A review of the literature of interlibrary loan, document delivery, and resource sharing, 1995-2000

Journal of Access Services

Volumn 1, Issue 1, 2002, Pages 49-104

  Sapp, Gregg ^a   Brunswick, John R ^b  

^a STATE UNIVERSITY OF NEW YORK   (United States)

^b UNIVERSITY OF SOUTH CAROLINA   (United States)

Author keywords

Document delivery; Interlibrary loan; Resource sharing

Indexed keywords

EID: 85023711168     PISSN: 15367967     EISSN: 15367975     Source Type: Journal    
DOI: 10.1300/J204v01n01_04     Document Type: Article

References (233)

1. Interlending and Document Supply-Boston Spa, UK: British Library Document Supply Centre, 0140-2773. (q)
2. Journal ofInterlibrary Loan, Document Delivery&Information Supply-Binghamton, NY: The Haworth Press, Inc., 1072-303x. (q)
3. Journal of Access Services-Binghamton, NY: The Haworth Press, Inc., (q)
4. Resource Sharing & Information Networks-Binghamton, NY: The HaworthPress, Inc., 0737-7797. (q)
5. Leslie Morris.Interlibrary LoanPolicies Directory, 6th ed.-NY: Neal- Shuman,1999. (A seventh edition is in print.)
6. Symbols andInterlibrary LoanPolicies in Canada-Ottawa: National Library ofCanada, January, Interlibrary LoanPolicies Directory 1998.
7. Virginia Boucher.Interlibrary LoanPolicies Handbook, 2nd ed.-Chicago:American Library Association, 1997.
8. Pat Weaver-Myers, Wilbur Stolt, and Yem Fong, eds.Interlibrary LoanDocumentDelivery, and Customer Satisfaction-Binghamton, NY: The Haworth Press, Inc., 1996.
9. Amy Chang and Mary E. Jackson, eds. Managing Resource Sharing in the Electronic Age-NY: AMS Press, 1996.
10. “The Ripple Effect: How Interlibrary Loan Affects Library Services and Operations,” ASCLA Preconference to ALA Annual Conference-San Francisco, CA. June 26, 1997. Presenters were: Marshall Keys, Susan B. Hagloch, Gregg Sapp, Dave Simmons, and Liz Bishoff.
11. “Delivery to Your Doorstep: New Roles for Service Providers in Public and Academic Libraries,” presentation at ALA Annual Conference-San Francisco, CA, June,1997. Presenters included Tom Schneiter, Nancy R. Nelson, and Tony Yankus.
12. “Patrons are Free: The Changing Roles in Interlibrary Loan,” presentation atALA Annual Conference-San Francisco, CA, June, 1997. Presenters included PaulMosher, Charles Bean, Lynn Bierman, and Barbara McFadden Allen.
13. “Outsourcing ILL: The Way to Go?” NELINET17thAnnual SpringMeeting-West Hartford, CT. May 29-30, 1997.
14. In addition to the workshop on “Creative Alternatives in ILL Workflow,” otherILL-related events offered by SOLINET in the Summer of 1997 included: “CustomHoldings: Defining Your Own ILL Groups” “Document Delivery/Full Text Options,”“ILL Direct Request,” ILLME for Windows and others.
15. Laura Lase. “The Future of Interlibrary Loan and Its Impact on Scientific andTechnical Libraries Discussion Group, ALA 2000” Issues in Science and TechnologyLibrarianship, Summer 2000 [6/1/01].
16. Boucher Issues in Science and TechnologyLibrarianship
17. Lois C. Gilmer.Interlibrary Loan: Theory and Management-Englewood, CO:Libraries Unlimited, 1994.
18. Eleanor Mitchell and Sheila A. Walters. Document Delivery Services: Issuesand Answers-Medford, NJ: Learned Information, 1995.
19. Janis H. Bruwelheide.The Copyright Primer for Librarians and Educators, 2nded.-Chicago: American Library Association, 1995.
20. Peggy Hoon, ed.Guidelines for Educational Use of Copyrighted Materials:Designed for Educators andLibrariansin the Higher Education Setting-Pullman, WA:Washington State University Press, 1997.
21. Laura N. Gasaway and Sarah K. Wiant.Libraries and Copyright: A Guide toCopyright Law in the 1990s-Washington DC: Special Libraries Association, 1994.
22. Gretchen McCord Hoffmann. Copyright in Cyberspace-NY: Neal-Shuman,2001.
23. Management and Operations of Public Services Section, Reference and AdultServices Division, American Library Association. “National Interlibrary Loan Code ofthe United States,” RQ 39/4 (Summer, 1994): 477-479. The approved 2001 revision isat [2/21/01].
24. CLA/ASTEDInterlibrary LoanCode ofCanada, revised ed.-Ottawa: CanadianLibrary Association, National Interlibrary Loan Code ofthe United States 1995.
25. “Transborder Interlibrary Loan and the GST,” NationalLibraryNews 27/5(May, 1995): 11-12.
26. Section on Interlending. International Federation of Library Associations. “International Lending and Document Delivery. Principles and Guidelines for Procedures,” IFLA Journal 14/3 (1988): 258-264. The 2001 revision is at [6/1/01].
27. Management and Operations of Public Services Section, Reference and AdultServices Division, American Library Association, “Guidelines and Procedures forTelefacsimile and Electronic Delivery of Interlibrary Loan Requests and Materials,”RQ 32/1 (Fall, 1994): 32-33.
