Towards an interactionist theory of group-level feedback

Management Research News

Volumn 26, Issue 10-11, 2003, Pages 1-21

  Dewett, Todd ^a  

^a WRIGHT STATE UNIVERSITY   (United States)

Author keywords

Groups; Performance measurement

Indexed keywords

EID: 84992954255     PISSN: 01409174     EISSN: None     Source Type: Journal    
DOI: 10.1108/01409170310784041     Document Type: Article

References (63)

1. Annett, J. 1969. Feedback and human behavior: The effects of knowledge of results, incentives, and reinforcement on training and performance. Baltimore, MD. Penguin Books.
2. Asch, S. E. 1956. Studies of independence and conformity: I. Aminority of one against a unanimous majority. Psychological Monographs, General and Applied, 70, 1-70.
3. Barr, S. H. & Conlon, E. J. 1994. Effects of distribution of feedback in work groups. Academy of Management Journal, 37(3): 641-655.
4. Becker, L. J. 1978 Joint effect of feedback and goal setting on performance: A field studyof residential energy conservation. Journal of Applied Psychology, 63: 428-433.
5. Becker, T. E. & Klimoski, R. J. 1989. A field study of the relationship between the organizational feedback environment and performance. Personnel Psychology, 42: 343-358.
6. Brewer, M. B. 1991. The social self: on being the same and being different at the same time. Personality and Social Psychology Bulletin, 17: 475-482.
7. Cohen, S. G. & Bailey, D. E. 1996. What makes teams work: group effectiveness research from the shop floor to the executive suite. Journal of Management, 23(3): 239-290.
8. Colquitt, J. A.,Noe, R. A.,&Jackson, C. L. 2002. Justice in teams: Antecedents and consequences of procedural justice climate. Personnel Psychology, 55: 83-100.
9. Conlon, E. J. & Barr, S. H. 1989. A framework for understanding group feedback. In E. J. Lawler and B. Markovsky (Eds.) Advances in Group Processes, 6: 27-48. Greenwich, CT. JAI Press.
10. Davis, J. H. 1969. Group performance. Reading, MA: Addison-Wesley.
11. Davis, J. H. 1980. Groups decisions and procedural justice. In M. Fishbien (Ed) Progress in Social Psychology, 157-229. Hillsdale, NJ. Erlbaum.
12. Emmert, G. D. 1978. Measuring the impact of group performance feedback versus individual performance feedback. Journal of Organizational Behavior Management, 1: 134-141.
13. Fedor, D. B. 1991. Recipient responses to performance feedback: a proposed model and its implications. In G. R. Ferris and K. M. Rowland (Eds.) Research in personnel and Human Resources Management, 9: 73-120.
14. Galegher, J., Kraut, R. E., & Egido, C. 1990. Intellective teamwork: social and technological foundations of cooperative work. Hillsdale, NJ. Erlbaum.
15. George, J. M. & Brief, A. P. 1996. Motivational agendas in the workplace: the effects of feelings on focus of attention and work motivation. Research in Organizational Behavior, 18: 75-109.
16. Goltz, S. M., Citera, M., Jensen, M., Favero, J.,&Komaki, J. L. 1989. Individual feedback: does it enhance effects of group feedback? Journal of Organizational Behavior Management. 10(2): 77-92.
17. Guzzo, R. & Shea, G. P. 1992. Group performance and intergroup relations in organizations. In Dunnette, M. D. and Hough, L. M. (Eds.) Handbook of industrial and organizational psychology, vol. 3, 2nd edition, 269-313.
18. Hinsz, V. B. 1990. Cognitive and consensus processes in group recognition and memory performance. Paper presented at 17th Interdisciplinary Conference on Groups, Networks, and Organizations. Highland Beach, FL.
19. Hinsz, V. B. 1994. Stimulated recall in dyadic memory performance. Paper presented at 17th Interdisciplinary Conference on Groups, Networks, and Organizations. Highland Beach, FL.
