-
2
-
-
0031868102
-
Public sector reform in New Zealand and its relevance to developing countries
-
Bale, M. and Dale, T. (1998) ‘Public sector reform in New Zealand and its relevance to developing countries’, World Bank Research Observer, 13, 1: 103-22.
-
(1998)
World Bank Research Observer
, vol.13
, Issue.1
, pp. 103-122
-
-
Bale, M.1
Dale, T.2
-
3
-
-
0032862967
-
The new public management in developing countries: Implications for policy and organizational reform
-
Batley, R. (1999) ‘The new public management in developing countries: implications for policy and organizational reform’, Journal of International Development, 11: 761-5.
-
(1999)
Journal of International Development
, vol.11
, pp. 761-765
-
-
Batley, R.1
-
4
-
-
0031758973
-
Government capacity to contract: Health sector experience and lessons
-
Bennett, A. and Mills, S. (1998) ‘Government capacity to contract: health sector experience and lessons’, Public Administration and Development, 18: 307-336.
-
(1998)
Public Administration and Development
, vol.18
, pp. 307-336
-
-
Bennett, A.1
Mills, S.2
-
5
-
-
0024180921
-
Why Swaziland is different: An explanation of the kingdom’s political position in Southern Africa
-
Bischoff, P. (1988) ‘Why Swaziland is different: An explanation of the kingdom’s political position in Southern Africa’, Journal of Modern African Studies, 26: 457-71.
-
(1988)
Journal of Modern African Studies
, vol.26
, pp. 457-471
-
-
Bischoff, P.1
-
6
-
-
85070277893
-
What the new public management is achieving: A survey of Commonwealth experience
-
Jones, L., Schedler, K. and Wade, S. (eds), Greenwich, CT: JAI Press, 49-70
-
Borins, S. (1997) ‘What the new public management is achieving: a survey of Commonwealth experience’. In Jones, L., Schedler, K. and Wade, S. (eds) Advances in International Comparative Management: International Perspectives on the New Public Management. Greenwich, CT: JAI Press, 49-70.
-
(1997)
Advances in International Comparative Management: International Perspectives on the New Public Management
-
-
Borins, S.1
-
8
-
-
0000564342
-
Evaluating the new public management reforms in the UK: A constitutional possibility?
-
Broadbent, J. and Laughlin, R. (1997) ‘Evaluating the new public management reforms in the UK: a constitutional possibility?' Public Administration, 75: 487-507.
-
(1997)
Public Administration
, vol.75
, pp. 487-507
-
-
Broadbent, J.1
Laughlin, R.2
-
9
-
-
0346112740
-
Selected discussion points
-
Chaudhry, S., Reid, G. and Malik, W. (eds), Washington, DC: World Bank, 199-202
-
Chaudhry, S. (1994) ‘Selected discussion points’. In Chaudhry, S., Reid, G. and Malik, W. (eds) Civil Service Reform in Latin America and the Caribbean. Washington, DC: World Bank, 199-202.
-
(1994)
Civil Service Reform in Latin America and the Caribbean
-
-
Chaudhry, S.1
-
10
-
-
33744870364
-
Organizational structure, environment and performance: The role of strategic choice
-
Child, J. (1972) ‘Organizational structure, environment and performance: the role of strategic choice’, Sociology, 6: 1-22.
-
(1972)
Sociology
, vol.6
, pp. 1-22
-
-
Child, J.1
-
11
-
-
78649459348
-
Public services, complex humanitarian emergencies and the humanitarian imperative: Perspectives from Angola
-
Minogue, M., Polidano, C. and Hulme, D. (eds), Cheltenham: Edward Elgar, 260-77
-
Christoplos, I. (1998) ‘Public services, complex humanitarian emergencies and the humanitarian imperative: perspectives from Angola’. In Minogue, M., Polidano, C. and Hulme, D. (eds) Beyond the New Public Management: Changing Ideas and Practices in Governance. Cheltenham: Edward Elgar, 260-77.
-
(1998)
Beyond the New Public Management: Changing Ideas and Practices in Governance
-
-
Christoplos, I.1
-
12
-
-
84937377739
-
-
McCourt, W. and Minogue, M. (eds), Cheltenham: Edward Elgar
-
Clarke, J. and Wood, D. (2001) In McCourt, W. and Minogue, M. (eds) The Internationalization of Public Management: Reinventing the Third World State. Cheltenham: Edward Elgar, 70-89.
