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Volumn 6, Issue 3, 2002, Pages 280-292

Examining how the 11th September, 2001 terrorist attacks precipitated a paradigm shift advancing communications and public relations into a more significant role in corporate America

Author keywords

Communication executives; Corporate communications; Crisis communications; Employee communications; Internet; Intranet; Public relations; September 11, 2001; Strategic communications; Terrorism

Indexed keywords


EID: 84993083388     PISSN: 1363254X     EISSN: None     Source Type: Journal    
DOI: 10.1108/13632540210807116     Document Type: Review
Times cited : (10)

References (15)
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    • 24th October Followed up with e-mail communication 25th October, 2001
    • Telephone interview with Timothy Andree, 24th October, 2001. Followed up with e-mail communication 25th October, 2001.
    • (2001) Telephone interview with Timothy Andree
  • 2
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    • The unseen power: Public relations. A history
    • Lawrence Erlbaum, Hillsdale, New Jersey
    • Cutlip, S.M. (1994) ‘The unseen power: Public relations. A history’, Lawrence Erlbaum, Hillsdale, New Jersey, pp. 106–107.
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    • Cutlip, S.M.1
  • 3
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    • Words that won the war
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    • Mock, J.O. and Larson, C. (1939) ‘Words that won the war’, Princeton University Press, Princeton, New Jersey.
    • (1939)
    • Mock, J.O.1    Larson, C.2
  • 4
    • 0011592563 scopus 로고
    • How we advertised America: The first telling of the amazing story of the Committees on Public Information that carried the gospel of Americanism to every corner of the globe
    • Harper & Row, New York
    • Creel, G. (1920) ‘How we advertised America: The first telling of the amazing story of the Committees on Public Information that carried the gospel of Americanism to every corner of the globe’, Harper & Row, New York.
    • (1920)
    • Creel, G.1
  • 5
    • 0003498104 scopus 로고    scopus 로고
    • Effective public relations
    • 8th ed., Prentice-Hall, Englewood Cliffs, New Jersey
    • Cutlip, S. M., Center, A. H. and Broom, G. M. (2000) ‘Effective public relations’, 8th ed., Prentice-Hall, Englewood Cliffs, New Jersey, p. 31.
    • (2000) , pp. 31
    • Cutlip, S.M.1    Center, A.H.2    Broom, G.M.3
  • 6
    • 0003412040 scopus 로고    scopus 로고
    • This is PR: The realities of public relations
    • 7th ed., Wadsworth, Belmont, California
    • Newsom, D., Turk, J. V. and Kruckeberg, D. (2000) ‘This is PR: The realities of public relations’, 7th ed., Wadsworth, Belmont, California, pp. 47–48.
    • (2000) , pp. 47-48
    • Newsom, D.1    Turk, J.V.2    Kruckeberg, D.3
  • 7
    • 84992571742 scopus 로고    scopus 로고
    • Public relations strategies and tactics
    • 5th ed., Longman, New York
    • Wilcox, D. L., Ault, P. H. and Agee, W. K. (2000) ‘Public relations strategies and tactics’, 5th ed., Longman, New York, p. 36.
    • (2000) , pp. 36
    • Wilcox, D.L.1    Ault, P.H.2    Agee, W.K.3
  • 8
    • 84993082159 scopus 로고    scopus 로고
    • Mysterious silence, lyrical scream: Government information in World War II
    • 19th May
    • Bishop, R.L. and Mackay, L.S. (1971) ‘Mysterious silence, lyrical scream: Government information in World War II’, Journalism Monographs, 19th May.
    • Journalism Monographs
    • Bishop, R.L.1    Mackay2
  • 9
    • 84992996265 scopus 로고
    • The creation of consent
    • New York
    • Steinberg, C.S. (1975) ‘The creation of consent’, Hasting House, New York, pp. 29–30.
    • (1975) Hasting House , pp. 29-30
    • Steinberg, C.S.1
  • 10
    • 0344785971 scopus 로고
    • The role of corporate public relations executives in the future of employee communications
    • Wright, D. K. (1995) ‘The role of corporate public relations executives in the future of employee communications’, Public Relations Review, Vol. 21, pp. 181–98.
    • (1995) Public Relations Review , vol.21 , pp. 181-198
    • Wright, D.K.1
  • 11
    • 84993030047 scopus 로고    scopus 로고
    • Validating credibility measures of public relations and communications: Interviews with senior-level managers and other executives from other corporate disciplines
    • Wright, D. K. (1998) ‘Validating credibility measures of public relations and communications: Interviews with senior-level managers and other executives from other corporate disciplines’, Journal of Communication Management, Vol. 3, pp. 105–118.
    • (1998) Journal of Communication Management , vol.3 , pp. 105-118
    • Wright, D.K.1
  • 12
    • 0002707116 scopus 로고
    • Advancement for public relations role models
    • Broom, G. M. and Dozier, D. M. (1986) ‘Advancement for public relations role models’, Public Relations Review, Vol. 7, pp. 37–56.
    • (1986) Public Relations Review , vol.7 , pp. 37-56
    • Broom, G.M.1    Dozier, D.M.2
  • 13
    • 84992996256 scopus 로고    scopus 로고
    • Council in the news
    • St. Paul (Minnesota) Pioneer Press, 7th November
    • Beal, D. (2001) ‘Council in the news’, St. Paul (Minnesota) Pioneer Press, 7th November, p.D2.
    • (2001) , pp. D2
    • Beal, D.1
  • 14
    • 84993065521 scopus 로고    scopus 로고
    • A quarter of PR execs says commitment to profession diminished by 9/11
    • 12th November
    • The Holmes Report (2001) ‘A quarter of PR execs says commitment to profession diminished by 9/11’, 12th November, pp. 9–10.
    • (2001) , pp. 9-10
  • 15
    • 84993074819 scopus 로고    scopus 로고
    • A return to spiritual routing? Absolutely
    • 28th November
    • Grossman, C. L. (2001) ‘A return to spiritual routing? Absolutely’, USA Today, 28th November, p. 9D.
    • (2001) USA Today , pp. 9D
    • Grossman, C.L.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.