-
1
-
-
21144469112
-
Divergence between archival and perceptionalmeasures of the environment: causes and consequences
-
Boyd, B.K., Dess, G.G.and Rasheed, A.M.A. (1993), “Divergence between archival and perceptionalmeasures of the environment: causes and consequences”, Academy of Management Review, Vol. 18 No. 2, pp. 204–226
-
(1993)
Academy of Management Review
, vol.18
, Issue.2
, pp. 204-226
-
-
Boyd, B.K.1
Dess, G.G.2
Rasheed, A.M.A.3
-
2
-
-
4544339898
-
Performance effects ofusing the balanced scorecard: a note on the Dutch experience
-
Braam, G.J.M. and Nijssen, E. (2004), “Performance effects ofusing the balanced scorecard: a note on the Dutch experience”, Long Range Planning, Vol. 37 No. 4, pp. 351–366
-
(2004)
Long Range Planning
, vol.37
, Issue.4
, pp. 351-366
-
-
Braam, G.J.M.1
Nijssen, E.2
-
3
-
-
84961561438
-
Performance anxiety
-
Accountancy
-
Classe, A. (1999), “Performance anxiety”, Accountancy, Vol. 123, pp.56–8
-
(1999)
, vol.123
, pp. 56-58
-
-
Classe, A.1
-
4
-
-
5444222313
-
Are non-financial measures leading indicators of financialperformance? An analysis of customer satisfaction
-
Supplement
-
Ittner, C.D. and Larcker, D.F.(1998), “Are non-financial measures leading indicators of financialperformance? An analysis of customer satisfaction”, Journal of Accounting Research, Vol. 36, Supplement, pp. 1–36
-
(1998)
Journal of Accounting Research
, vol.36
, pp. 1-36
-
-
Ittner, C.D.1
Larcker, D.F.2
-
5
-
-
0141537127
-
Performance implications ofstrategic performance measurement in financial service firms
-
Ittner, C.D., Larcker, D.F. and Randall, T. (2003), “Performance implications ofstrategic performance measurement in financial service firms”, Accounting, Organizations and Society, Vol. 28 Nos 7-8, pp. 715–741
-
(2003)
Accounting, Organizations and Society
, vol.28
, Issue.7-8
, pp. 715-741
-
-
Ittner, C.D.1
Larcker, D.F.2
Randall, T.3
-
6
-
-
0026494564
-
The balancedscorecard: measures that drive performance
-
Kaplan, R.S. and Norton, D.P. (1992), “The balancedscorecard: measures that drive performance”, Harvard Business Review, Vol.70 No. 1, pp. 71–79
-
(1992)
, vol.70
, Issue.1
, pp. 71-79
-
-
Kaplan, R.S.1
Norton, D.P.2
-
7
-
-
0030355287
-
Linking the balanced scorecard to strategy
-
Kaplan, R.S. and Norton, D.P. (1996b), “Linking the balanced scorecard to strategy”, California Management Review, Vol. 39 No. 1, pp. 53–79
-
(1996)
California Management Review
, vol.39
, Issue.1
, pp. 53-79
-
-
Kaplan, R.S.1
Norton, D.P.2
-
8
-
-
84993074358
-
Using thebalanced scorecard as a strategic management system
-
Kaplan, R.S. and Norton, D.P. (1996c), “Using thebalanced scorecard as a strategic management system”, Harvard Business Review, Vol. 74 No. 1, pp. 75–85
-
(1996)
Harvard Business Review
, vol.74
, Issue.1
, pp. 75-85
-
-
Kaplan, R.S.1
Norton, D.P.2
-
9
-
-
0034265555
-
Having trouble with your strategy? Then mapit
-
Kaplan, R.S. and Norton, D.P. (2000), “Having trouble with your strategy? Then mapit”, Harvard Business Review, Vol. 78 No. 5, pp. 167–76
-
(2000)
Harvard Business Review
, vol.78
, Issue.5
, pp. 167-176
-
-
Kaplan, R.S.1
Norton, D.P.2
-
10
-
-
8444221418
-
Strategy Maps:Converting Intangible Assets into Tangible Outcomes
-
Boston, MA
-
Kaplan, R.S. and Norton, D.P. (2004), Strategy Maps:Converting Intangible Assets into Tangible Outcomes, Harvard Business School Press, Boston, MA.
-
(2004)
Harvard Business School Press
-
-
Kaplan, R.S.1
Norton, D.P.2
-
11
-
-
2542463229
-
Perceptional measures of performance: fact orfiction?
-
Ketokivi, M.A. and Schroeder, R.G. (2004), “Perceptional measures of performance: fact orfiction?”, Journal of Operations Management, Vol. 22 No. 3, pp. 247–264
-
(2004)
Journal of Operations Management
, vol.22
, Issue.3
, pp. 247-264
-
-
Ketokivi, M.A.1
Schroeder, R.G.2
-
12
-
-
84993088487
-
Thebalanced scorecard and intangible assets: similar ideas, unaligned concepts
-
Marr, B. and Adams, C. (2004), “Thebalanced scorecard and intangible assets: similar ideas, unaligned concepts”, Measuring Business Excellence, Vol. 8 No. 3, pp. 18–27
-
(2004)
Measuring Business Excellence
, vol.8
, Issue.3
, pp. 18-27
-
-
Marr, B.1
Adams, C.2
-
13
-
-
2942720113
-
Automating Your Scorecard: The Balanced Scorecard Software Report
-
Info Edge (Gartner), Stamford, CT
-
Marr, B. and Neely, A. (2003), Automating Your Scorecard: The Balanced Scorecard Software Report, Info Edge (Gartner), Stamford, CT.