-
(2001)
The Internationalization of Public Management: Reinventing the Third World State
, pp. 70-89
-
-
Clarke, J.1
Wood, D.2
-
17
-
-
0000953669
-
The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields
-
DiMaggio, P. and Powell, W. (1983) ‘The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields’, American Sociological Review, 48: 147-60.
-
(1983)
American Sociological Review
, vol.48
, pp. 147-160
-
-
DiMaggio, P.1
Powell, W.2
-
18
-
-
0030664858
-
Performance standards and measuring performance in Ghana
-
Dodoo, R. (1997) ‘Performance standards and measuring performance in Ghana’, Public Administration and Development, 17: 115-21.
-
(1997)
Public Administration and Development
, vol.17
, pp. 115-121
-
-
Dodoo, R.1
-
19
-
-
79959431814
-
The privatization of the Property Services Agency: Risk and vulnerability in contract-related fraud and corruption
-
Doig, A. (1997) ‘The privatization of the Property Services Agency: Risk and vulnerability in contract-related fraud and corruption’, Public Policy and Administration, 12, 3: 6-27.
-
(1997)
Public Policy and Administration
, vol.12
, Issue.3
, pp. 6-27
-
-
Doig, A.1
-
20
-
-
0005412462
-
Policy transfer: A framework for comparative analysis
-
Minogue, M., Polidano, C. and Hulme, D. (eds), Cheltenham: Edward Elgar, 38-58
-
Dolowitz, D. and Marsh, D. (1998) ‘Policy transfer: a framework for comparative analysis’. In Minogue, M., Polidano, C. and Hulme, D. (eds) Beyond the New Public Management: Changing Ideas and Practices in Governance. Cheltenham: Edward Elgar, 38-58.
-
(1998)
Beyond the New Public Management: Changing Ideas and Practices in Governance
-
-
Dolowitz, D.1
Marsh, D.2
-
21
-
-
0346112737
-
Zhu takes on the red-tape army
-
14 March
-
The Economist (1998) ‘Zhu takes on the red-tape army’, The Economist, 14 March: 45.
-
(1998)
The Economist
, pp. 45
-
-
-
25
-
-
85070298441
-
Colombo defeated in move to end bloodshed
-
9 August
-
Financial Times (2000) ‘Colombo defeated in move to end bloodshed’, Financial Times, 9 August: 5.
-
(2000)
Financial Times
, pp. 5
-
-
-
26
-
-
28944438318
-
-
Pretoria: Department of Public Service and Administration
-
Government of South Africa (1997) White Paper on Transforming Public Service Delivery. Pretoria: Department of Public Service and Administration.
-
(1997)
White Paper on Transforming Public Service Delivery
-
-
-
28
-
-
84984235942
-
Why quality circles failed but TQM might succeed
-
Hill, S. (1991) ‘Why quality circles failed but TQM might succeed’, British Journal of Industrial Relations, 29: 541-68.
-
(1991)
British Journal of Industrial Relations
, vol.29
, pp. 541-568
-
-
Hill, S.1
-
29
-
-
84937381347
-
Reinventing the Third World state: Service delivery and the civic realm
-
McCourt, W. and Minogue, M. (eds), Cheltenham: Edward Elgar, 129-52
-
Hulme, D. (2001) ‘Reinventing the Third World state: service delivery and the civic realm’. In McCourt, W. and Minogue, M. (eds) The Internationalization of Public Management: Reinventing the Third World State. Cheltenham: Edward Elgar, 129-52.
-
(2001)
The Internationalization of Public Management: Reinventing the Third World State
-
-
Hulme, D.1
-
30
-
-
0027470553
-
Public enterprise reform: Managerial autonomy, accountability and performance contracts
-
Islam, N. (1993) ‘Public enterprise reform: managerial autonomy, accountability and performance contracts’, Public Administration and Development, 13: 129-52.
-
(1993)
Public Administration and Development
, vol.13
, pp. 129-152
-
-
Islam, N.1
-
36
-
-
85070249243
-
The harsh consequences of forgiveness
-
9 August
-
Krueger, A. and Srinivasan, T. (2000) ‘The harsh consequences of forgiveness’, Financial Times, 9 August: 11.
-
(2000)
Financial Times
, pp. 11
-
-
Krueger, A.1
Srinivasan, T.2
-
37
-
-
5344234832
-
Service delivery survey: A diagnostic tool
-
Langseth, P., Nogxina, S., Prinsloo, V. and Sullivan, R. (eds), Washington, DC: Economic Development Institute, 239-64
-
Langseth, P. (1995) ‘Service delivery survey: a diagnostic tool’. In Langseth, P., Nogxina, S., Prinsloo, V. and Sullivan, R. (eds) Civil Service Reform in Anglophone Africa. Washington, DC: Economic Development Institute, 239-64.
