A report card on public services: A comparative analysis of five cities in India

Regional Development Dialogue

Volumn 18, Issue 2, 1997, Pages 105-132

  Paul, Samuel ^a   Sekhar, Sita ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0007633213     PISSN: 02506505     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (8)

1. Gill, Rajesh, "Urban Poverty in India: Theoretical Understanding and Policy Implications," Urban India 13 (2:1993).
2. Glazer, Nathan, Cities in Trouble (Chicago: Quadrangle Books, 1970).
3. Kundu, Amitabh, In the Name of the Urban Poor: Access to Basic Amenities (New Delhi: Sage, 1993).
4. Majumdar, T. K., Urbanising Poor: A Sociological Study of Low Income Migrant Communities in the Metropolitan City of Delhi (New Delhi: Lancer, 1983).
5. Paul, Samuel, "Accountability in Public Services: Exit, Voice and Control," World Development (July 1992).
6. _ "Evaluating Public Services: A Case Study on Bangalore, India," New Directions for Evaluation (Fall 1995).
7. Sandhu, R. S., The City and Its Slums: A Sociological Study (Amritsar: Guru Nanak Dev University, 1989).
8. Upp, Stephanie, Making the Grade. How Do Public Service Providers in Your City Measure Up?: A Guide for Implementing the Report Card Methodology (Bangalore: PAC, 1995).