28. IFLA Office for International Lending.The IFLA Fax Guidelines-Bath Spa, UK: IFLA, 1995.
29. Information and Documentation, Open Systems Interconnection, ILLServiceDefinition, ISO 10160, 2nd ed.-Geneva: International Organization for Standardization, 1997.
30. Morris Information and Documentation, Open Systems Interconnection, ILLServiceDefinition, ISO 10160
31. OCLC Participating Institutions Arranged by Institution NameandOCLC Participating Institutions Arranged by OCLC Symbol (annual)-Dublin, OH: OCLC.
32. WLNInterlibrary LoanPolicies Directory, 5th ed.-Lacey, WA: WLN, 1997.
33. C.D. Lunau and H. Yu.CanadianDirectory of Resource Sharing-Ottawa: National Library of Canada, 1995.
34. Symbols andInterlibrary LoanPolicies in Canada-Ottawa: National Library ofCanada, 1997 [2/21/01].
35. C. Smale. National Guidelines for Document Delivery-Ottawa: National Library of Canada, 1994.
36. Directoryof LibraryCodes, Including Guidelines to the National Network forInterlending and Document Supply-Boston Spa, UK: British Library Document Supply Centre, 1995.
37. Margaret Barwick and Pauline Connolly.AGuide to International Centres ofInterlending and Document Delivery, 5th ed.-Boston Spa, UK: IFLA Office for UAPand International Lending, 1996.
38. Margaret Barwick and Pauline Connolly.AGuide to Centres of InternationalLending-Bath Spa: UK: IFLA Office for UAP and International Lending, 1995.
39. ShirleyK.Baker. “Introduction” in Shirley K. Baker and Mary Jackson, eds.The Future of Resource Sharing NY: The Haworth Press, Inc., 1995: 1.
40. Moid Ahmad Siddiqui. “An Interlibrary Loan Network Among Academic Libraries of Saudi Arabia,” Journal of InterlibraryLoan, Document Delivery&Information Supply 7/1 (1996): 15-30.
41. Roderic Vassie. “Notes on Document Supply in the Middle East,” Interlendingand Document Supply28/1 (2000): 15-19.
42. Jonathan Hector Chingwalu. “The Information Rich and The Information Poor:A View from the Third World” in Stephen Prowse, ed. Interlend’96:Information Rich, Information Poor:Filling the Gaps-Boston Spa, Wetherby, UK: British Library National Bibliographic Service, 1997.
43. Judith Greenaway “Interlending and Document Supply in Australia: The WayForward,”Interlending and Document Supply25/3 (1997): 103-107.
44. Teresa Malo de Molina y Martin-Montalvo and Isabel Quintana Martinez.“Quality ILL Service in the Network of CSIC Libraries: Five Years of Progress,” Journal of InterlibraryLoan, Document Delivery&Information Supply 8/1 (1997): 21-51.
45. Moid Ahmad Siddiqui. “Regional Interlibrary Loan Network of the ArabianGulf Academic Libraries,” Resource Sharing&Information Networks 11/1/2 (1996):143-157.
46. Celine Meriel. “Interlibrary Lending in France,”Interlending and DocumentSupply27/4 (1999): 166-169.
47. Margaret Sheridan and Bridget Powell. “The Unity Combined Regions Database to Facilitate Interlending in Eight Regional Library Systems in the UK and Ireland,”Interlending and Document Supply24/3 (1996): 23-26.
48. Donald E. K. Wijasuriya. “Information Resource Sharing in Asia and Oceania,”Information Development 11/3 (September, 1995): 152-160
49. Graham Cornish “Developing Document Delivery in South East Asia Now and in the Future,”Interlendingand Document Supply 24/4 (1996): 19-24.
50. Elda-Monica Guerrero. “Interlibrary Loan in Latin America: Policies and Practices,” Interlending and Document Supply 23/3 (1995): 13-17.
51. Sarah Keates. “Workshop on the Universal Availability of Publications inFrancophone West Africa,” Interlending and Document Supply 24 1 (1996): 21-23.
52. Graham Cornish and Svetlana Proskova. “Document Supply and Access inTimes of Turmoil: Recent Problems in Russia and Eastern Europe,”Interlending andDocument Supply 24(1) (1996): 5-11.
53. Claudette de Freitas. “New Technologies in Libraries and Information Centresin Latin America and the Caribbean,” Resource Sharing&Information Networks11/1/2 (1996): 125-142
54. Stephany Ferguson “Interlibrary Lending and Document Delivery in the Caribbean: The Perplexing Reality,”Interlending and Document Supply23/2 (1995): 4-9.
55. Maria T. Chavez-Hernandez. “The Establishment of a Library NetworkingModel for the Caribbean Region: A Delphi Study,” Journal of InterlibraryLoan, Document Delivery&Information Supply 7/2 (1996): 51-75.
56. Cornish Proskova. Journal of InterlibraryLoan, Document Delivery&Information Supply
57. G.P. Cornish. “Empowering Society Through the Global Flow of Information:Report from the 6th Interlending Conference, October 1999. Proetoria, South Africa.Interlending and Document Supply 28/1 (2000): 5-7.
