메뉴 건너뛰기




Volumn 24, Issue 4, 2007, Pages 327-339

Organizations respond to phishing: Exploring the public relations tackle box

Author keywords

E Commerce; Phishing; Public Relations; Relationship Management

Indexed keywords


EID: 84989195670     PISSN: 08824096     EISSN: 17464099     Source Type: Journal    
DOI: 10.1080/08824090701624239     Document Type: Article
Times cited : (5)

References (22)
  • 2
    • 84921318833 scopus 로고    scopus 로고
    • Building relationships between organizations and publics: Examining the linkage between organization-public relationships, evaluations of satisfaction, and behavioral intent
    • Bruning, S. D., Castle, J. D., & Schrepfer, E., (2004). Building relationships between organizations and publics: Examining the linkage between organization-public relationships, evaluations of satisfaction, and behavioral intent. Communication Studies, 55 (3), 435–446.
    • (2004) Communication Studies , vol.55 , Issue.3 , pp. 435-446
    • Bruning, S.D.1    Castle, J.D.2    Schrepfer, E.3
  • 3
    • 10944242058 scopus 로고    scopus 로고
    • Crisis management: Advantages of a relational perspective
    • Ledingham J.A., Bruning S.D., (eds), Mahwah, NJ, Lawrence Erlbaum Associates, Inc.,. &, (Eds
    • Coombs, T., (2000). Crisis management: Advantages of a relational perspective. In J. A., Ledingham & S. D., Bruning (Eds.), Public relations as relationship management: A relational approach to public relations (pp. 73–93). Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
    • (2000) Public relations as relationship management: A relational approach to public relations , pp. 73-93
    • Coombs, T.1
  • 5
    • 85068708352 scopus 로고
    • Estimating the value of public relations and communication to an organization
    • Grunig J.E., Dozier D.M., Ehling W.P., Grunig L.A., Repper F.C., White J., (eds), Hillsdale, NJ, Lawrence Erlbaum Associates, Inc.,. &, (Eds
    • Ehling, W. P., (1992). Estimating the value of public relations and communication to an organization. In J. E., Grunig, D. M., Dozier, W. P., Ehling, L. A., Grunig, F. C., Repper, & J., White (Eds.), Excellence in public relations and communication management (pp. 616–638). Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.
    • (1992) Excellence in public relations and communication management , pp. 616-638
    • Ehling, W.P.1
  • 6
    • 77958020682 scopus 로고
    • August, Gainesville, Florida,. Paper presented to the Association for Education Journalism and Mass Communication
    • Ferguson, M. A., (1984, August). Building theory in public relations: Interorganizational relationship. Paper presented to the Association for Education in Journalism and Mass Communication, Gainesville, Florida.
    • (1984) Building theory in public relations: Interorganizational relationship
    • Ferguson, M.A.1
  • 8
    • 85068293492 scopus 로고    scopus 로고
    • TRUSTe Whitepaper. Retrieved August 18, 2006
    • April
    • How not to look like a phish (2005, April). TRUSTe Whitepaper. Retrieved August 18, 2006, from http://www.truste.org/pdf/How_Not_Look_Like_Phish.pdf.
    • (2005) from
  • 9
    • 85068286100 scopus 로고    scopus 로고
    • FraudWatch International. Retrieved October 25, 2005
    • Internet fraud. (2005). FraudWatch International. Retrieved October 25, 2005, from http://www.fraudwatchinternational.com/internet/phishing/index/ebay.shtm
    • (2005) from
    • fraud, I.1
  • 10
    • 85068294101 scopus 로고    scopus 로고
    • November 19, Retrieved October 14, 2005, from
    • Krebs, B., (2004, November 19). Companies forced to fight phishing. Retrieved October 14, 2005, from http://www.washingtonpost.com/wp-dyn/articles/A61916-2004Nov19.html.
    • (2004) Companies forced to fight phishing
    • Krebs, B.1
  • 11
    • 0141519614 scopus 로고    scopus 로고
    • Government-community relationships: extending the relational theory of public relations
    • Ledingham, J. A., (2001). Government-community relationships: extending the relational theory of public relations. Public Relations Review, 27, 285–295.
    • (2001) Public Relations Review , vol.27 , pp. 285-295
