Customers’ views of the results of managing quality through ISO 9002 and Investors in People in leisure services

Managing Leisure

Volumn 6, Issue 1, 2001, Pages 15-34

  Lentell, Robert ^a  

^a LONDON METROPOLITAN UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85009548535     PISSN: 13606719     EISSN: 1466450X     Source Type: Journal    
DOI: 10.1080/13606710010026340     Document Type: Article

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