메뉴 건너뛰기




Volumn 16, Issue 3, 2017, Pages 233-241

Assuring me that it is as ‘Good as New’ just makes me think about how someone else used it. Examining consumer reaction toward marketer-provided information about secondhand goods

Author keywords

[No Author keywords available]

Indexed keywords


EID: 85006979975     PISSN: 14720817     EISSN: 14791838     Source Type: Journal    
DOI: 10.1002/cb.1631     Document Type: Article
Times cited : (22)

References (47)
  • 1
    • 33646399770 scopus 로고    scopus 로고
    • Consumer contamination: how consumers react to products touched by others
    • Argo J, Dahl DW, Morales AC. 2006. Consumer contamination: how consumers react to products touched by others. Journal of Marketing 70(2): 81–94.
    • (2006) Journal of Marketing , vol.70 , Issue.2 , pp. 81-94
    • Argo, J.1    Dahl, D.W.2    Morales, A.C.3
  • 2
    • 0034341532 scopus 로고    scopus 로고
    • Consumer response to negative publicity: the moderating role of commitment
    • Ahluwalia R, Burnkrant RE, Unnava HR. 2000. Consumer response to negative publicity: the moderating role of commitment. Journal of Marketing Research 37(2): 203–214.
    • (2000) Journal of Marketing Research , vol.37 , Issue.2 , pp. 203-214
    • Ahluwalia, R.1    Burnkrant, R.E.2    Unnava, H.R.3
  • 3
    • 0034345997 scopus 로고    scopus 로고
    • The effects of extensions on the family brand name: an accessibility–diagnosticity perspective
    • Ahluwalia R, Gürhan-Canli Z. 2000. The effects of extensions on the family brand name: an accessibility–diagnosticity perspective. Journal of Consumer Research 27(3): 371–381.
    • (2000) Journal of Consumer Research , vol.27 , Issue.3 , pp. 371-381
    • Ahluwalia, R.1    Gürhan-Canli, Z.2
  • 4
    • 84936628342 scopus 로고
    • Possessions and the extended self
    • Belk RW. 1988. Possessions and the extended self. Journal of Consumer Research 15(2): 139–168.
    • (1988) Journal of Consumer Research , vol.15 , Issue.2 , pp. 139-168
    • Belk, R.W.1
  • 5
    • 84936823620 scopus 로고
    • A naturalistic inquiry into buyer and seller behavior at a swap meet
    • Belk RW, Sherry JF, Wallendorf M. 1988. A naturalistic inquiry into buyer and seller behavior at a swap meet. Journal of Consumer Research 14(4): 449–469.
    • (1988) Journal of Consumer Research , vol.14 , Issue.4 , pp. 449-469
    • Belk, R.W.1    Sherry, J.F.2    Wallendorf, M.3
  • 6
    • 0001982815 scopus 로고
    • The impact of feelings on ad-based affect and cognition
    • Burke MC, Edell JA. 1989. The impact of feelings on ad-based affect and cognition. Journal of Marketing Research 26(1): 69–83.
    • (1989) Journal of Marketing Research , vol.26 , Issue.1 , pp. 69-83
    • Burke, M.C.1    Edell, J.A.2
  • 8
    • 74549162958 scopus 로고    scopus 로고
    • Exploring consumer retail behavior in C2C online auctions: taxonomy and influences on consumer decisions
    • Chu H, Liao S. 2007. Exploring consumer retail behavior in C2C online auctions: taxonomy and influences on consumer decisions. Academy of Marketing Science Review 11(3): 1–25.
    • (2007) Academy of Marketing Science Review , vol.11 , Issue.3 , pp. 1-25
    • Chu, H.1    Liao, S.2
  • 9
    • 84880965369 scopus 로고    scopus 로고
    • Would you believe it? A detailed investigation of believability in comparative price advertising
    • Devlin JF, Ennew CT, McKechnie S, Smith A. 2013. Would you believe it? A detailed investigation of believability in comparative price advertising. Journal of Marketing Management 29(7–8): 793–811.
    • (2013) Journal of Marketing Management , vol.29 , Issue.7-8 , pp. 793-811
    • Devlin, J.F.1    Ennew, C.T.2    McKechnie, S.3    Smith, A.4
  • 11
    • 0141494041 scopus 로고    scopus 로고
    • The lived experience of consumer rebellion against marketing
    • In, Hutchinson W, (ed)., Association for Consumer Research, Provo, UT
    • Dobscha S. 1998. The lived experience of consumer rebellion against marketing. In Hutchinson W (ed). Advances in Consumer Research, Vol. 25, Joseph W. Alba and J. Association for Consumer Research: Provo, UT; 91–97.
    • (1998) Advances in Consumer Research, Vol. 25, Joseph W. Alba and J , pp. 91-97
    • Dobscha, S.1
  • 12
    • 34247368208 scopus 로고
    • Self-generated validity and other effects of measurement on belief, attitude, intention, and behavior
