Digitally enabled service transformation in UK public sector: A case analysis of universal credit

International Journal of Information Management

Volumn 37, Issue 4, 2017, Pages 350-356

  Omar, Amizan ^a   Weerakkody, Vishanth ^b   Sivarajah, Uthayasankar ^a  

^a BRUNEL UNIVERSITY   (United Kingdom)

^b BRADFORD UNIVERSITY SCHOOL OF MANAGEMENT   (United Kingdom)

Author keywords

Digitally enabled transformation; Institutional theory; Public sector case; Structuration theory

Indexed keywords

COMPUTER NETWORKS; INFORMATION MANAGEMENT;

CONCEPTUAL APPROACHES; DIGITALLY ENABLED TRANSFORMATION; INSTITUTIONAL STRUCTURE; INSTITUTIONAL THEORY; PUBLIC SECTOR; SERVICE TRANSFORMATION; STRUCTURATION THEORY; TRANSFORMATION PROCESS;

MANAGERS;

EID: 85018526593     PISSN: 02684012     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijinfomgt.2017.04.001     Document Type: Article

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