-
(2003)
-
-
Marr, B.1
Neely, A.2
-
14
-
-
84993023426
-
Balancedscorecard: verstehen und auswahlen von software anwendungen fürstrategieorientierte unternehmen
-
Marr, B. and Neely, A. (2003), “Balancedscorecard: verstehen und auswahlen von software anwendungen fürstrategieorientierte unternehmen”, Controlling & Management, Vol. 47, No. 4, pp. 237–240
-
(2003)
Controlling & Management
, vol.47
, Issue.4
, pp. 237-240
-
-
Marr, B.1
Neely, A.2
-
15
-
-
84986131152
-
Business performance measurement: past, present, andfuture
-
Marr, B. and Schiuma, G. (2003), “Business performance measurement: past, present, andfuture”, Management Decision, Vol. 41 No. 8, pp. 680–687
-
(2003)
Management Decision
, vol.41
, Issue.8
, pp. 680-687
-
-
Marr, B.1
Schiuma, G.2
-
16
-
-
0003702954
-
The Performance Prism: The Scorecard for Measuring and Managing Business Success
-
London
-
Neely, A., Adams, C. and Kennerley, M. (2002), The Performance Prism: The Scorecard for Measuring and Managing Business Success, Financial Times Prentice-Hall, London.
-
(2002)
Financial Times Prentice-Hall
-
-
Neely, A.1
Adams, C.2
Kennerley, M.3
-
17
-
-
23044528533
-
Management tools and techniques: a survey
-
Rigby, D. (2001), “Management tools and techniques: a survey”, California Management Review, Vol. 43 No. 2, pp. 139–60
-
(2001)
California Management Review
, vol.43
, Issue.2
, pp. 139-160
-
-
Rigby, D.1
-
18
-
-
0345812036
-
Software is not thesolution: software selection's effect on implementing the balancedscorecard
-
February/March
-
Sharman, P. and Kavan, C.B. (1999), “Software is not thesolution: software selection's effect on implementing the balancedscorecard”, Journal of Strategic Performance Measurement, February/March, pp. 7–15
-
(1999)
Journal of Strategic Performance Measurement
, pp. 7-15
-
-
Sharman, P.1
Kavan, C.B.2
-
19
-
-
0002682417
-
Automatingthe balanced scorecard
-
Silk, S. (1998), “Automatingthe balanced scorecard”, Management Accounting, Vol. 11 No. 17, pp. 38–44
-
(1998)
Management Accounting
, vol.11
, Issue.17
, pp. 38-44
-
-
Silk, S.1
-
20
-
-
0344253991
-
A descriptive analysis on the implementation of balancedscorecards in German-speaking countries
-
Speckbacher, G., Bischof, J. and Pfeiffer, T. (2003), “A descriptive analysis on the implementation of balancedscorecards in German-speaking countries”, Management Accounting Research, Vol. 14 No. 4, pp. 361–387
-
(2003)
Management Accounting Research
, vol.14
, Issue.4
, pp. 361-387
-
-
Speckbacher, G.1
Bischof, J.2
Pfeiffer, T.3
-
21
-
-
84970314226
-
Measurement of business economicperformance: an examination of method convergence
-
Venkatraman, N. and Ramanujam, V. (1987), “Measurement of business economicperformance: an examination of method convergence”, Journal of Management, Vol. 13 No. 1, pp. 109–112
-
(1987)
Journal of Management
, vol.13
, Issue.1
, pp. 109-112
-
-
Venkatraman, N.1
Ramanujam, V.2
-
22
-
-
0002520520
-
The balance on the balanced scorecard: a critical analysis ofsome of its assumptions
-
Norreklit, H.(2000), “The balance on the balanced scorecard: a critical analysis ofsome of its assumptions”, Management Accounting Research, Vol. 11 No. 1, pp. 65–88
-
(2000)
Management Accounting Research
, vol.11
, Issue.1
, pp. 65-88
-
-
Norreklit, H.1
-
23
-
-
0038269850
-
Thebalanced scorecard: what is the score? A rhetorical analysis of the balancedscorecard
-
Norreklit, H. (2000b), “Thebalanced scorecard: what is the score? A rhetorical analysis of the balancedscorecard”, Accounting, Organizations and Society, Vol. 28 No. 6, pp. 591–619
-
(2000)
Accounting, Organizations and Society
, vol.28
, Issue.6
, pp. 591-619
-
-
Norreklit, H.1
-
24
-
-
0002866621
-
The employee-customer profit chain at Sears
-
Rucci, A.J., Kirn, S.P. and Quinn, R.T.(1998), “The employee-customer profit chain at Sears”, Harvard Business Review, Vol. 76 No. 1, pp. 82–98
-
(1998)
Harvard Business Review
, vol.76
, Issue.1
, pp. 82-98
-
-
Rucci, A.J.1
Kirn, S.P.2
Quinn, R.T.3
|