58. Dane M. Ward. “Promoting Global Resource Sharing and Cooperation: RecentActivities of IFLA’s UAP, UBCIM, and UDT Core Programmes,” Resource Sharing&Information Networks 11/1-2: 193-201.
59. Mary E. Jackson. “The North American Interlibrary Loan and Document Delivery Project: Improving ILL/DD Services,” Interlending and Document Supply 25/1(1997): 8-10
60. Clifford Lynch. “System Architecture and Networking Issues in Implementing the North American Interlibrary Loan and Document Delivery Initiative,”Journalof LibraryAdministration 21/1/2 (1995): 145-67
61. Clifford Lynch “ARL’s NAILDD ProjectFacilitates Breakthrough on Application of International ILL Standard,”IFLA Journal23/4 (1997): 324-325.
62. Navjit Brar and Melissa Hoffmann. “IFM Eases the Burden on ILL Staff,”OCLC Newsletter(Nov/Dec. 1997): 30.
63. Pauline Connolly.“Interlending and Document Supply: A Review of Recent Literature XXXVII.”Interlending and Document Supply28/1 (2000): 40-47.
64. One of the first comprehensive monographic examinations of this and related issues is: Barbra B. Higginbotham and Sally Bowdoin. Access Versus Assets-Chicago, American Library Association, 1993.
65. Janet Flowers. “Just-in-Time in Acquisitions: Rush Ordering, InterlibraryLoan, and Document Delivery, a Report from the Acquisitions’ Administrators Discussion Group,”Library Acquisitions Practice and Theory20 (Summer, 1996):183-184.
66. Eleanor A. Gossen and Suzanne Irving. “Ownership Versus Access and LowUse Periodicals,”LibraryResources and Technical Services 39/1 (January, 1995):43-52.
67. Thomas L. Kirkpatrick and Barbara G. Preece, “Serial Cuts and InterlibraryLoan: Filling the Gaps,” Interlending and Document Supply 24/1 (1996): 5-11.
68. T. E. Chrzastowski and M.A. Anthes. “Seeking the 99% Chemistry Library: Extending the Serial Collection through the Use of Decentralized Document Delivery,”LibraryAcquisitions Practice and Theory 19/2 (1995): 141-152.
69. Janet Evans, Simon J. Bevan and John Harrington. “BIODOC: Access VersusHoldings in a University Library,” Interlending and Document Supply 24/4 (1996):5-11.
70. Maurice Line. “Access Versus Ownership: How Real an Alternative Is It?”IFLA Journal 22/1 (1996): 35-41
71. Maurice Line “Opinion Paper: Access as a Substitute for Holdings: False Ideal or Costly Reality,”Interlending and Document Supply23/2 (1995): 28-30.
72. Line (1996).Interlending and Document Supply
73. Laura Townsend Kane. “Access Versus Ownership: Do We Really Have toMake a Choice?” College and Research Libraries 58/1 (January, 1997): 59-67.
74. Bruce Kingma (with Suzanne Irving).The Economics of Access Versus Ownership: The Costs and Benefits of Access to Scholarly Articles Via Interlibrary Loanand Journal Subscriptions-Binghamton, NY: The Haworth Press, Inc., 1996.
75. Mary E. Jackson. Measuring the Performance of InterlibraryLoanOperationsin North American Research and College Libraries-Washington, DC: Association ofResearch Libraries, 1998.
76. Australian Council of Libraries and Information Services. “InterlibraryLending Costs Study, 1997” available at [3/15/01].
77. Sara Gould, ed. “Charging for Document Delivery and Interlending” papersfrom the IFLA workshop on charging, held during the 62nd IFLA general conference, August 29, 1996, Beijing-Boston Spa, IFLA, 1997.
78. Christopher Wright. “From Barter to Business: A Moral History of Charging forInterlibrary Loans,” Interlending and Document Supply 25/2 (1997): 51-56.
79. Arthur James Anderson. “ILLegitimate? Fee-Based Photocopying vs. FreeILL.”Library Journal122/1 (October, 1997): 58.
80. Murray S. Martin. “Interlibrary Loan and Document Delivery: Costs and Fees,”The BottomLine:ManagingLibraryFinances 9/4 (1996): 27-31.
81. Sheila Walters. “The Leading/ Bleeding Edge: The Role/Toll of Library StaffInvolved in Electronic Resource Sharing,” in Amy Chang and Mary E. Jackson, eds.Managing Resource Sharing in the Electronic Age-NY: AMS Press, 1996: 97-111.
82. Kathryn J. Deiss. “Sweeping Sand at Sea: The Challenge of Staffing a GrowingService,” in Amy Chang and Mary E. Jackson, eds. Managing Resource Sharing in theElectronic Age-NY: AMS Press, 1996: 77-85.
83. Nancy E. Paine and John Ward. “Changing Workloads and Productivity in Interlibrary Loan,” in Pat L. Weaver-Myers, Wilbur A. Stolt, and Yem S. Fong, eds. Interlibrary Loan/Document Delivery and User Satisfaction-Binghamton, NY: TheHaworth Press, Inc., 1996: 73-94.
84. Janice L. Kimmel. “ILL Staffing: A Survey of Michigan Academic Libraries,”RQ 35/2 (Winter, 1995): 205-216.
85. Lorin M. Hawley. “Why You Do Not Need an MLS to Work in ILL,”Journal ofInterlibrary Loan, Document Delivery&Information Supply 6/1 (1995): 89-94
86. W. C.Divens. “MLS to Excess?: Degree Requirements for ILL,” Journal ofInterlibraryLoan, Document Delivery&Information Supply 6/1 (1995): 83-88.