    • Feldman JM, Lynch JG. 1988. Self-generated validity and other effects of measurement on belief, attitude, intention, and behavior. Journal of Applied Psychology 73(3): 421–435.
    • (1988) Journal of Applied Psychology , vol.73 , Issue.3 , pp. 421-435
    • Feldman, J.M.1    Lynch, J.G.2
  • 15
    • 84906503901 scopus 로고    scopus 로고
    • Can good news be bad? The role of brand communication strategy and brand commitment in the announcement of product improvements
    • Guèvremont A, Grohmann B. 2014. Can good news be bad? The role of brand communication strategy and brand commitment in the announcement of product improvements. International Journal of Integrated Marketing Communications 20: 27–43.
    • (2014) International Journal of Integrated Marketing Communications , vol.20 , pp. 27-43
    • Guèvremont, A.1    Grohmann, B.2
  • 16
    • 85018223708 scopus 로고    scopus 로고
    • Positive vs. negative publicity with advertising an application of the synergy on country brand and country-of-origin products
    • Ham CD, Woo JJ, Cho CH. 2012. Positive vs. negative publicity with advertising an application of the synergy on country brand and country-of-origin products. International Journal of Integrated Marketing Communications 4(2): 352–365.
    • (2012) International Journal of Integrated Marketing Communications , vol.4 , Issue.2 , pp. 352-365
    • Ham, C.D.1    Woo, J.J.2    Cho, C.H.3
  • 17
    • 3042537844 scopus 로고    scopus 로고
    • Once in contact, always in contact: contagious essence and conceptions of purification in American and Hindu Indian children
    • Hejmadi A, Rozin P, Siegal M. 2004. Once in contact, always in contact: contagious essence and conceptions of purification in American and Hindu Indian children. Developmental Psychology 40(4): 467–476.
    • (2004) Developmental Psychology , vol.40 , Issue.4 , pp. 467-476
    • Hejmadi, A.1    Rozin, P.2    Siegal, M.3
  • 18
    • 0001559313 scopus 로고
    • Effects of word-of-mouth and product-attribute information on persuasion: an accessibility–diagnosticity perspective
    • Herr PM, Kardes FR, Kim J. 1991. Effects of word-of-mouth and product-attribute information on persuasion: an accessibility–diagnosticity perspective. Journal of Consumer Research 17(4): 454–462.
    • (1991) Journal of Consumer Research , vol.17 , Issue.4 , pp. 454-462
    • Herr, P.M.1    Kardes, F.R.2    Kim, J.3
  • 19
    • 85018232828 scopus 로고    scopus 로고
    • IBISWorld Industry Report
    • IBISWorld. 2015. Used goods stores in the US. IBISWorld Industry Report 45331.
    • (2015) Used goods stores in the US , pp. 45331
  • 20
    • 68949166610 scopus 로고    scopus 로고
    • Consumer recycling: role of incentives, information and social class
    • Iyer ES, Kashyap RK. 2007. Consumer recycling: role of incentives, information and social class. Journal of Consumer Behavior 6(1): 32–47.
    • (2007) Journal of Consumer Behavior , vol.6 , Issue.1 , pp. 32-47
    • Iyer, E.S.1    Kashyap, R.K.2
  • 21
    • 84874287934 scopus 로고    scopus 로고
    • Navigating residue sensitivity in the used goods marketplace
    • Kapitan S, Bhargave R. 2013. Navigating residue sensitivity in the used goods marketplace. Psychology and Marketing 30(4): 305–317.
    • (2013) Psychology and Marketing , vol.30 , Issue.4 , pp. 305-317
    • Kapitan, S.1    Bhargave, R.2
  • 22
    • 84880752688 scopus 로고    scopus 로고
    • The effect of receipt personalization on tipping behavior
    • Kinard BR, Kinard JL. 2013. The effect of receipt personalization on tipping behavior. Journal of Consumer Behavior 12(4): 280–284.
    • (2013) Journal of Consumer Behavior , vol.12 , Issue.4 , pp. 280-284
    • Kinard, B.R.1    Kinard, J.L.2
  • 23
    • 24344438397 scopus 로고
    • Flawed products: consumer responses and marketer strategies
    • Kotler P, Mantrala MK. 1985. Flawed products: consumer responses and marketer strategies. Journal of Consumer Marketing 2(3): 27–36.
    • (1985) Journal of Consumer Marketing , vol.2 , Issue.3 , pp. 27-36
    • Kotler, P.1    Mantrala, M.K.2
  • 24
    • 60749133224 scopus 로고    scopus 로고
    • A study on the mediating role of disgust with meat in the prediction of red meat consumption among young females
