Ingratiation and Assertiveness in the Service Provider–Customer Dyad

Journal of Service Research

Volumn 3, Issue 4, 2001, Pages 345-353

  Yagil, Dana ^a  

^a UNIVERSITY OF HAIFA   (Israel)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84990366358     PISSN: 10946705     EISSN: None     Source Type: Journal    
DOI: 10.1177/109467050134007     Document Type: Article

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