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Volumn 28, Issue 6, 2004, Pages 466-473

Aspects of training and remuneration in the accommodation industry: A comparison between Australian and Singaporean providers

Author keywords

Australia; Hotels; Remuneration; Singapore; Training

Indexed keywords


EID: 84986180789     PISSN: 03090590     EISSN: None     Source Type: Journal    
DOI: 10.1108/03090590410542693     Document Type: Article
Times cited : (19)

References (16)
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  • 2
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    • Frabotta, D.1
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    • Investing in the future
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    • Frabotta, D.1
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  • 7
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    • The impact of human resource management practices on turnover, productivity and corporate financial performance
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    • Huselid, M.1
  • 8
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    • Quality function deployment: an extended framework for service quality and customer satisfaction in the hospitality industry
    • Jeong, M. and Oh, H. (1998), “Quality function deployment: an extended framework for service quality and customer satisfaction in the hospitality industry”, International Journal of Hospitality Management, Vol. 17, pp. 375-90.
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    • Jeong, M.1    Oh, H.2
  • 9
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    • Quality service in tourism
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  • 11
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    • Lehtinen, U. and Lehtinen, J.R. (2002), “Service quality: a study of quality dimensions”, in Ed. Kandampully, J. (Ed.), Services Management: The New Paradigm in Hospitality, Hospitality Press, Frenchs Forest.
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  • 12
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  • 13
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    • Flexible labour and human resource management practices in small to medium-sized enterprises: the case of the hotel and tourism industry in Australia
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.