87. Neville D. Prendergast. “Interlibrary Loan: Its Role in Enhancing Educationand Training for Library School Students,” Journal of InterlibraryLoan, DocumentDelivery&Information Supply 5/3 (1995): 89-96.
88. Walters (1996).Journal of InterlibraryLoan, DocumentDelivery&Information Supply
89. Amy Chang. “Total Quality Management for Interlibrary Loan and DocumentDelivery,” in Amy Chang and Mary E. Jackson, eds. Managing Resource Sharing inthe Electronic Age-NY: AMS Press, 1996: 52-63.
90. Marta A. Davis and Angela Battaglia Rubin. “Service vs. Services: Customer-Centered Interlibrary Loan Service,”Journal of Interlibrary Loan, DocumentDelivery&Information Supply 7/1 (1996): 47-59.
91. Barbara G. Preece and Susan Logue. “Empowering the Patron: Redesigning Interlibrary Loan Services,” in Pat L. Weaver-Myers, Wilbur A. Stolt, and Yem S. FongInterlibraryLoan/Document Delivery, and Customer Satisfaction: Strategies for Redesigning Services-Binghamton, NY: The Haworth Press, Inc., 155-166.
92. Mary E. Jackson. “Redesigning Interlibrary Loan and Document Delivery Services,” WilsonLibraryBulletin 69/9 (May, 1995): 68-70, 119.
93. Mary E. Jackson. “The Ideal ILL Service Model,” WilsonLibraryBulletin 69/5(January, 1995): 68-69, 125.
94. Nancy Littlejohn and Barbara Wales. “Assessment Plan for Interlibrary LoanDepartments at Academic Libraries,” Journal of InterlibraryLoan, Document Delivery&Information Supply 7/2 (1996): 3-18.
95. Susan R. Jurow, Jack A. Siggins, and Nancy J. Kaplan. Benchmarking InterlibraryLoan: APilot Project-Washington, DC: Association of Research Libraries, 1995(OMS Occasional Paper #18).
96. Weaver Myers et al., eds.Benchmarking InterlibraryLoan: APilot Project
97. Yem S. Fong. “The Value of Interlibrary Loan: An Analysis of Customer Satisfaction Survey Comments,” in Pat Weaver-Myers, Wilbur Stolt, and Yem S. Fong, eds.Interlibrary Loan, Document Delivery and Customer Satisfaction-Binghamton, NY:The Haworth Press, Inc., 1996: 43-54.
98. Molly Murphy and Yang Lin. “How Much Are Customers Willing to Pay for Interlibrary Loan Services?” in Pat Weaver-Myers, Wilbur Stolt, and Yem S. Fong, eds.Interlibrary Loan Document Delivery and Customer Satisfaction-Binghamton, NY:The Haworth Press, Inc., 1996: 125-140.
99. Pat Weaver-Myers and Wilbur Stolt. “Delivery Time, Timeliness and Satisfaction: Patrons’ Perceptions About ILL Service,” in Pat Weaver-Myers, Wilbur Stolt, and Yem S. Fong, eds.Interlibrary LoanDocument Delivery and Customer Satisfaction-Binghamton, NY: The Haworth Press, Inc., 1996: 23-42.
100. Lee-Allison Levene and Wayne Pederson. “Patron Satisfaction at Any Cost?: ACase Study of Interlibrary Loan in Two U.S. Research Libraries,” in Pat Weaver-Myers, Wilbur Stolt, and Yem S. Fong, eds.Interlibrary LoanDocument Delivery andCustomer Satisfaction-Binghamton, NY: The Haworth Press, Inc., 1996: 55-71.
101. Norman Boyd. “Toward Access Services: Supply Times, Quality Control andPerformance Related Issues,” Interlending and Document Supply 25/3 (1997):118-123.
102. Linda Phillips, Nancy Dulniak and Tisa Houck. “Interlibrary Loan TurnaroundTime: Measuring the Component Parts,”Journal of Interlibrary Loan Document Delivery&Information Supply 9/3 (1999): 97-119.
103. Anna H. Perrault and Marjo Arseneau. “User Satisfaction and Interlibrary Loan:A Study at Louisiana State University,” RQ 35/1 (Fall, 1995): 90-100.
104. Eleanor Gossen and Sue Kaczor. “Variation in Interlibrary Loan Used by University at Albany Science Departments,”LibraryResources and Technical Services41/1 (1997): 17-28.
105. Sue O. Medina and Linda Thornton. “Cannot Supply: An Examination of Interlibrary Loan Requests Which Could Not Be Filled by Members of the Network of Alabama Academic Libraries,” Journal ofInterlibrary LoanDocument Delivery&Information Supply 6/4 (1996): 11-33.
106. Barbara M. Slater. “An Analysis of Unfilled DOCLINE Lending Requests,”Bulletin of the MedicalLibraryAssociation 85/4 (October, 1997): 426-428.
107. “Patron Initiated Service Systems: Field of Dreams (and Realities),” LAMASASS Preconference to ALA Annual Conference, New York, NY. July 4-10, 1996.The presentation “Focus on ILL and Document Delivery Services” by July Nye wasmost relevant.