20. Hinsz, V. B. & Davis, J. H. 1984. Persuasive arguments theory, group polarization, and choice shifts. Personality and Social Psychology Bulletin, 10: 260-268.
21. Hinsz, V. B.; Tindale, R. S.; Nagao, D. H.; & Davis, J. H. 1988. The influence of the accuracy of individuating information on the use of base rate information in probability judgment. Journal of Experimental Social Psychology, 24(2): 127-145.
22. Hinsz, V. B., Vollrath, D. A., & Tindale, R. S. 1997. The emerging conceptualization of groups as information processors. Psychological Bulletin, 121(1): 43-64.
23. Hollenbeck, J. R., Ilgen, D. R., LePine, J. A., Colquitt, J. A., & Hedlund, J. 1998.Extending the multilevel theory of team decision making: effects of feedback and experience in hierarchical teams. Academy of Management Journal, 41(3): 269-282.
24. Hoppe, R. A. 1962. Memorizing by Individuals and Groups. Journal of Abnormal and Social Psychology, 65(1):64-67.
25. Ickes, W. & Gonzales, R. 1994. “Social” cognition and social cognition: from the subjective to the intersubjective. Small Group Research, 25, 294-315.
26. Ilgen, D. R., Fisher, C. D., & Taylor, M. S. 1979. Consequences of individual feedback on behavior in organizations. Journal of Applied Psychology, 64(4): 349-371.
27. Kahneman, D. & Tversky, A. 1973. On the psychology of prediction. Psychological Review, 80: 237-251.
28. Kim, S. J.&Hamner, C. W. 1976. Effect of performance feedback and goal setting on productivity and satisfaction in an organizational setting. Journal of Applied Psychology, 61(1): 48-57.
29. Kluger,A. & DeNisi, A. 1996. Effects of feedback intervention on performance: Ahistorical review, a meta-analysis, and a preliminary feedback intervention theory. Psychological Bulletin. 119(2): 254-284.
30. Koch, J. L. 1979. Effects of goal specificity and performance feedback to work groups on peer leadership, performance, and attitudes. Human Relations, 32: 819-840.
31. Laughlin, P. R. 1980. Social combination processes in cooperative problem solving groups on verbal intellective tasks. In M. Fishbien (Ed.) Progress in Social Psychology, 127-155. Hillsdale, NJ. Erlbaum.
32. Levine, J. M. & Moreland, R. L. 1991. Cognitive integration in work groups. In L. B. Resnick, J. M. Levine, and S. D. Teasley (Eds.) Perspectives on Socially Shared Cognitions. 257-259. Washington, DC. American Psychological Association.
33. Levine, J. M., Resnick, L. B., & Higgins, E. T. 1993. Social foundations of cognition. Annual Review of Psychology, 44: 585-612.
34. Locke, E. A. 1967. Relationship of goal level to performance level. Psychological Reports, 20(3, part 2): 10-68.
35. Locke, E. A. 1968. Towards a theory of task motivation and incentives. Organization Behavior and Human Performance, 2: 157-189.
36. Locke, E. A. & Latham, G. P. 1990. A theory of goal setting and task performance. Prentice Hall: NJ.
37. McCarthy, M. 1978. Decreasing the incidence of “high bobbins” in a textile spinning department through a group feedback procedure. Journal of Organizational Behavior Management: 150-154.
38. Nadler, D. A. 1979. The effects of feedback on task group behavior: a review of the experimental research. Organization Behavior and Human Performance, 23: 309-338.
39. O'Leary-Kelly, A. 1998. The influence of group feedback on individual group member response. Research in Personnel and Human Resources Management, 16: 255-294.
40. O'Leary-Kelly, A. M., Martocchio, J. J., & Frink, D. D. 1994. A review of the influence of group goals on group performance. Academy of Management Journal. 37(5): 1285-1301.