    • Kubberod E, Ueland O, Risvik E, Henjesand IJ. 2006. A study on the mediating role of disgust with meat in the prediction of red meat consumption among young females. Journal of Consumer Behavior 5(4): 281–291.
    • (2006) Journal of Consumer Behavior , vol.5 , Issue.4 , pp. 281-291
    • Kubberod, E.1    Ueland, O.2    Risvik, E.3    Henjesand, I.J.4
  • 25
    • 70849129449 scopus 로고    scopus 로고
    • Not moving things along: hoarding, clutter and other ambiguous matter
    • Maycroft N, Dibb S. 2009. Not moving things along: hoarding, clutter and other ambiguous matter. Journal of Consumer Behavior 8(6): 354–364.
    • (2009) Journal of Consumer Behavior , vol.8 , Issue.6 , pp. 354-364
    • Maycroft, N.1    Dibb, S.2
  • 26
    • 0040076599 scopus 로고    scopus 로고
    • Cognitive responses to negative and comparative political advertising
    • Meirick P. 2002. Cognitive responses to negative and comparative political advertising. Journal of Advertising 31(1): 49–59.
    • (2002) Journal of Advertising , vol.31 , Issue.1 , pp. 49-59
    • Meirick, P.1
  • 27
    • 51849160345 scopus 로고    scopus 로고
    • Product involvement: an application in clothing
    • Michaelidou N, Dibb S. 2006. Product involvement: an application in clothing. Journal of Consumer Behavior 5(3): 442–453.
    • (2006) Journal of Consumer Behavior , vol.5 , Issue.3 , pp. 442-453
    • Michaelidou, N.1    Dibb, S.2
  • 28
    • 0001419679 scopus 로고
    • An attribution explanation of the disproportionate influence of unfavorable information
    • Mizerski RW. 1982. An attribution explanation of the disproportionate influence of unfavorable information. Journal of Consumer Research. 9(3): 301–310.
    • (1982) Journal of Consumer Research. , vol.9 , Issue.3 , pp. 301-310
    • Mizerski, R.W.1
  • 29
    • 34250177910 scopus 로고    scopus 로고
    • Product contagion: changing consumer evaluations through physical contact with “disgusting” products
    • Morales AC, Fitzsimons GJ. 2007. Product contagion: changing consumer evaluations through physical contact with “disgusting” products. Journal of Marketing Research 44(2): 272–283.
    • (2007) Journal of Marketing Research , vol.44 , Issue.2 , pp. 272-283
    • Morales, A.C.1    Fitzsimons, G.J.2
  • 30
    • 84985849828 scopus 로고
    • The contagion concept in adult thinking in the United States: transmission of germs and of interpersonal influence
    • Nemeroff CJ, Rozin P. 1994. The contagion concept in adult thinking in the United States: transmission of germs and of interpersonal influence. Journal of the Society for Psychological Anthropology 22(2): 158–86.
    • (1994) Journal of the Society for Psychological Anthropology , vol.22 , Issue.2 , pp. 158-186
    • Nemeroff, C.J.1    Rozin, P.2
  • 31
    • 84873694168 scopus 로고    scopus 로고
    • differential impact of beliefs on valence and arousal
    • Nicolle A, Goel V. 2013. differential impact of beliefs on valence and arousal. Cognition and Emotion 27(2): 263–272.
    • (2013) Cognition and Emotion , vol.27 , Issue.2 , pp. 263-272
    • Nicolle, A.1    Goel, V.2
  • 32
    • 51249183409 scopus 로고
    • The relationship of psychological and situational variables to usage of a second-order marketing system
    • O'Reilly L, Rucker M, Hughes R, Gorang M, Hand S. 1984. The relationship of psychological and situational variables to usage of a second-order marketing system. Journal of the Academy of Marketing Science 12(3): 53–76.
    • (1984) Journal of the Academy of Marketing Science , vol.12 , Issue.3 , pp. 53-76
    • O'Reilly, L.1    Rucker, M.2    Hughes, R.3    Gorang, M.4    Hand, S.5
  • 33
    • 34548525712 scopus 로고    scopus 로고
    • Symbolic consumption in teenagers' clothing choices
    • Piacentini M, Mailer G. 2004. Symbolic consumption in teenagers' clothing choices. Journal of Consumer Behavior 3(3): 251–262.
    • (2004) Journal of Consumer Behavior , vol.3 , Issue.3 , pp. 251-262
    • Piacentini, M.1    Mailer, G.2
  • 34
    • 21744438808 scopus 로고    scopus 로고
    • Measuring emotions in the consumption experience
    • Richins ML. 1997. Measuring emotions in the consumption experience. Journal of Consumer Research 24(2): 127–46.
    • (1997) Journal of Consumer Research , vol.24 , Issue.2 , pp. 127-146
    • Richins, M.L.1
  • 35
    • 84859176141 scopus 로고    scopus 로고
    • Measuring second-hand shopping motives, antecedents and consequences