108. “OCLC ILL Direct Request Allows User-Initiated, Library-Controlled Interlibrary Loan,”OCLC Newsletter(November/December, 1997): 36.
109. Tom Delaney. “ZAP: An Electronic Request System” in Pat Weaver-Myers, Wilbur Stolt, and Yem S. Fong, eds.Interlibrary LoanDocument Delivery and Customer Satisfaction-NY: The Haworth Press, Inc., 1996: 141-153.
110. Craighton Hippenhammer and Keith Reel. “Interlibrary Loan Web Forms andIPT,”Journal of Interlibrary Loan, Document Delivery & Information Supply7/3 (1997) : 35-59
111. J. McCloskey. “Web-Based Forms for ILL Using HTML,” Interlendingand Document Supply 7/1 (1996): 79-88
112. Susan Logue and Barbara Preece. “Interlibrary Loan on the Web: Designing ILL Services,” Technical Services Quarterly 16/1 (1998):1-3.
113. ILLiad has been described in a number of postings by Harry Kriz of VTU to theILL-L listserv, such as those posted on 3/17/97 and 6/12/1997.
114. Yem S. Fong, Penny Donaldson and Enid Teeter. “Interlibrary Loan Management Software: A Comparative Analysis of SAVEIT, AVISO, and PRS” in PatWeaver-Myers, Wilbur Stolt, and Yem S. Fong, eds.Interlibrary Loan Document Delivery and Customer Satisfaction-Binghamton, NY: The Haworth Press, Inc., 1996:95-124.
115. Mark Needleman. “The International ILL Protocol and Related Activities,” Serial Reviews 25/3 (1999): 81-85.
116. Fay Turner. “Document Ordering Standards: The ILL Protocol and Z39.50 ItemOrder,”Library HiTech 13/3 (1995): 25-38.
117. Barbara Shuh. “The Renaissance of the ILL Protocol,” Interlending and Document Supply 26/1 (1998): 25-33.
118. Mary Jackson. “76 Future of ILL Is Peer-to-Peer” [6/01/01]
119. Gregg Sapp. “A Brief History of Document Delivery in Libraries.” PresentationatDocument Delivery Now-a panel discussion at ALA Annual Conference, New Orleans, LA. June 1999.
120. Mitchell Walters.A Brief History of Document Delivery in Libraries
121. Lee Anne George. “Document Delivery in the 1990’s: An Overview,” in AmyChang and Mary E. Jackson, eds. Managing Resource Sharing in the ElectronicAge-NY: AMS Press, 1996: 25-31.
122. Suzanne M. Ward. “Document Delivery: Evaluating the Options,” Computersin Libraries (October 1997): 26-29.
123. Bill Coons and Peter McDonald. “Implications of Commercial Document Delivery,” C&RLNews 56/9 (October, 1995): 626-629.
124. Scott Nicholson. “Commercial Document Delivery Services: Short-Term Solution with Long-Term Problems,” (1/15/96) [3/16/01].
125. Randall Wayne Marcinko. “Issues in Commercial Document Delivery,” inChandra Prabha and Gay N. Dannely, eds. Resource Sharing inaChanging Environment, LibraryTrends 45/3 (Winter, 1997): 530-550.
126. Rebecca Lenzini. “Delivery of Documents and More: A View of Trends Affecting Libraries and Publishers,” in Sul Lee, ed. Access, Resource Sharing and Collection Development-Binghamton, NY: The Haworth Press, Inc., 1996: 49-70.
127. Randall Marcinko, ed. ASDIC Survey of Document Delivery Services,1996-Athens, GA: Association of Information Dissemination Centers, 1996.
128. L. Ghirardi. EUSDIC and EUROLOG Survey of Document Delivery in Europe-Luxembourg: EUSDIC, 1996.
129. Anthony Ferguson, “Document Delivery in the Electronic Age: Collecting andService Implications,” in Sul Lee, ed. Access, Resource Sharing and Collection Development-Binghamton, NY: The Haworth Press, Inc., 1996: 85-98.
130. Rosann Bazirjian. “A Charmed Brew: Document Delivery and Collection Development in the Fast Lane,” in Katina Strauch et al., eds. Practical Issues in CollectionDevelopment and Collection Access-Binghamton, NY: The Haworth Press, Inc.,1995.
131. Marifran Bustion. “Acquisitions’ Role in Document Delivery Fulfillment,” inRosann Bazirjian, ed. New Automation Technology for Acquisitions and CollectionDevelopment Binghamton, NY: The Haworth Press, Inc., 1995: 141-152.
132. Mary Hollerich. “Ordering, Delivery, and Turnaround: How Do DocumentSuppliers Maintain Their Markets,” in Amy Chang and Mary E. Jackson, eds. Managing Resource Sharing in the Electronic Age-NY: AMS Press, 1996: 32-41.
133. Curtis L. Kendrick. “The Competitive Advantage of Librarians: Core Competencies for Document Delivery,” in Amy Chang and Mary E. Jackson, eds.ManagingResource Sharing in the Electronic Age-NY: AMS Press, 1996: 1-12.
134. Jane P. Kleiner and Charles Hamaker. “Libraries 2000: Transforming LibrariesUsing Document Delivery, Needs Assessment, and Networked Resources,”Collegeand Research Libraries 58/4 (July, 1997): 355-374.
