Metaphors of resistance

Management Communication Quarterly

Volumn 19, Issue 1, 2005, Pages 45-66

  Fleming, Peter ^a  

^a UNIVERSITY OF CAMBRIDGE   (United Kingdom)

Author keywords

culture; cynicism; metaphor; power; resistance; subjective space

Indexed keywords

EID: 84990373757     PISSN: 08933189     EISSN: None     Source Type: Journal    
DOI: 10.1177/0893318905276559     Document Type: Article

References (94)

1. Ackroyd, S., & Thompson, P. (1999). Organizational misbehaviour. London: Sage.
2. Adorno, T. (1973). The jargon of authenticity (K. Tarnowski & F. Will, Trans.). Evanston, IL: Northwestern University Press.
3. Alvesson, M., & Willmott, H. (1992). On the idea of emancipation in management and organization studies. Academy of Management Review, 17, 432-465.
4. Anderson, L. (1996). Employee cynicism: An examination using a contract violation framework. Human Relations, 49, 1395-1418.
5. Anderson, L., & Bateman, T. (1997). Cynicism in the workplace: Some causes and effects. Journal of Organizational Behavior, 18, 449-469.
6. Anthony, P. (1994). Managing culture. Buckingham, UK: Open University Press.
7. Ashforth, B., & Humphrey, R. (1993). Emotional labor in service roles: The influence of identity. Academy of Management Review, 18, 88-115.
8. Barker, J. (1993). Tightening the iron cage: Concertive control in self-managing teams. Administrative Science Quarterly, 38, 408-437.
9. Barker, J. (1999). The discipline of teamwork: Participation and concertive control. London: Sage.
10. Barley, S., & Kunda, G. (1992). Design and devotion: Surges of rationalist and normative ideologies of control in managerial discourse. Administrative Science Quarterly, 37, 363-399.
11. Berger, P., & Luckmann, T. (1966). The social construction of reality. Harmondsworth, UK: Penguin.
12. Berman, M. (1970). The politics of authenticity. New York: Atheneum.
13. Burawoy, M. (1979). Manufacturing consent: Changes in the labor process under monopoly capitalism. Chicago: University of Chicago Press.
14. Burrell, G. (1984). Sex and organizational analysis. Organization Studies, 5, 97-118.
15. Burrell, G. (1996). Normal science, paradigms, metaphors and genealogies of analysis. In S. Clegg, C. Hardy, & W. Nord (Eds.), Handbook of organization studies (pp. 642-658). London: Sage.
16. Butler, J. (1998). Merely cultural. New Left Review, 227, 33-34.
17. Casey, C. (1995). Work, self and society: After industrialism. London: Sage.
18. Casey, C. (1996). Corporate transformations: Designer culture, designer employees and ‘post-occupational’ solidarity. Organization, 3, 317-339.
19. Chia, R., & King, I. (2002). The language of organization theory. In R. Westwood & S. Linstead (Eds.), The language of organization (pp. 310-328). London: Sage.
20. Clegg, S. R. (1994). Power relations and the constitution of the resistant subject. In J. M. Jermier, D. Knights, & W. R. Nord, (Eds.), Resistance and power in organizations (pp. 274-325). London: Routledge.
21. Collinson, D. (1988). Engineering humor: Masculinity, joking and conflict in shop-floor relations. Organization Studies, 9, 181-199.
22. Collinson, D. (1992). Managing the shop floor: Subjectivity, masculinity and workplace culture. New York: de Gruyter.
23. Collinson, D. (1994). Strategies of resistance: Power, knowledge and subjectivity in the workplace. In J. M. Jermier, D. Knights, & W. R. Nord (Eds.), Resistance and power in organizations (pp. 25-68). London: Routledge.
24. Coser, L. A. (1974). Greedy institutions: Patterns of undivided commitment. New York: Free Press.
25. Czarniawska, B. (1997). Narrating the organization: Dramas of institutional identity. Chicago: University of Chicago Press.
26. Dean, J., Brandes, P., & Dharwadkar, R. (1998). Organizational cynicism. Academy of Management Review, 23, 341-352.
27. de Certeau, M. (1984). The practice of everyday life (S. Rendall, Trans.). Berkeley: University of California Press.
28. Deleuze, G. (1994). Difference and repetition (P. Patton, Trans.). New York: Columbia University Press.
29. du Gay, P. (1996). Consumption and identity at work. London: Sage.
30. du Gay, P., & Salaman, G. (1992). The cult[ure] of the customer. Journal of Management Studies, 29, 615-633.
31. Edwards, P., Collinson, D., & Della Rocca, G. (1995). Workplace resistance in western Europe: A preliminary overview and a research agenda. European Journal of Industrial Relations, 1, 283-316.
