Bridging sustainable business model innovation and user-driven innovation: A process for sustainable value proposition design

Journal of Cleaner Production

Volumn 147, Issue , 2017, Pages 175-186

  Baldassarre, B ^a   Calabretta, G ^a   Bocken, N M P ^a   Jaskiewicz, T ^a  

^a DELFT UNIVERSITY OF TECHNOLOGY   (Netherlands)

Author keywords

Business design; Lean startup; Service design; Sustainable business model innovation; User centred design; Value proposition

Indexed keywords

CLIMATE CHANGE; DATA VISUALIZATION; DESIGN; INNOVATION; ITERATIVE METHODS; PRODUCT DESIGN; SALES; USER CENTERED DESIGN;

BUSINESS DESIGN; INNOVATIVE TECHNOLOGY; METHODOLOGICAL FRAMEWORKS; MULTIPLE STAKEHOLDERS; SERVICE DESIGN; SUSTAINABLE BUSINESS; USER-DRIVEN INNOVATION; VALUE PROPOSITION;

SUSTAINABLE DEVELOPMENT;

EID: 85013678651     PISSN: 09596526     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jclepro.2017.01.081     Document Type: Article

References (70)

1. Allee, V., Reconfiguring the value network. J. Bus. strategy 21:4 (2000), 36–39.
2. Baldwin, C., von Hippel, E., Modeling a paradigm shift: from producer innovation to user and open collaborative innovation. Organ. Sci. 22:6 (2011), 1399–1417.
3. Barbu, A.D., Griffiths, N., Morton, G., Achieving Energy Efficiency through Behaviour Change: what Does it Take?. 2013, European Environment Agency Retrieved June 8, 2015, from http://www.eea.europa.eu/publications/achieving-energy-efficiency-through-behaviour.
4. Berkhout, P.H., Muskens, J.C., Velthuijsen, J.W., Defining the rebound effect. Energy Policy 28:6 (2000), 425–432.
5. Berns, M., Townend, A., Khayat, Z., Balagopal, B., Reeves, M., Hopkins, M.S., Kruschwitz, N., e business of sustainability: what it means to managers now. MIT Sloan Manag. Rev. 51:1 (2009), 20–26.
6. Bertoldi, P., Hirl, B., Labanca, N., Energy Efficiency Status Report 2012., 2012, European Commission JRC, Scientific and Policy Reports, 136. Retrieved June 8, 2015, from http://setis.ec.europa.eu/sites/default/files/reports/energy-efficiency-status-report-2012.pdf.
7. Bin, S., Greening Work Styles: an Analysis of Energy Behavior Programs. 2012, American Council for an Energy Efficient Economy, Washington, DC.
8. Blank, S., The Four Steps to the Epiphany. 2013, K&S Ranch.
9. Bocken, N., Short, S., Rana, P., Evans, S., A value mapping tool for sustainable business modelling. Corp. Gov. 13:5 (2013), 482–497.
10. Bocken, N.M.P., Short, S.W., Rana, P., Evans, S., A literature and practice review to develop sustainable business model archetypes. J. Clean. Prod. 65 (2014), 42–56.
11. Bocken, N.M.P., Rana, P., Short, S.W., Value mapping for sustainable business thinking. J. Ind. Prod. Eng., 2015, 1–15.
12. Boons, F., Montalvo, C., Quist, J., Wagner, M., Sustainable innovation, business models and economic performance: an overview. J. Clean. Prod. 45 (2013), 1–8.
13. Brown, T., Katz, B., Change by design. J. Prod. Innov. Manag. 28:3 (2011), 381–383.
14. Brundtland, G.H., Our common future—call for action. Environ. Conserv. 14:04 (1987), 291–294.
15. Calabretta, G., Gemser, G., Integrating Design into the Fuzzy Front End of the Innovation Process. 2015, 105–124 Design Thinking: New Product Development Essentials from the PDMA.
16. CECP, Giving in Numbers: 2014 Edition. 2014 Retrieved June 8, 2015, from http://cecp.co/measurement/benchmarking-reports/giving-in-numbers.html.
17. Charmaz, K., Belgrave, L., Qualitative Interviewing and Grounded Theory Analysis. The SAGE Handbook of Interview Research: the Complexity of the Craft, vol. 2, 2002, 2002.
18. Chesbrough, H., Business model innovation: it's not just about technology anymore. Strategy & Leadersh. 35:6 (2007), 12–17.
19. Daae, J., Boks, C., A classification of user research methods for design for sustainable behaviour. J. Clean. Prod. 106 (2015), 680–689.
