메뉴 건너뛰기




Volumn 9, Issue 1, 2002, Pages 6-18

A critical appraisal of the performance of Royal Dutch Shell as a learning organisation in the 1990s

Author keywords

Bureaucracy; Leadership; Learning organizations; Oil industry; Scenario planning

Indexed keywords


EID: 84986160851     PISSN: 09696474     EISSN: 1758905     Source Type: Journal    
DOI: 10.1108/09696470210414782     Document Type: Article
Times cited : (21)

References (54)
  • 2
    • 0039015934 scopus 로고    scopus 로고
    • A study of the impact of environmental uncertainty on franchise systems: the case of petrol retailing in the UK
    • Boyle, E. (1999), “A study of the impact of environmental uncertainty on franchise systems: the case of petrol retailing in the UK”, Journal of Consumer Marketing, Vol. 16 No. 2, pp. 181-95.
    • (1999) Journal of Consumer Marketing , vol.16 , Issue.2 , pp. 181-195
    • Boyle, E.1
  • 3
    • 0002014974 scopus 로고    scopus 로고
    • Learning across a living company: the Shell companies’ experience
    • Brenneman, W.B., Keys, J.B. and Fulmer, R.M. (1998), “Learning across a living company: the Shell companies’ experience”, Organizational Dynamics, Vol. 27 No. 2, pp. 61-71.
    • (1998) Organizational Dynamics , vol.27 , Issue.2 , pp. 61-71
    • Brenneman, W.B.1    Keys, J.B.2    Fulmer, R.M.3
  • 5
    • 84986029085 scopus 로고    scopus 로고
    • Big oil feels the heat
    • 12 August.
    • City Editor, (1998), “Big oil feels the heat”, The Times, 12 August.
    • (1998) The Times
  • 7
    • 84986018961 scopus 로고    scopus 로고
    • How Shell stopped shelling out
    • 27 February.
    • Connon, H. (2000), “How Shell stopped shelling out”, The Observer, 27 February.
    • (2000) The Observer
    • Connon, H.1
  • 8
    • 0038991805 scopus 로고
    • Power, politics and ideology
    • in Burgoyne, J., Pedler, M. and Boydell T. (Eds) McGraw-Hill, London
    • Coopey, J.P. (1994), “Power, politics and ideology”, in Burgoyne, J., Pedler, M. and Boydell T. (Eds), Towards the Learning Company: Concepts and Practices, McGraw-Hill, London, pp. 42-51.
    • (1994) Towards the Learning Company: Concepts and Practices , pp. 42-51
    • Coopey, J.P.1
  • 9
    • 84970268757 scopus 로고
    • The learning organisation: power, politics and ideology’
    • Coopey, J.P. (1995), “The learning organisation: power, politics and ideology’’, Management Learning, Vol. 26 No. 2, pp. 193-213.
    • (1995) Management Learning , vol.26 , Issue.2 , pp. 193-213
    • Coopey, J.P.1
  • 10
    • 0001923109 scopus 로고
    • Planning as learning
    • De Geus, A.P. (1988), “Planning as learning”, Harvard Business Review, March-April, pp. 70-4.
    • (1988) Harvard Business Review , vol.March-April , pp. 70-74
    • De Geus, A.P.1
  • 11
    • 0031090016 scopus 로고    scopus 로고
    • The living company
    • De Geus, A.P. (1997), “The living company”, Harvard Business Review, March-April, pp. 51-9.
    • (1997) Harvard Business Review , vol.March-April , pp. 51-59
    • De Geus, A.P.1
  • 12
    • 0000126776 scopus 로고    scopus 로고
    • Organizational learning: diverging communities in practice?
    • Easterby-Smith, M., Snell, R. and Gherardi, S. (1998), “Organizational learning: diverging communities in practice?”, Management Learning, pp. 259-72.
    • (1998) Management Learning , pp. 259-272
    • Easterby-Smith, M.1    Snell, R.2    Gherardi, S.3
  • 13
    • 84986071844 scopus 로고
    • Shell on the rocks
    • (US), 24 June
    • (The) Economist (1995), “Shell on the rocks”, The Economist (US), 24 June.
    • (1995) The Economist
  • 14
    • 84986071813 scopus 로고    scopus 로고
    • Shell game
    • (US), 19 December.
    • (The) Economist (1998), “Shell game”, The Economist (US), 19 December.
    • (1998) The Economist
  • 15
    • 27844485018 scopus 로고    scopus 로고
    • Revisiting the learning organisation
    • Evans, S. (1998), "Revisiting the learning organisation", Work Study, Vol. 47 No. 6, pp. 201-3.
    • (1998) Work Study , vol.47 , Issue.6 , pp. 201-203
    • Evans, S.1
  • 16
    • 0001779554 scopus 로고    scopus 로고
    • A conversation with Peter Senge: new developments in organizational learning
    • Fulmer, R.M. and Keys J.B. (1998), “A conversation with Peter Senge: new developments in organizational learning”, Organizational Dynamics, Vol. 27 No. 2, pp. 33-41.
    • (1998) Organizational Dynamics , vol.27 , Issue.2 , pp. 33-41
    • Fulmer, R.M.1    Keys, J.B.2
  • 17
    • 84964132448 scopus 로고
    • Evolution and revolution as organizations grow
    • Greiner, L.E. (1972), “Evolution and revolution as organizations grow”, Harvard Business Review, July-August, pp. 37-46.
    • (1972) Harvard Business Review , vol.July-August , pp. 37-46
    • Greiner, L.E.1
  • 18
    • 13044258718 scopus 로고    scopus 로고
    • Why is the world's most profitable company turning itself inside out?
    • 4 August