135. George R. Jaramillo and Joan G. Lamborn. “Document Delivery in Times ofShrinking Budgets,” Resource Sharing&Information Networks 11/1/2 (1996): 5-15.
136. David F. Kohl. “Revealing UnCover,” Online 19/3 (1995): 221-228.
137. Janet Hughes. “Can Document Delivery Compensate for Reduced Serials Holdings?: A Life Sciences Library Perspective,” College and Research Libraries (September, 1997): 421-431.
138. Sheila Broadmeadow. “Outsourcing Document Supply-The BT Experience,”Interlending and Document Supply 25/3 (1997): 108-112.
139. Alice Duhon Mancini. “Evaluating Commercial Document Suppliers,”Collegeand Research Libraries 57/2 (March, 1996): 123-131.
140. Robert J. Sekerak “A Trial of Three Commercial Document Delivery Suppliers with Strong Holdings in Biomedicine,”Medical Reference Services Quarterly162/2 (1997): 27-36.
141. Jennifer Holt and Karen A. Schmidt. “CARL UnCover2 or Faxon Finder?: AComparison of Articles and Journals …”LibraryResources and Technical Services39/3 (July, 1995): 221-228.
142. Chandra Prabha and Elizabeth Marsh. “Commercial Document Suppliers: HowMany of the ILL/DD Periodical Requests Can They Fulfill?” in Chandra Prabha andGay N. Dannely, eds. “Resource Sharing in a Changing EnvironmentLibraryTrends45/3 (Winter, 1997): 551-568.
143. Debbie Orr and Cathy Dennis. “Unmediated Document Delivery and AcademicStaff at Central Queensland University,” Interlending and Document Supply 24/4(1996): 25-31.
144. Minna Sellers and Joan Beam. “Subsidizing Unmediated Document Delivery:Current Models and a Case Study,” Journal of Academic Librarianship 21/6 (November, 1995): 450-466.
145. Kleiner Hamaker.Journal of Academic Librarianship
146. Sheila Walters. “The Direct Doc Pilot Project at Arizona State,”Computers inLibraries 15/9 (October, 1995): 22-26
147. Sheila Walters. “End-User Document DeliveryServices: To Mediate or Notto Mediate,” Colorado Libraries 22 (Fall, 1996): 11-130.
148. The FIDDO project Web site is at .[6/1/01].
149. “Guidelines for Extended Campus Library Services,” College and ResearchLibraries News 58/4 (April, 1990): 353-355.
150. Ann Wolpert. “Services to Remote Users: Marketing the Library’s Role,”Library Trends47/1 (Summer, 1998): 21-41.
151. Laura Gaseway. “Guidelines for Distance Learning and Interlibrary Loan:Doomed and More Doomed,”Journal of the American Society for Information Science 50/14 (December, 1995): 1337-1341.
152. Mounir Khalil. “Fax on Demand Services: Timely and Cost Effective for Document Delivery,” Resource Sharing&Information Networks 11/1/2 (1996): 47-58.
153. Sonia Landes. “The Ariel Document Delivery System: A Cost-Effective Alternative to Fax,” Journal of InterlibraryLoanDocument Delivery&Information Supply7/3 (1997): 61-72.
154. “RLG and CPS Collaborate on Intersystem ILL and Document Delivery Support,”Online Libraries and Microcomputers(November, 1997): 7-8.
155. “CISTI, Ariel Delivery,” [3/15/01].
156. Terry Sayler and Clare MacKeigan. “Pioneering Document Delivery,”The SerialsLibrarian31/1/2 (1997): 347-351.
157. Cassandra Allen. “Relais: An Interlibrary Loan Solution at the National Libraryof Medicine,” [6/1/01].
158. Eric Schnell. “Freeing Ariel: TheProspero Electronic Document Delivery Project,” Journal ofInterlibrary LoanDocument Delivery&Information Supply 10/2(1995): 89-100.
159. Jane Smith and Thomas Delaney. “Marcel: A MIME Prototype Study in Electronic Information Delivery,” Interlending and Document Supply 24/1 (1996): 24-27.
160. The JEDDS program Web site is at . [3/15/01]
161. Joseph Combs. “ProQuest Direct: Remote Research and Electronic DocumentDelivery from UMI,”Library Software Review16 (March, 1997): 50-63.
162. For a useful directory of document delivery vendors’ Web sites, see NeilJacobs, Jenny Chambers and Anne Morris. “Document Delivery Websites,”Interlending and Document Supply 27/2 (1999): 65-70.
163. Bart Harloe, ed. Guide to Cooperative Collection Development (CollectionManagement and Development Guidelines, number 6)-Chicago: American LibraryAssociation, 1994.
164. Mary Huston-Somerville and Catherine C. Wilt. Networks and Resource Sharingin the 21st Century: Re-Engineering the Information Landscape-Binghamton, NY: TheHaworth Press, Inc, 1995.
165. Chang Jackson.Networks and Resource Sharingin the 21st Century: Re-Engineering the Information Landscape
166. Baker Jackson.Networks and Resource Sharingin the 21st Century: Re-Engineering the Information Landscape
167. Prabha Dannely.Networks and Resource Sharingin the 21st Century: Re-Engineering the Information Landscape
168. Frederick Lynden. “Will Electronic Information Finally Result in Real Resource Sharing?” in Rachel Miller. “Emerging Patterns of Collection Development inan Expanding Resource Sharing, Electronic Information, and Network Environment:Report of a Conference,”LibraryAcquisitions: Practice and Theory 21/2 (1997):211-219.