-
(1995)
Civil Service Reform in Anglophone Africa
-
-
Langseth, P.1
-
41
-
-
0342276860
-
Civil service reform equals retrenchment? The experience of staff retrenchment in Ghana, Uganda and the United Kingdom
-
Minogue, M., Polidano, C. and Hulme, D. (eds), Cheltenham: Edward Elgar
-
McCourt, W. (1998) ‘Civil service reform equals retrenchment? The experience of staff retrenchment in Ghana, Uganda and the United Kingdom’. In Minogue, M., Polidano, C. and Hulme, D. (eds) Governance in the 21st Century. Cheltenham: Edward Elgar, 172-87.
-
(1998)
Governance in the 21st Century
, pp. 172-187
-
-
McCourt, W.1
-
42
-
-
50349097452
-
Moving the public management debate forward: A contingency approach
-
McCourt, W. and Minogue, M. (eds), Cheltenham: Edward Elgar
-
McCourt, W. (2001) ‘Moving the public management debate forward: A contingency approach’. In McCourt, W. and Minogue, M. (eds) The Internationalization of Public Management: Reinventing the Third World State, Cheltenham: Edward Elgar, 220-53.
-
(2001)
The Internationalization of Public Management: Reinventing the Third World State
, pp. 220-253
-
-
McCourt, W.1
-
43
-
-
0038028883
-
Finding a way forward on public employment reform: A Sri Lankan case study
-
forthcoming a
-
McCourt, W. (forthcoming a) ‘Finding a way forward on public employment reform: A Sri Lankan case study’, Asia Pacific Journal of Human Resources.
-
Asia Pacific Journal of Human Resources
-
-
McCourt, W.1
-
44
-
-
85070296171
-
The new public selection? Anti-corruption, psychometric selection and the New Public Management in Nepal
-
forthcoming b
-
McCourt, W. (forthcoming b) ‘The new public selection? Anti-corruption, psychometric selection and the New Public Management in Nepal’, Public Management.
-
Public Management
-
-
McCourt, W.1
-
45
-
-
85070254520
-
Towards a strategic model of employment reform in developing countries: Explaining and remedying experience to date
-
forthcoming c
-
McCourt, W. (forthcoming c), ‘Towards a strategic model of employment reform in developing countries: Explaining and remedying experience to date’, International Journal of Human Resource Management.
-
International Journal of Human Resource Management
-
-
McCourt, W.1
-
48
-
-
0033067595
-
Using training to promote civil service reform: A Tanzanian local government case study
-
McCourt, W. and Sola, N. (1999) ‘Using training to promote civil service reform: a Tanzanian local government case study’, Public Administration and Development, 19: 63-75.
-
(1999)
Public Administration and Development
, vol.19
, pp. 63-75
-
-
McCourt, W.1
Sola, N.2
-
50
-
-
0028597616
-
State-owned enterprise reform through performance contracts: The Bolivian experience
-
Mallon, R. (1994) ‘State-owned enterprise reform through performance contracts: the Bolivian experience’, World Development, 22: 925-34.
-
(1994)
World Development
, vol.22
, pp. 925-934
-
-
Mallon, R.1
-
51
-
-
85070249703
-
New Public Management: How well does it travel?
-
Seminar Series, Oxford: Oxford Policy Institute
-
Matheson, A. (2000) ‘New Public Management: How well does it travel?', Rethinking Approaches to Government Reforms. Seminar Series, No.1. Oxford: Oxford Policy Institute.
-
(2000)
Rethinking Approaches to Government Reforms
, Issue.1
-
-
Matheson, A.1
-
52
-
-
0030462138
-
Customer satisfaction, performance and accountability in the public sector
-
Meyers, R. and Lacey, R. (1996) ‘Customer satisfaction, performance and accountability in the public sector’, International Review of Administrative Sciences, 62: 331-350.
-
(1996)
International Review of Administrative Sciences
, vol.62
, pp. 331-350
-
-
Meyers, R.1
Lacey, R.2
-
56
-
-
84867139509
-
Current and future developments in service quality initiatives in Portugal, France and the United Kingdom
-
Paris: OECD
-
O’Conghaile, W. (1996) ‘Current and future developments in service quality initiatives in Portugal, France and the United Kingdom’. In OECD, Responsive Government: Service Quality Initiatives. Paris: OECD, 65-70.
