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Anon (2000), Building Confidence, Electronic Commerce and Development. United Nations Conference on Trade and Development.
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Building Confidence
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Communicating with customers in emerging markets: an exploratory study in Thailand
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paper presented at UK Academy of Marketing Conference, Aston University, Birmingham, July.
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Fletcher, R. (2003), “Communicating with customers in emerging markets: an exploratory study in Thailand”, paper presented at UK Academy of Marketing Conference, Aston University, Birmingham, July.
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Hofstede, G.1
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The forms that www ads take
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Kennedy, R. (2000), “The forms that www ads take”, paper presented at Australia-New Zealand Marketing Academy Annual Conference, Visionary Marketing for the 21st Century, Griffith University, Gold Coast, December.
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Asset and actions: Firm-specific factors in Internationalization of U.S. Internet firms
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Koth, S. Rindova, V.R. and Rotharmel, F.T. (2001), “Asset and actions: Firm-specific factors in Internationalization of U.S. Internet firms”, Journal of International Business Studies, Vol. 32 No. 4, pp. 769-91.
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Koth, S.1
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Kwok, S. and Uncles, M. (2003), “The impact of culture on sales promotion effectiveness”, paper presented at Conference of the European Marketing Academy, University of Strathclyde, Glasgow, May.
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Kwok, S.1
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Lam, D. and Lin, X. (2003), “Guanxi and word of mouth”, paper presented at Australia-New Zealand Marketing Academy Annual Conference, Celebration of Ehrenberg and Bass, University of South Australia, Adelaide, May.
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The globalisation of markets
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May/June
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Harvard Business Review
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Lovelock, C.H., Patterson, P.G. and Walker, R.H. (2001), Services Marketing: An Asia-Pacific Perspective, 2nd ed., Prentice-Hall, Sydney.
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Services Marketing: An Asia-Pacific Perspective
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Lovelock, C.H.1
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Low, D.1
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17
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The effect of culture and language on website navigation: a cognitive framework
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Andersen Consulting Institute for Strategic Change Santa Cruz, May
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Luna, D. and Peracchio, L.A. (2000), “The effect of culture and language on website navigation: a cognitive framework”, Proceedings of the eCommerce and Global Business Forum, Andersen Consulting Institute for Strategic Change, Santa Cruz, May.
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Proceedings of the eCommerce and Global Business Forum
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Luna, D.1
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State of the Internet
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International Technology Trade Associates, 1 September.
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22
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Putting ‘click through’ in perspective
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Advertising to masses without mass media: the case of wokabout marketing
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Haworth Press London
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