20. Darby, S., The Effectiveness of Feedback on Energy Consumption. A Review for DEFRA of the Literature on Metering. 2006 Billing and direct Displays,486, 2006.
21. Donaldson, T., Preston, L.E., The stakeholder theory of the corporation: concepts, evidence, and implications. Acad. Manag. Rev. 20:1 (1995), 65–91.
22. Dorst, K., The core of ‘design thinking’ and its application. Des. Stud. 32:6 (2011), 521–532.
23. Dunleavy, D., Data visualization and infographics. Vis. Commun. Q., 22(1), 2015 68–68.
24. Ehrenfeld, J., Understanding of complexity expands the reach of industrial ecology. J. Ind. Ecol., 13(2), 2009, 165.
25. Eisenhardt, K.M., Building theories from case study research. Acad. Manag. Rev. 14:4 (1989), 532–550.
26. Fontana, A., Frey, J.H., The interview: from structured questions to negotiated text. Handb. Qual. Res. 2:6 (2000), 645–672.
27. Geissdoerfer, M., Bocken, N.M., Hultink, E.J., Design thinking to enhance the sustainable business modelling process—a workshop based on a value mapping process. J. Clean. Prod. 135 (2016), 1218–1232.
28. Giesen, E., Berman, S.J., Bell, R., Blitz, A., Three ways to successfully innovate your business model. Strategy & Leadersh. 35:6 (2007), 27–33.
29. Heck, S., Tai, H., Sizing the Potential of Behavioral Energy-efficiency Initiatives in the US Residential Market. 2013, McKinsey & Company.
30. Heiskanen, E., Johnson, M., Vadovics, E., Learning about and involving users in energy saving on the local level. J. Clean. Prod. 48 (2013), 241–249.
31. Hens, H., Parijs, W., Deurinck, M., Energy consumption for heating and rebound effects. Energy Build. 42:1 (2010), 105–110.
32. Holdren, J.P., Energy in Transition. 1990, Scientific American, 157–163.
33. Holmberg, D.R., Roth, K.W., Advanced Sensors and Controls for Building Applications: Market Assessment and Potential R & D Pathways. 2005, Pacific Northwest National Laboratory, Washington, DC, USA Retrieved June 8, 2015, from http://apps1.eere.energy.gov/buildings/publications/pdfs/corporate/pnnl-15149_market_assessment.pdf.
34. IPCC, Climate Change 2014 Synthesis Report. Summary for Policy Makers., 2014 Available at: https://www.ipcc.ch/pdf/assessment-report/ar5/syr/AR5_SYR_FINAL_SPM.pdf (accessed May 2016).
35. Jaskiewicz, T., Keyson, D.V., Co-designing with office workers to reduce energy consumption and improve comfort. Behavior, Energy and Climate Change (BECC) Conference Proceedings, 2015 http://escholarship.org/uc/bie_becc_2015.
36. Joyce, A., Paquin, R., Pigneur, Y., The triple layered business model canvas: a tool to design more sustainable business models. Proceedings of the ARTEM Organizational Creativity International Conference, Nancy, France, 2015, March, 26–27.
37. Karpen, O., Gemser, G., Calabretta, G., A multilevel consideration of service design conditions: towards a portfolio of organisational capabilities, interactive practices and individual abilities. J. Serv. Theory Pract., 2017 (forthcoming).
38. Keskin, D., Diehl, J.C., Molenaar, N., Innovation process of new ventures driven by sustainability. J. Clean. Prod. 45 (2013), 50–60.
39. Keskin, D., Product Innovation in Sustainability-oriented New Ventures: a Process Perspective. Doctoral dissertation, 2015, Delft University of Technology, TU Delft.
40. Knol, E., De Vries, P.W., EnerCities—a serious game to stimulate sustainability and energy conservation: preliminary results. eLearning Pap., 25, 2011.
41. Liedtka, J., Ogilvie, T., Helping business managers discover their appetite for design thinking. Des. Manag. Rev. 23:1 (2012), 6–13.
42. Loorbach, D., Wijsman, K., Business transition management: exploring a new role for business in sustainability transitions. J. Clean. Prod. 45 (2013), 20–28.
43. Lopes, M.A.R., Antunes, C.H., Martins, N., Energy behaviours as promoters of energy efficiency: a 21st century review. Renew. Sustain. Energy Rev. 16:6 (2012), 4095–4104.