    • Ledingham, J.A.1
  • 12
    • 85066205304 scopus 로고    scopus 로고
    • Explicating relationship management as a general theory of public relations
    • Ledingham, J. A., (2003). Explicating relationship management as a general theory of public relations. Journal of Public Relations Research, 15 (2), 181–198.
    • (2003) Journal of Public Relations Research , vol.15 , Issue.2 , pp. 181-198
    • Ledingham, J.A.1
  • 13
    • 4043107358 scopus 로고    scopus 로고
    • A longitudinal study of organization-public relationship dimensions: Defining the role of communication in the practice of relationship management
    • Ledingham J.A., Bruning S.D., (eds), Mahwah, NJ, Lawrence Erlbaum Associates, Inc., &,. &, (Eds
    • Ledingham, J. A., & Bruning, S. D., (2000). A longitudinal study of organization-public relationship dimensions: Defining the role of communication in the practice of relationship management. In J. A., Ledingham & S. D., Bruning (Eds.), Public relations as relationship management: A relational approach to public relations (pp. 55–69). Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
    • (2000) Public relations as relationship management: A relational approach to public relations , pp. 55-69
    • Ledingham, J.A.1    Bruning, S.D.2
  • 14
    • 14744270678 scopus 로고    scopus 로고
    • Technology and Web user data privacy—a survey of risks and countermeasures
    • Linn, J., (2005). Technology and Web user data privacy—a survey of risks and countermeasures. IEEE Security and Privacy, 3 (1), 52–58.
    • (2005) IEEE Security and Privacy , vol.3 , Issue.1 , pp. 52-58
    • Linn, J.1
  • 15
    • 85068270405 scopus 로고    scopus 로고
    • Symantec evaluates threat potential: Bombardment of phish scams, viruses and worms increases, according to Symantec's latest report
    • March 21
    • Messmer, E., (2005, March 21). Symantec evaluates threat potential: Bombardment of phish scams, viruses and worms increases, according to Symantec's latest report. Network World, 18.
    • (2005) Network World , pp. 18
    • Messmer, E.1
  • 16
    • 23344436464 scopus 로고    scopus 로고
    • 2004, September). NGS:NISR Next Generation Security Software Ltd. Retrieved May 20, 2005, from
    • The Phishing Guide: Understanding and preventing phishing attacks. (2004, September). NGS:NISR Next Generation Security Software Ltd. Retrieved May 20, 2005, from http://www.ngssoftware.com/papers/NISR-WP-Phishing.pdf
    • The Phishing Guide: Understanding and preventing phishing attacks
  • 17
    • 85068273024 scopus 로고    scopus 로고
    • Anti-Phishing Working Group press release. Retrieved August 18, 2005
    • April
    • Reports of e-mail fraud and phishing attacks increase by 180% in April; Up 4,000% since November. (2004, April). Anti-Phishing Working Group press release. Retrieved August 18, 2005, from http://www.antiphishing.org/news/05-24-04_Press%20Release-PhishingApr04.html
    • (2004) from
  • 19
    • 67650684865 scopus 로고    scopus 로고
    • Plugging the “phishing” hole: Legislation versus technology
    • Stevenson, R., (2005). Plugging the “phishing” hole: Legislation versus technology. Duke Law & Technology Review, 5, 1–14.
    • (2005) Duke Law & Technology Review , vol.5 , pp. 1-14
    • Stevenson, R.1
  • 20
    • 28744459336 scopus 로고    scopus 로고
    • MSNBC.com. Retrieved August 18, 2005, from
    • Sullivan, B., (2004). Survey: two million bank accounts robbed. MSNBC.com. Retrieved August 18, 2005, from http://msnbc.msn.com/id/5184077/print/1/displaymode/1098/
    • (2004) Survey: two million bank accounts robbed
    • Sullivan, B.1
  • 21
    • 85068303606 scopus 로고    scopus 로고
    • Understanding and countering the phishing threat: A financial services industry perspective. (2005). FSTC Project Whitepaper. Retrieved April 18, 2005, from
    • Understanding and countering the phishing threat: A financial services industry perspective. (2005). FSTC Project Whitepaper. Retrieved April 18, 2005, from http://www.fstc.org/projects/docs/FSTC_Counter_Phishing_Project_Whitepaper.pdf


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.