  • 13
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    • Wait and consult times for primary healthcare services in central Mozambique: A time-motion study
    • Wagenaar BH, Gimbel S, Hoek R, et al. Wait and consult times for primary healthcare services in central Mozambique: A time-motion study. Glob Health Action 2016;9. https://doi.org/10.3402/gha. v9.31980
    • (2016) Glob Health Action , vol.9
    • Wagenaar, B.H.1    Gimbel, S.2    Hoek, R.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.