44. Miles, M.B., Huberman, A.M., Qualitative Data Analysis: an Expanded Sourcebook. 1994, Sage.
45. Mitchell, D.W., Bruckner Coles, C., Business model innovation breakthrough moves. J. Bus. Strategy 25:1 (2004), 16–26.
46. Nguyen, T.A., Aiello, M., Energy intelligent buildings based on user activity: a survey. Energy Build. 56 (2013), 244–257.
47. Osterwalder, A., Pigneur, Y., Bernarda, G., Smith, A., Value Proposition Design: How to Create Products and Services Customers Want. 2015, John Wiley & Sons.
48. Ozanne, J.L., Saatcioglu, B., Participatory action research. J. Consumer Res. 35:3 (2008), 423–439.
49. Patton, M.Q., Qualitative interviewing. Qual. Res. Eval. Methods 3 (2002), 344–347.
50. Porter, M.E., Kramer, M.R., Creating shared value. Harv. Bus. Rev. 89:1/2 (2011), 62–77.
51. Prindle, W.R., From Shop Floor to Top Floor: Best Business Practices in Energy Efficiency. 2010, Pew Center on Global Climate Change.
52. Richardson, J., The business model: an integrative framework for strategy execution. Strateg. Change 17:5–6 (2008), 133–144.
53. Ries, E., The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses. 2011, Random House LLC.
54. Royal Society, People and the Planet by Royal Society. 2012 April 2012. Available at: https://royalsociety.org/topics-policy/projects/people-planet/ (Accessed 23 June 2016).
55. Sanders, E.B.N., Stappers, P.J., Convivial Toolbox. 2012.
56. Santamaria, L., Escobar-Tello, C., Ross, T., Switch the channel: using cultural codes for designing and positioning sustainable products and services for mainstream audiences. J. Clean. Prod. 123 (2016), 16–27.
57. Schaltegger, S., Hansen, E.G., Lüdeke-Freund, F., Business models for sustainability origins, present research, and future avenues. Organ. Environ. 29:1 (2015), 3–10.
58. Schneider, J., Stickdorn, M., This Is Service Design Thinking: Basics, Tools, Cases. 2011, Wiley.
59. Siero, F.W., Bakker, A.B., Dekker, G.B., Van Den Burg, M.T., Changing organizational energy consumption behaviour through comparative feedback. J. Environ. Psychol. 16:3 (1996), 235–246.
60. Stappers, P.J., Doing design as a part of doing research. Des. Res., 2007, 81–91 now.
61. Stubbs, W., Cocklin, C., Conceptualizing a “sustainability business model”. Organ. Environ. 21:2 (2008), 103–127.
62. Sullivan, M.J., Behavioral Assumptions Underlying Energy Efficiency Programs for Businesses. 2009, California Institute for Energy and Environment (CICE) Retrieved June 8, 2015, from http://uc-ciee.org/downloads/ba_ee_prog_bus_wp.pdf.
63. Teece, D.J., Business models, business strategy and innovation. Long. Range Plan. 43:2 (2010), 172–194.
64. Tyl, B., Vallet, F., Bocken, N.M., Real, M., The integration of a stakeholder perspective into the front end of eco-innovation: a practical approach. J. Clean. Prod. 108 (2015), 543–557.
65. Tukker, A., Emmert, S., Charter, M., Vezzoli, C., Sto, E., Andersen, M.M., et al. Fostering change to sustainable consumption and production: an evidence based view. J. Clean. Prod. 16:11 (2008), 1218–1225.
66. Upward, A., Jones, P., An ontology for strongly sustainable business models. Defining an enterprise framework compatible with natural and social science. Organ. Environ. 29:1 (2016), 97–123.
67. US Energy Information Administration, Annual Energy Outlook 2014 with Projections to 2040. 2014 Retrieved June 8, 2015, from http://www.eia.gov/forecasts/aeo/.
68. Womack, J., Lean Thinking: Banish Waste and Create Wealth in Your Corporation. second ed., 2003, Free Press, New York.
69. Zimmerman, J., Forlizzi, J., The role of design artifacts in design theory construction. Artifact 2:1 (2008), 41–45.
70. Zimmerman, J., Stolterman, E., Forlizzi, J., An analysis and critique of Research through Design: towards a formalization of a research approach. Proceedings of the 8th ACM Conference on Designing Interactive Systems, 2010, August, ACM, 310–319.