169. Rebecca Lenzini. “New Partners for Collection Development,” in RachelMiller, “Emerging Patterns of Collection Development in an Expanding ResourceSharing, Electronic Information, and Network Environment: Report of a Conference,”LibraryAcquisitions: Practice and Theory 21/2 (1997): 211-219.
170. Czeslaw Jan Grycz. “Resource Sharing in the Systemic Context of ScholarlyCommunication,”LibraryTrends 45/3 (Winter, 1997): 499-517.
171. Richard J. Wood. “The Axioms, Barriers, and Components of Cooperative Collection Development,” in G.E. Gorman and Ruth H. Miller, eds. Collection Management for the 21st Century: A Handbook for Librarians-Westport, CT: GreenwoodPress, 1997:221-248.
172. Maurice B. Line. “Co-Operation: The Triumph of Hope Over Experience?”Interlending and Document Supply25/2: 64-72.
173. Donald B. Simpson. “Electronic Resources: A New Set of Questions for Resource Sharing,” in Shirley Baker and Mary E. Jackson, eds.The Future of ResourceSharing-Binghamton, NY: The Haworth Press, Inc., 1996: 57-64.
174. Czeslaw Jan Grycz (1997).The Future of ResourceSharing
175. Edward Shreeves. “Is There a Future for Cooperative Collection Developmentin the Digital Age,”LibraryTrends 45/3 (1997): 373-390.
176. Sara Gould. “From Cards to Clumps: A Look at Developments in the World ofUnion Catalogs,” Interlending and Document Supply 27/3 (1999): 116-121. The catalog itself is at [2/15/01].
177. Ann C. Shaffner, guest editor. “Perspectives on the Future of Union Listing,”Serials Review 19/3 (1993): 71-78 (with contributions from Betty Landesman, Noe-lene P. Martin, Jay Schafer, Patricia Erwin, and Bessie K. Hahn).
178. Clifford A. Lynch. “Building the Infrastructure of Resource Sharing: UnionCatalogs, Distributed Search, and Cross-Database Linking,”Library Trends45/3(Winter, 1997): 448-461.
179. Kirk Doran. “Unified Disparity: Theory and Practice of Union Lists,”Computers in Libraries 16 (January, 1996): 39-42.
180. Myrtle Myers. “Union Listing on OCLC: Past, Present, and Future,” Serials Review 22/2 (Summer, 1996): 45-51
181. Kate Nevins. “On Ongoing Revolution: ResourceSharing and OCLC,” Journalof LibraryAdministration 25/2-3 (1998): 65-71.
182. Glyn T. Evans. “The Future of the Bibliographic Utility,” Resource Sharing&Information Networks 10/1-2 (1995): 117-129.
183. Sheila Burvil and Elizabeth Katz. “The Union List of Scientific Serials-Is ItStill Worth the Effort?” Feliciter 41 (June, 1995): 32-35
184. Patricia M. Wallace “SerialsHoldings Statements: A Necessity or a Nuisance,” Technical Services Quarterly 14/3(1997): 11-24.
185. “State of the State Reports: Statewide Library Automation, Connectivity, andResource Access Initiatives,”LibraryHi Tech 14/2-3 (1996).
186. William Gray Potter. “Recent Trends in Statewide Academic Library Consortia,”LibraryTrends 45/3 (Winter, 1997): 416-434.
187. David F. Kohl. “Resource Sharing in a Changing Ohio Environment,”LibraryTrends 45/3 (Winter, 1997): 435-447
188. Phyllis O’Connor, Susan Wehmeyer, and SusanWeldon. “The Future Using an Integrated Approach: The OhioLINK Experience,” inShirley K. Baker and Mary Jackson, eds. The Future of Resource Sharing-Binghamton, NY: The Haworth Press, Inc., 1995: 109-120.
189. Scott Van Dam, Jennifer Block, and Richard N. Pettitt, Jr. “The Impact ofOhioLINK on Traditional Interlibrary Loan,”Journal of Interlibrary Loan DocumentDelivery&Information Supply 8/1 (1997): 1-19.
190. Bonnie MacEwan and Mira Geffner. “The CIC Electronic Journals CollectionProject,” The SerialsLibrarian3/1-2 191-203.
191. “The CIC Electronic Journals Collection,” at [6/1/01].
192. Mary E. Jackson. “The Future of Resource Sharing: The Role of the Associationof Research Libraries,” in Shirley K. Baker and Mary E. Jackson, eds.The Future ofResource Sharing-Binghamton, NY: The Haworth Press, Inc., 1995: 193-201.
193. Jutta Reed-Scott. “Future of Resource Sharing in Research Libraries,” in Shirley K. Baker and Mary E. Jackson, eds. The Future of Resource Sharing-Binghamton, NY: The Haworth Press, Inc., 1995: 67-75.
194. Laura N. Gasaway. “Libraries, Educational Institutions, and Copyright Proprietors: The First Collision on the Information Highway,” Journal of AcademicLibrarianship 22 (September, 1996): 337-344.
195. Lawrence Guthrie. “Interlibrary Loan and Copyright: Growing from Canada toCalifornia,” Information Outlook 2/6 (June 1998): 41-2.
