Vcrm: Virtual Customer Relationship Management

Data Base for Advances in Information Systems

Volumn 38, Issue 4, 2007, Pages 56-60

  Goel, Lakshmi ^a   Mousavidin, Elham ^a  

^a UNIVERSITY OF HOUSTON   (United States)

Author keywords

3D Virtual Environment; Avatar; Co Production; CoCreation; Customer Relationship Management; Customer Facing Strategy; SelfExpression; Social Presence; Virtual Collaboration; Virtual World

Indexed keywords

EID: 84992971167     PISSN: 00950033     EISSN: None     Source Type: Journal    
DOI: 10.1145/1314234.1314245     Document Type: Article

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11. nd Annual Congress of the European Accounting Association, Bordeaux, France.
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