32. Edwards, R. (1979). Contested terrain: The transformation of the workplace in the twentieth century. New York: Basic Books.
33. Ezzamel, M., Willmott, H., & Worthington, F. (2001). Power, control and resistance in the factory that time forgot. Journal of Management Studies, 38, 1053-1079.
34. Fleming, P. (2002). Lines of flight. Ephemera, 2, 193-208.
35. Fleming, P. (in press). Kindergarten cop: Paternalism, culture and resistance in a high-commitment firm. Journal of Management Studies.
36. Fleming, P., & Sewell, G. (2002). Looking for “the good soldier, Švejk”: Alternative modalities of resistance in the contemporary workplace. Sociology, 36, 857-873.
37. Fleming, P., & Spicer, A. (2002). Workers’ playtime? Unravelling the paradox of covert resistance in organization studies. In S. Clegg (Ed.), Management and organization paradoxes (pp. 65-85). Amsterdam: John Benjamins.
38. Fleming, P., & Spicer, A. (2003). Working from a cynical distance: Implications for power, subjectivity and resistance. Organization, 10, 157-179.
39. Fleming, P., & Spicer, A. (2004). You can check out any time, but you can never leave: Spatial boundaries in a high-commitment organization. Human Relations, 57, 75-94.
40. Foucault, M. (1977). Discipline and punish: The birth of the prison (A. Sheridan, Trans.). London: Penguin.
41. Foucault, M. (1980). Power/knowledge: Selected interviews and other writings 1972-1977 (C. Gordon, Trans.). London: Harvester Press.
42. Foucault, M. (1977). A preface to transgression. In D. Bouchard (Ed.), Language, counter-memory, practice (pp. 29-52). Ithaca, NY: Cornell University Press. (Original work published 1963)
43. Freud, A. (1967). The ego and the mechanisms of defense (The writings of Anna Freud, Vol. 2). New York: International Universities Press.
44. Fromm, E. (1956). The sane society. New York: Rinehart.
45. Gabriel, Y. (1999). Beyond happy families: A critical reevaluation of the control-resistance-identity triangle. Human Relations, 52, 179-203.
46. Goffman, E. (1959). Presentation of self in everyday life. Harmondsworth, UK: Penguin.
47. Grant, D., & Oswick, C (1996). Metaphor and organizations. London: Sage.
48. Hardt, M., & Negri, A. (1994). Labor of Dionysus: A critique of the state form. Minneapolis: University of Minnesota Press.
49. Harvey, D. (2000). Spaces of hope. Berkeley: University of California Press.
50. Heidegger, M. (1996). Being and time (J. Stambaugh, Trans.). Albany: State University of New York Press. (Original work published 1927)
51. Hochschild, A. (1983). The managed heart: Commercialization of human feeling. Berkeley: University of California Press.
52. Hodgson, D. (2005). Putting on a professional performance: Performativity, subversion and project management. Organization, 12, 51-68.
53. Hodson, R. (2001). Dignity at work. New York: Cambridge University Press.
54. Jermier, J., Knights, D., & Nord, W. (Eds.). (1994). Resistance and power in organizations. London: Routledge.
55. Kanter, D., & Mirvis, P. (1989). The cynical Americans: Living and working in the age of discontent and disillusion. San Francisco: Jossey-Bass.
56. Kerfoot, D., & Knights, D. (1993). Management, masculinity and manipulation: From paternalism to corporate strategy in financial services in Britain. Journal of Management Studies, 30, 659-677.
57. Knights, D., & Vurdubakis, T. (1994). Foucault, power, resistance and all that. In J. Jermier, W. Nord, & D. Knights (Eds.), Resistance and power in organizations (pp. 167-198). London: Routledge.
58. Kondo, D. (1990). Crafting selves: Power, gender and discourse of identity in a Japanese workplace. Chicago: University of Chicago Press.
59. Kunda, G. (1992). Engineering culture: Control and commitment in a high-tech corporation. Philadelphia: Temple University Press.
60. Lacan, J. (1977). Ecrits: A selection (A. Sheridan, Trans.). New York: Norton.
61. Lasch, C. (1979). The culture of narcissism: American life in an age of diminishing expectations. New York: Norton.
62. Lefebrve, H. (1973). The production of space (D. Nicholson-Smith, Trans.). Cambridge, UK: Blackwell.
63. Leidner, R. (1993). Fast food, fast talk: Service work and the routinization of everyday life. Los Angeles: University of California-Los Angeles Press.