196. A resource of readings on and analysis of the NII and its significance to librariesand educators was compiled by ARL and published as Copyright and the NII: Resources for the Library and Education Community-Washington, DC: Association ofResearch Libraries, May, 1996. It contains the text of proposed legislation, with commentaries and testimonies. Available online at [6/1/01].
197. Intellectual Property and the National Information Infrastructure: The Report of theWorking Group on Intellectual Property Rights1995. . [6/1/01]
198. Gasaway (September, 1996). The Report of theWorking Group on Intellectual Property Rights
199. Laura N. Gasaway. “The White Paper, Fair Use, Libraries and Educational Institutions,” The SerialsLibrarian31/1-2 (1997): 211-220
200. Laura N. Gasaway. “Copyright and Interlibrary Loan: The Uneasy Case for the Digital Library”ColoradoLibraries (Fall, 1996): 14-17.
201. Gasaway (1997).ColoradoLibraries
202. Gasaway (September, 1997).ColoradoLibraries
203. Richard B. Schockmel. “The Premise of Copyright, Assaults on Fair Use, andRoyalty Use Fees,” Journal of Academic Librarianship 22 (January, 1996): 15-25.
204. Sarah K. Wiant. “Conference on Fair Use Generates Understanding, But LittleResults” Information Outlook (November, 1997): 28-30
205. Bruce Lehman. “Conferenceon Fair Use: Final Report.” [6/1/01].
206. The Digital Millennium Copyright Act. [6/1/01].
207. Schockmel (January, 1996).
208. Pamela Pavliscak. “Trends in Copyright Practices of Scholarly Electronic Journals,” Serials Review 22/3 (Fall, 1996): 39-47.
209. Glen M. Secor. “Fair Use in a Pay-per-Use World,”LibraryAcquisitions:Practice &Theory 21/1 (1997): 53-59.
210. Mary Case. “Principles for Emerging Systems of Scholarly Publishing,”ARL(June, 2000): 1-4.
211. Carol A. Risher. “Libraries, Copyright and the Electronic Environment,” TheElectronicLibrary14/5 (October, 1996): 449-452.
212. Carol A. Risher. “The Great Copyright Debate: Electronic Publishing Is NotPrint Publishing-Vive la Difference,” The SerialsLibrarian31/1-2, (1997): 205-210.
213. Ann Okerson. “Copyright or Contract?”LibraryJournal 122/14 (September 1,1997): 136-139.
214. Trisha L. Davis. “License Agreements in Lieu of Copyright: Are We SigningAway Our Rights?”LibraryAcquisitions: Practice and Theory 21/1 (1997): 19-27.
215. Ann Okerson. “What Academic Libraries Need in Electronic Content Licenses:Presentation to the STM Library Relations Committee, STM Annual Meeting, October 1,1996,” Serials Review 22/4 (Winter, 1996): 65-69.
216. Nancy L. Buchanan. “Navigating the Electronic River: Electronic Product Licensing Contracts,” The SerialsLibrarian30/3-4 (1997): 171-190.
217. Liz Chapman. “Developing Site Licensing with Particular Reference to the National United Kingdom Initiative,” Advances in Librarianship 20 (1996): 123-149.
218. AFFECT Web site: [6/1/01]
219. Nancy J. Chaffin. “Examining Copyright Fees for Article Delivery,” The SerialsLibrarian31/3 (1997): 67-8.
220. James S. Heller. “The Impact of Recent Litigation on Interlibrary Loan andDocument Delivery,”Law LibraryJournal 88/2 (1996): 158-177.
221. Ann E. Prentice. “Copyright, WIPO and User Interests: Achieving BalanceAmong the Shareholders,”Journal of Academic Librarianship23 (July, 1997):309-312.
222. Jane E. Kirtley, Rebecca Daugherty, and Leslie Ann Reis. “World IntellectualProperty Organization: Comments on the Basic Proposal for the Substantive Provisions of the Treaty on Intellectual Property in Respect of Databases,”Journal of Academic Librarianship 23/2 (March, 1997): 134-139.
223. IFLA Journal, 23/4 (1997).
224. Graham P. Cornish, “Special Issue on Copyright,” IFLA Journal 23/4 (1997):249-304.
225. Sandy Norman. “Copyright and Fair Use in the Electronic Information Age,”IFLA Journal 23/4 (1997): 295-298.
226. Janis H. Bruwelheide (1995). IFLA Journal
227. Hoffman IFLA Journal
228. Laura N. Gasaway and Sarah K. Wiant (1994). IFLA Journal
229. Arlene Bielefield and Lawrence Cheeseman. Technology and CopyrightLaw:AGuidebook for theLibrary, Research, and Teaching Professions-New York: NealSchuman Publishers, Inc., 1997.
230. Mary Brandt Jensen. Does Your Project HaveaCopyright Problem?ADecision-Making Guide for Librarians-Jefferson, NC: McFarland & Company, Inc, 1996.
231. Michael Matthews and Patricia Brennan, eds. Copyright, Public Policy, and theScholarly Community-Washington, DC: Association of Research Libraries, 1995.
232. Laura N. Gasaway, ed. Growing Pains: Adapting Copyright for Libraries, Education, and Society-Littleton, CO: Fred B. Rothman & Co., 1997.
233. Wanda K. Johnston and Derrie B. Roark.ACopyright Sampler-Chicago:American Library Association, 1996.