Using web surveys to reach community college students: An analysis of response rates and response bias

Community College Journal of Research and Practice

Volumn 32, Issue 9, 2008, Pages 712-729

  Sax, Linda J ^a   Gilmartin, Shannon K ^b   Lee, Jenny J ^c   Hagedorn, Linda Serra ^d  

^a UNIVERSITY OF CALIFORNIA   (United States)

^b SKG Analysis   (United States)

^c UNIVERSITY OF ARIZONA   (United States)

^d IOWA STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85011468724     PISSN: 10668926     EISSN: 15210413     Source Type: Journal    
DOI: 10.1080/10668920802000423     Document Type: Article

References (12)

1. Carini, R. M., Hayek, J. C., Kuh, G. D., Kennedy, J. M., & Ouimet, J. A. (2003). College student responses to web and paper surveys: Does mode matter? Research in Higher Education, 44, 1-19.
2. Dey, E. L. (1997). Working with low survey response rates: The efficacy of weighting adjustments. Research in Higher Education, 38(2), 215-227.
3. Goree, C. T. & Marszalek, J. F. (1995). Electronic surveys: Ethical issues for researchers. College Student Affairs Journal, 15(1), 75-79.
4. Ebo, B. (Ed.). (1998). Cyberghetto or cybertopia: Race, class, and gender on the internet. Westport, CT: Praeger.
5. Hamilton, J. C. (1999, December 30). The ethics of conducting social-science research on the internet. The Chronicle of Higher Education, p. B6.
6. Lepkowski, J. M. & Couper, M. P. (2002). Nonresponse in the second wave of longitudinal household surveys. In R. M. Groves, D. A. Dillman, J. L. Eltinge, & R. J. A. Little (Eds.), Survey nonresponse (pp. 259-272). New York: Jon Wiley & Sons.
7. Matz, C. M. (1999). Administration of web versus paper surveys: Mode effects and response rates. Masters Research Paper. University of North Carolina, Chapel Hill. (ERIC Document Reproduction Service No. ED439694)
8. Sax, L. J., Ceja, M., & Teranishi, R. T. (2001). Technological preparedness among entering freshmen: The role of race, class, and gender. Journal of Educational Computing Research, 24(4), 1-21.
9. Sax, L. J., Gilmartin, S. K., & Bryant, A. N. (2003). Assessing response rates and nonresponse bias in web and paper surveys. Research in Higher Education, 44, 409-432.
10. Smith, C. B. (1997). Casting the net: Surveying an Internet population. Journal of Computer Mediated Communications, 3(1), 77-84.
11. Umbach, P. (2004). Web surveys: Best practices. New Directions for Institutional Research, 121: 23-38.
12. Underwood, D., Kim, H., & Matier, M. (May 2000). To mail or to web: Comparisons of survey response rates and respondent characteristics. Paper presented at the Annual Forum of the Association for Institutional Research. Cincinnati, OH. (ERIC Reproduction Service No. ED446513)