Continuing professional development and workplace learning 9: human resource development: measuring return on investment

Library Management

Volumn 25, Issue , 2004, Pages 318-320

  Smith, I W ^a  

^a LA TROBE UNIVERSITY   (Australia)

Author keywords

Cost benefit analysis; Human resource development; Job evaluation; Return on investment

Indexed keywords

EID: 84993079038     PISSN: 01435124     EISSN: None     Source Type: Journal    
DOI: 10.1108/01435120410547995     Document Type: Article

References (8)

1. Campbell, C.P. (1994), “A primer on determining the cost effectiveness of training: part 2”, Industrial and Commercial Training, Vol. 27 No. 11, pp. 17-25.
2. Kirkpatrick, D.L. (1994), Evaluation Training Programs: The Four Levels, Berrett-Koehler, San Francisco, CA.
3. Phillips, J.J. (2002), Return on Investment in Training and Performance Improvement Programs, Butterworth-Heinemann, Amsterdam.
4. Smith, I.W. (2004), “Continuing professional development and workplace learning 8: Human resource development: the return on the investment”, Library Management, Vol. 25 No. 3.
5. Adams, D. and Waddle, C. (2002), “Evaluating the return from management development programmes: individual returns versus organizational benefits”, International Journal of Contemporary Hospitality Management, Vol. 14 No. 1, pp. 14-20.
6. Massis, B.E. (2003), “The ROI report and E-training”, IFLA CPDWL Newsletter, Vol. IV No. 1, pp. 20-26, available at: www.ifla.org/VII/s43/scpdwl.htm.
7. Phillips, J.J. (1991), Handbook of Training Evaluation and Measurement Methods, 2nd ed., Gulf Publishing Co., Houston, TX.
8. Rae, L. (n.d.), Evaluation Approaches for Training and Development: A Complete Resource Kit, Kogan Page, London.