The impact of information technology and cultural differences on organizational behavior in the financial services industry

Journal of Intellectual Capital

Volumn 3, Issue 3, 2002, Pages 248-261

  Andreou, Andreas N ^a   Boone, Larry W ^a  

^a ST JOHN'S UNIVERSITY   (United States)

Author keywords

Autonomy; Commitment; Corporate culture; Information technology

Indexed keywords

EID: 84986170700     PISSN: 14691930     EISSN: 1758468     Source Type: Journal    
DOI: 10.1108/14691930210435598     Document Type: Article

References (18)

1. Bourantas, D. and Papadakis, V. (1996), “Greek management diagnosis and prognosis”, International Studies of Management & Organization, Vol. 26 No. 3, pp. 13-32.
2. Cavaye, A.L.M. (1995), “User participation in system development revisited”, Information & Management, Vol. 28, pp. 311-23.
3. Hackman, J.R. and Oldham, G.R. (1974, The Job Diagnostic Survey: An Instrument for the Diagnosis of Jobs and the Evaluation of Job Redesign Projects (Tech. Rep. No. 4), Department of Administrative Sciences, Yale University, New Haven, CT.
4. Hofstede, G. (1980), Culture's Consequences: International Differences in Work-Related Values, Sage, Beverly Hills, CA.
5. Hwang, M.I. and Thorn, R.G. (1999), “The effect of user engagement on system success: a meta-analytical integration of research findings”, Information & Management, Vol. 35, pp. 229-36.
6. Karasek, R. (1979), “Job demands, job decision latitude and mental strain: implications for job design”, Administrative Science Quarterly, Vol. 24, pp. 285-308.
7. Lin, C.Y-Y. and Chen, W.H. (2000), “The effect of social factors on the implementation of automation: an empirical study in Taiwan”, Journal of Engineering and Technology Management, Vol. 17, pp. 39-58.
8. Mejias, R.J., Shepherd, M.M., Vogel, D.R. and Lazaneo, L. (1997), “Consensus and perceived satisfaction levels: a cross-cultural comparison of GSS and non-GSS outcomes within and between the United States and Mexico”, Journal of Management Information Systems, Vol. 13 No. 3, pp. 137-61.
9. Mellander, K. (2001), “Engaging the human spirit: a knowledge evolution demands the right conditions for learning”, Journal of Intellectual Capital, Vol. 2 No. 2, pp. 165-71.
10. Mowday, R.T., Steers, R.M. and Porter, L.W. (1979), “The measurement of organizational commitment”, Journal of Vocational Behavior, Vol. 14, pp. 224-47.
11. Pinsonneault, A. and Kraemer, K.L. (1993), “The impact of information technology on middle managers”, MIS Quarterly, Vol. 17 No. 3, pp. 271-92.
12. Raghunathan, B. et al. (1998), “Organizational commitment of information systems executives”, International Journal of Management Science, Vol. 26 No. 5, pp. 569-80.
13. Ravichandran, T. and Rai, A. (2000), “Total quality management in information systems development”, Journal of Management Information Systems, Vol. 16 No. 13, Winter, pp. 119-55.
14. Robichaux, B.P. and Cooper, R.B. (1998), “GSS participation: a cultural examination”, Information & Management, Vol. 33, pp. 287-300.
15. Ryker, R. and Nath, R. (1995), “An empirical examination of the impact of computer information systems on users”, Information & Management, Vol. 29, pp. 207-14.
16. Straub, D., Keil, M. and Brenner, W. (1997, “Testing the technology acceptance model across cultures: a three-country study”, Information & Management, Vol. 33, pp. 1-11.
17. Teo, T. S-H. and Wong, P.K. (1998, “An empirical study of the performance impact of computerization in the retail industry”, International Journal of Management Science, Vol. 26 No. 5, pp. 611-21.
18. Torkzadeh, G. and Doll, W.J. (1999), “The development of a tool for measuring the perceived impact of information technology on work”, Omega, The International Journal of Management Science, Vol. 27, pp. 327-39.