64. Manning, P. (1979). Metaphors of the field: Varieties of organizational discourse. Administrative Science Quarterly, 24, 660-671.
65. Marcuse, H. (1964). One-dimensional man: Studies in the ideology of advanced industrial society. Boston: Beacon.
66. McKinlay, A., & Taylor, P. (1996). Power, surveillance and resistance: Inside the factory of the future. In P. Ackers, C. Smith, & P. Smith (Eds.), The new work-place and trade unionism (pp. 279-300). London: Routledge.
67. Morgan, G. (1980). Paradigms, metaphors and puzzle solving in organization theory. Administrative Science Quarterly, 25, 605-622.
68. Morgan, G. (1986). Images of organization. Beverly Hills, CA: Sage.
69. Morgan, G., & Smircich, L. (1980). The case for qualitative research. Academy of Management Review, 5, 491-500.
70. Palmer, I., & Dunford, R. (1996). Conflicting uses of metaphors: Reconceptualizing their use in the field of organization change. Academy of Management Review, 21, 691-717.
71. Parker, M. (2000). Organizational culture and identity. London: Sage.
72. Parker, M. (2002). Against management. Cambridge, UK: Polity.
73. Ray, C. A. (1986). Corporate culture: The last frontier of control? Journal of Management Studies, 23, 287-297.
74. Reichers, A., Wanous, J., & Austin, J. (1997). Understanding and managing cynicism about organizational change. Academy of Management Executive, 11, 48-59.
75. Roy, D. (1952). Quota restriction and goldbricking in a machine shop. American Journal of Sociology, 57, 427-442.
76. Roy, D. (1958). Banana time: Job satisfaction and informal interaction. Human Organization, 18, 158-168.
77. Selsky, J., Spicer, A., & Teicher, J. (2003). Totally un-Australian: Discursive and institutional interplay in the Melbourne port dispute of 1997-1998. Journal of Management Studies, 40, 1729-1760.
78. Sennett, R. (1998). Corrosion of character: The personal consequences of work in the new capitalism. New York: Norton.
79. Sloterdijk, P. (1988). Critique of cynical reason. London: Verso.
80. Strangleman, T., & Roberts, I. (1999). Looking through the window of opportunity: The cultural cleansing of workplace identity. Sociology, 33, 47-67.
81. Sturdy, A. (1998). Customer care in a customer society: Smiling and sometimes meaning it? Organization, 5, 27-53.
82. Sturdy, A., & Fineman, S. (2001). Struggles for the control of affect: Resistance as politics and emotion. In A. Sturdy, I. Grugulis, & H. Willmott (Eds.), Customer service: Empowerment and entrapment (pp. 135-156). London: Palgrave.
83. Sturdy, A., & Fleming, P. (2003). Talk as technique: A critique of the words and deeds distinction in the diffusion of customer service cultures in call centers. Journal of Management Studies, 40, 753-774.
84. Thompkins, P., & Cheney, G. (1985). Communication and unobtrusive control in contemporary organizations. In R. McPhee & P. Thompkins (Eds.), Organizational communication: Traditional themes and new directions (pp. 179-210). Beverly Hills, CA: Sage.
85. Thompson, P., & Ackroyd, S. (1995). All quiet on the workplace front? A critique of recent trends in British industrial sociology. Sociology, 29, 615-633.
86. Trethewey, A. (1997). Resistance, identity, and empowerment: A postmodern feminist analysis in a human service organization. Communication Monographs, 64, 281-301.
87. Trilling, L. (1972). Sincerity and authenticity. Cambridge, MA: Harvard University Press.
88. Tsoukas, H. (1991). The missing link: A transformational view of metaphors in organizational science. Academy of Management Review, 16, 566-585.
89. Van Maanen, J. (1991). The smile factory: Work at Disneyland. In P. J Frost, L. F. Moore, M. L. Louis, C. C. Lundberg, & J. Martin (Ed.), Reframing organizational culture (pp. 58-76). Newbury Park, CA: Sage.
90. Van Maanen, J. (Ed.). (1998). Qualitative studies of organization. Thousand Oaks, CA: Sage.
91. Wanous, J., Reichers, A., & Austin, J. (2000). Cynicism about organizational change. Group and Organization Management, 25, 132-153.
92. Watson, T. (1994). In search of management: Culture, chaos and control in managerial work. London: Routledge.
93. Willmott, H. (1993). Strength is ignorance; slavery is freedom: Managing culture in modern organizations. Journal of Management Studies, 30, 515-552.
94. Žižek, S. (2000). Da Capo senza Fine. In J. Butler, E. Laclau, & S. Žižek (Eds.), Contingency, hegemony, universality (pp. 213-262). London: Verso.