41. Pritchard, R. D., Jones, S. D., Roth, P. L., Stueblin, K. K., & Ekeberg, S. E. 1988. Effects of Group Feedback, Goal Setting, and Incentives on Organizational Productivity. Journal of Applied Psychology. 73(2): 37-358.
42. Pryer, N. W. & Bass, B. M. 1959. Some effects of feedback on behavior in groups. Sociometry, 22: 56-63.
43. Rowe, B. J. 1981. Use of feedback and reinforcement to increase the telephone reporting of independent automobile appraisers. Journal of Organizational Behavior Management, 3(2): 35-40.
44. Saavedra, R., Earley, P. C., & Van Dyne, L. 1993. Complex interdependence in task-performing groups. Journal of Applied Psychology, 78(1): 61-72.
45. Salas, E., Dickinson, T. L., Converse, S. A., & Tannenbaum, S. I. 1992. Toward an understanding of team performance and training. In R. W. Swezey and E. Salas (Eds.) Teams: their training and performance. 3-30. Norwood, NJ. Ablex.
46. Stasser, G. 1992. Pooling of unshared information during group discussions. In S. Worchel, W. Wood, and J. A. Simpson (Eds.) Group Process and Productivity, pp 48-67. Newbury Park, CA: Sage.
47. Stasser, G. & Titus, W. 1985. Pooling of unshared information in group decision making: biased information sampling during discussion. Journal of Personality and Social Psychology, 48: 1467-1478.
48. Stoerzinger, A., Johnston, J. M., Diser, K., & Monroe, C. 1978. Implementation an devaluation of a feedback system for employees in a salvage operation. Journal of Organizational Behavior, 1: 268-280.
49. Thompson, L. 2003. Improving the creativity of organizational work groups. Academy of Management Executive, 17(1): 96-109.
50. Tindale, R. S., Kulik, C. T., & Scott, L. A. 1991. Individual and group feedback and performance: an attributional perspective. Basic and Applied Social Psychology, 1991, 12(1): 41-62.
51. Tindale, R. S., Smith, C. M., Thomas, L. M., Filkins, J., & Sheffey, S. 1996.
52. Shared representations and asymmetric social influence processes in small groups. In J. H. Davis and E. Witte (Eds.) Understanding group behavior: consensual action by small groups, 1: 82-104. Hillsdale, NJ. Erlbaum.
53. Van der Vegt, G., & Van deVliert, E. 2001. Intragroup interdependence and effectiveness. Journal of Managerial Psychology, 17(1): 50-67.
54. Vroom, V. H. 1964. Work and Motivation. New York, Wiley.
55. Wageman, R. 1995. Interdependence and group effectiveness. Administrative Sciences Quarterly, 40: 145-180.
56. Waller, M. J., Conte, J. M., Gibson, C. B.,&Carpenter, M. A. 2001. The effect of individual perceptions of deadlines on team performance. Academy of Management Review, 26(4): 586-600.
57. Walsh, J. P. & Ungson, G. R. 1991. Organizational memory. Academy of Management Review, 16: 57-91.
58. Weick, K. E. & Roberts, K. H. 1993. Collective mind in organizations: heedful interrelating on a flight deck. Administrative Sciences Quarterly, 38: 357-381.
59. Weiner, B. 1985. An attributional theory of achievement motivation and emotion. Psychological Review, 92(4): 548-573.
60. Whetton, D. A., & Cameron, K. S. 2002. Developing Management Skills, 5th Edition. Upper Saddle River, NJ: Prentice Hall.
61. Wilson, M. & Canter, D. 1993. Shared concepts in group decision making: a model for decisions based on qualitative data. British Journal of Social Psychology, 32: 159-172.
62. Zaccaro, S. J., Peterson, C.,& Walker, S. 1987. Self serving attributions for individual and group performance. Social Psychology Quarterly, 50: 257-263.
63. Zajonc, R. B. 1962. A note on group judgments and group size. Human Relations, 15: 177-180.