    • Roux D, Guiot D. 2008. Measuring second-hand shopping motives, antecedents and consequences. Recherche et Applications en Marketing 23(4): 63–91.
    • (2008) Recherche et Applications en Marketing , vol.23 , Issue.4 , pp. 63-91
    • Roux, D.1    Guiot, D.2
  • 36
    • 43249112811 scopus 로고    scopus 로고
    • Am I what I wear? An exploratory study of symbolic meanings associated with secondhand clothing
    • In, Alba JW, Hutchinson JW, (eds)., Association for Consumer Research, Provo, UT
    • Roux D, Korchia M. 2006. Am I what I wear? An exploratory study of symbolic meanings associated with secondhand clothing. In Alba JW, Hutchinson JW (eds). Advances in Consumer Research 33. Association for Consumer Research: Provo, UT; 29–35.
    • (2006) Advances in Consumer Research , vol.33 , pp. 29-35
    • Roux, D.1    Korchia, M.2
  • 38
    • 0002804318 scopus 로고
    • A sociocultural analysis of a Midwestern American flea market
    • Sherry JF Jr. 1990a. A sociocultural analysis of a Midwestern American flea market. Journal of Consumer Research 17(1): 13–30.
    • (1990) Journal of Consumer Research , vol.17 , Issue.1 , pp. 13-30
    • Sherry, J.F.1
  • 39
    • 0011753587 scopus 로고
    • Dealers and dealing in a periodic market—informal retailing in ethnographic perspective
    • Sherry JF Jr. 1990b. Dealers and dealing in a periodic market—informal retailing in ethnographic perspective. Journal of Retailing 66(2): 174–200.
    • (1990) Journal of Retailing , vol.66 , Issue.2 , pp. 174-200
    • Sherry, J.F.1
  • 40
    • 0001690868 scopus 로고
    • Social judgment and social memory: the role of cue diagnosticity in negativity, positivity, and extremity biases
    • Skowronski J, Carlston D. 1987. Social judgment and social memory: the role of cue diagnosticity in negativity, positivity, and extremity biases. Journal of Personality and Social Psychology. 52(4): 689–699.
    • (1987) Journal of Personality and Social Psychology. , vol.52 , Issue.4 , pp. 689-699
    • Skowronski, J.1    Carlston, D.2
  • 41
    • 0242300514 scopus 로고
    • Negativity and extremity biases in impression formation: a review of explanations
    • Skowronski J, Carlston D. 1989. Negativity and extremity biases in impression formation: a review of explanations. Psychological Bulletin 105(1): 131–142.
    • (1989) Psychological Bulletin , vol.105 , Issue.1 , pp. 131-142
    • Skowronski, J.1    Carlston, D.2
  • 42
    • 33845498765 scopus 로고
    • Category accessibility and social perception: some implications for the study of person memory and interpersonal judgment
    • Srull TK, Wyer RS. 1980. Category accessibility and social perception: some implications for the study of person memory and interpersonal judgment. Journal of Personality and Social Psychology 38(6): 841–856.
    • (1980) Journal of Personality and Social Psychology , vol.38 , Issue.6 , pp. 841-856
    • Srull, T.K.1    Wyer, R.S.2
  • 44
    • 0002920351 scopus 로고
    • Using information processing theory to design marketing strategies
    • Tybout AM, Calder BJ, Sternthal B. 1981. Using information processing theory to design marketing strategies. Journal of Marketing Research 18(1): 73–79.
    • (1981) Journal of Marketing Research , vol.18 , Issue.1 , pp. 73-79
    • Tybout, A.M.1    Calder, B.J.2    Sternthal, B.3
  • 46
    • 85018228777 scopus 로고    scopus 로고
    • Where you say it matters: how product packaging increases message believability
    • In, Gürhan-Canli Z, Otnes C, Zhu R (J), (eds)., Association for Consumer Research, Duluth, MN
    • Townsend C, Fajardo TM, Laran J. 2012. Where you say it matters: how product packaging increases message believability. In Gürhan-Canli Z, Otnes C, Zhu R (J) (eds). Advances in Consumer Research 40. Association for Consumer Research: Duluth, MN; 308–312.
    • (2012) Advances in Consumer Research , vol.40 , pp. 308-312
    • Townsend, C.1    Fajardo, T.M.2    Laran, J.3
  • 47
    • 0001026839 scopus 로고
    • The harassed decision maker: time pressures, distractions, and the use of evidence
    • Wright P. 1974. The harassed decision maker: time pressures, distractions, and the use of evidence. Journal of Applied Psychology 59(5): 555–561.
    • (1974) Journal of Applied Psychology , vol.59 , Issue.5 , pp. 555-561
    • Wright, P.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.