Perceptions of justice and employee willingness to engage in customer-oriented behavior

Journal of Services Marketing

Volumn 18, Issue 4, 2004, Pages 267-275

  Kim, Jae Young ^a   Han, Dongchul ^a   Moon, Junyean ^b   Tikoo, Surinder ^c  

^a Seoul Women University   (South Korea)

^b Hanyang University   (South Korea)

^c STATE UNIVERSITY OF NEW YORK   (United States)

Author keywords

Consumer behaviour; Justice; Republic of Korea; Services marketing

Indexed keywords

EID: 84993078158     PISSN: 08876045     EISSN: None     Source Type: Journal    
DOI: 10.1108/08876040410542263     Document Type: Article

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