-
(1996)
OECD, Responsive Government: Service Quality Initiatives
, pp. 65-70
-
-
O’Conghaile, W.1
-
57
-
-
0141934356
-
-
Paris: OECD
-
Organization for Economic Co-operation and Development (1994) Public Management Developments. Paris: OECD.
-
(1994)
Public Management Developments
-
-
-
60
-
-
0007633213
-
A report card on public services: A comparative analysis of five cities in India
-
Paul, S. and Sekhar, S. (1997) ‘A report card on public services: a comparative analysis of five cities in India’, Regional Development Dialogue, 18, 2: 119-35.
-
(1997)
Regional Development Dialogue
, vol.18
, Issue.2
, pp. 119-135
-
-
Paul, S.1
Sekhar, S.2
-
61
-
-
84886027014
-
Administrative reform in core civil services: Application and applicability of the new public management
-
McCourt, W. and Minogue, M. (eds), Cheltenham: Edward Elgar
-
Polidano, C. (2001) ‘Administrative reform in core civil services: Application and applicability of the new public management’. In McCourt, W. and Minogue, M. (eds) The Internationalization of Public Management: Reinventing the Third World State. Cheltenham: Edward Elgar, 44-69.
-
(2001)
The Internationalization of Public Management: Reinventing the Third World State
, pp. 44-69
-
-
Polidano, C.1
-
63
-
-
84055203909
-
An essay on criticism’. In Pope, A
-
Oxford: Clarendon
-
Pope, A. (1966) ‘An essay on criticism’. In Pope, A. Poetical works, Oxford: Clarendon, 62-85.
-
(1966)
Poetical works
, pp. 62-85
-
-
Pope, A.1
-
64
-
-
0141899998
-
Preface
-
De Haan, P. and van Hees, Y. (eds), The Hague: Ministry of Foreign Affairs, 7
-
Pronk, J. (1996) ‘Preface’. In De Haan, P. and van Hees, Y. (eds) Civil Service Reform in Sub-Saharan Africa. The Hague: Ministry of Foreign Affairs, 7.
-
(1996)
Civil Service Reform in Sub-Saharan Africa
-
-
Pronk, J.1
-
66
-
-
84972593890
-
Government decentralization in comparative perspective: Theory and practice in developing countries
-
Rondinelli, D. (1981) ‘Government decentralization in comparative perspective: Theory and practice in developing countries’, International Review of Administrative Sciences, 47: 133-45.
-
(1981)
International Review of Administrative Sciences
, vol.47
, pp. 133-145
-
-
Rondinelli, D.1
-
68
-
-
0031815584
-
Why most developing countries should not try New Zealand’s reforms
-
Schick, A. (1998) ‘Why most developing countries should not try New Zealand’s reforms’, World Bank Research Observer, 13, 1: 123-31.
-
(1998)
World Bank Research Observer
, vol.13
, Issue.1
, pp. 123-131
-
-
Schick, A.1
-
71
-
-
85070263765
-
Quality service charters for the public service
-
Malta, 9 May
-
The Sunday Times (1999) ‘Quality service charters for the public service’. The Sunday Times (Malta), 9 May, 7.
-
(1999)
The Sunday Times
, pp. 7
-
-
-
72
-
-
0004347658
-
UK civil service personnel reforms: Devolution, decentralization and delusion
-
Talbot, C. (1997) ‘UK civil service personnel reforms: devolution, decentralization and delusion. Public Policy and Administration, 12, 4: 14-34.
-
(1997)
Public Policy and Administration
, vol.12
, Issue.4
, pp. 14-34
-
-
Talbot, C.1
-
73
-
-
85070309361
-
Second-richest man, after you-know-who
-
6 August
-
Toronto Star (2000) ‘Second-richest man, after you-know-who’, Toronto Star, 6 August, B2.
-
(2000)
Toronto Star
, pp. B2
-
-
-
74
-
-
2442612730
-
Quality in the French public service
-
Pollitt, C. and Bouckaert, G. (eds), London: Sage
-
Trosa, S. (1995) ‘Quality in the French public service’. In Pollitt, C. and Bouckaert, G. (eds) Quality Improvement in European Public Services. London: Sage, 58-68.
-
(1995)
Quality Improvement in European Public Services
, pp. 58-68
-
-
Trosa, S.1
-
77
-
-
0004072340
-
-
(draft Chapter three). Washington, DC: World Bank
-
World Bank (2000) World Development Report 2000 (draft Chapter three). Washington, DC: World Bank.
-
(2000)
World Development Report 2000
-
-
|