Text Message Reminders Reduce Outpatient Radiology No-Shows But Do Not Improve Arrival Punctuality

Journal of the American College of Radiology

Volumn 14, Issue 8, 2017, Pages 1049-1054

  Liu, Chang ^a   Harvey, H Benjamin ^a,b   Jaworsky, Cristina ^a,b   Shore, M T ^b   Guerrier, Claude E ^a,b   Pianykh, Oleg ^a,b  

^a HARVARD MEDICAL SCHOOL   (United States)

^b MASSACHUSETTS GENERAL HOSPITAL   (United States)

Author keywords

clinical trial; missed appointment; MRI; no show; operations; patient centered; quality improvement; Radiology; text message

Indexed keywords

CHI SQUARE TEST; CLINICAL TRIAL; CONFIDENCE INTERVAL; CONTROLLED STUDY; FEMALE; HUMAN; MAJOR CLINICAL STUDY; MALE; NUCLEAR MAGNETIC RESONANCE IMAGING; ODDS RATIO; OUTPATIENT; RADIOLOGY; TEXT MESSAGING; TOTAL QUALITY MANAGEMENT; TRANSCRIPTION REGULATION; HOSPITAL MANAGEMENT; PATIENT ATTENDANCE; RADIOLOGIST; REMINDER SYSTEM; TIME FACTOR;

APPOINTMENTS AND SCHEDULES; HUMANS; NO-SHOW PATIENTS; OUTPATIENTS; RADIOLOGISTS; REMINDER SYSTEMS; TEXT MESSAGING; TIME FACTORS;

EID: 85020130430     PISSN: 15461440     EISSN: 1558349X     Source Type: Journal    
DOI: 10.1016/j.jacr.2017.04.016     Document Type: Article

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