    • Guyon, J. (1997), “Why is the world's most profitable company turning itself inside out?”, Fortune, 4 August, pp. 120-6.
    • (1997) Fortune , pp. 120-126
    • Guyon, J.1
  • 20
    • 84986071789 scopus 로고    scopus 로고
    • Shock petrol price increase
    • 7 September.
    • Harper S. (2000), “Shock petrol price increase”, Belfast Telegraph, 7 September.
    • (2000) Belfast Telegraph
    • Harper, S.1
  • 21
    • 79953289981 scopus 로고
    • The changing view of learning
    • in Burgoyne, J., Pedler, M. and Boydell, T. (Eds) McGraw-Hill, London
    • Hawkins, P. (1994), “The changing view of learning”, in Burgoyne, J., Pedler, M. and Boydell, T. (Eds), Towards the Learning Company, McGraw-Hill, London, pp. 9-27.
    • (1994) Towards the Learning Company , pp. 9-27
    • Hawkins, P.1
  • 22
    • 0040058329 scopus 로고
    • Oil majors strike a nice little earner
    • 2 March.
    • Huxley, J. (1986), “Oil majors strike a nice little earner”, Sunday Times, 2 March.
    • (1986) Sunday Times
    • Huxley, J.1
  • 23
    • 83055178083 scopus 로고
    • The competitive learning organisation: a quest for the Holy Grail
    • Jashapara, A. (1993), “The competitive learning organisation: a quest for the Holy Grail”, Management Decision, Vol. 31 No. 8, pp. 52-62.
    • (1993) Management Decision , vol.31 , Issue.8 , pp. 52-62
    • Jashapara, A.1
  • 24
    • 0039266039 scopus 로고
    • Shell gets rich by beating risk; the Anglo Dutch giant has become the world's biggest and most profitable petroleum company by preparing for anything
    • 26 August
    • Knowlton, C. (1991), “Shell gets rich by beating risk; the Anglo Dutch giant has become the world's biggest and most profitable petroleum company by preparing for anything”, Fortune, 26 August, pp. 79-81.
    • (1991) Fortune , pp. 79-81
    • Knowlton, C.1
  • 25
    • 84986149111 scopus 로고
    • Barons swept out of fiefdoms
    • 30 March.
    • Lascelles, D. (1995), “Barons swept out of fiefdoms”, Financial Times, 30 March.
    • (1995) Financial Times
    • Lascelles, D.1
  • 28
    • 84986017579 scopus 로고    scopus 로고
    • ExxonMobil merger's big payoff
    • 21 August.
    • McClenahen, J. (2000), “ExxonMobil merger's big payoff”, Industryweek, 21 August.
    • (2000) Industryweek
    • McClenahen, J.1
  • 29
    • 84986106118 scopus 로고    scopus 로고
    • Managing learning: what do we learn from a learning organisation?
    • McHugh, D., Groves, D. and Alker, A. (1998), “Managing learning: what do we learn from a learning organisation?”, The Learning Organization, Vol. 5 No. 5, pp. 209-20.
    • (1998) The Learning Organization , vol.5 , Issue.5 , pp. 209-220
    • McHugh, D.1    Groves, D.2    Alker, A.3
  • 30
    • 84959111832 scopus 로고
    • The dysfunctions of bureaucracy
    • in Pugh, D.S. (Ed.) Penguin, New York, NY
    • March, J.G. and Simon, H.A. (1984), “The dysfunctions of bureaucracy”, in Pugh, D.S. (Ed.), Organization Theory, Penguin, New York, NY, pp. 28-39.
    • (1984) Organization Theory , pp. 28-39
    • March, J.G.1    Simon, H.A.2
  • 34
    • 84986111309 scopus 로고    scopus 로고
    • Saudi dove in the oil slick
    • 14 January.
    • Morgan, O. and Islam, F. (2001), “Saudi dove in the oil slick”, The Observer, 14 January.
    • (2001) The Observer
    • Morgan, O.1    Islam, F.2
  • 35
    • 84986068067 scopus 로고
    • Shell hires McKinsey to review group structure
    • 19 September.
    • Mortished, C. (1994), “Shell hires McKinsey to review group structure”, The Times, 19 September.
    • (1994) The Times
    • Mortished, C.1
  • 36
    • 84986149087 scopus 로고
    • Shell thinks, then does, the unthinkable
    • 31 March.
    • Mortished, C. (1995), “Shell thinks, then does, the unthinkable”, The Times, 31 March.
    • (1995) The Times
    • Mortished, C.1
  • 37
    • 84986149108 scopus 로고    scopus 로고
    • Shell cuts puts thousands of jobs in jeopardy
    • 19 September.
    • Mortished, C. (1998), “Shell cuts puts thousands of jobs in jeopardy", The Times, 19 September.
    • (1998) The Times
    • Mortished, C.1
  • 38
    • 84986048042 scopus 로고    scopus 로고
    • Worst results for Shell in a century
    • 12 February.
    • Mortished, C. (1999), “Worst results for Shell in a century”, The Times, 12 February.
    • (1999) The Times
    • Mortished, C.1
  • 39
    • 84986053121 scopus 로고    scopus 로고
    • Anger as oil giants triple pump profits
    • 23 December.
    • Mortished, C. and Baldwin, T. (2000), “Anger as oil giants triple pump profits”, The Times, 23 December.
    • (2000) The Times
    • Mortished, C.1    Baldwin, T.2
  • 40
    • 84986124761 scopus 로고    scopus 로고
    • Tanked up
    • 4 April.
    • Parsley, D. (1999), “Tanked up”, Sunday Times, 4 April.
    • (1999) Sunday Times
    • Parsley, D.1
  • 42
    • 84986170176 scopus 로고    scopus 로고
    • Shell needs to step on the gas
    • 28 December.
    • Reed, S. (1998), “Shell needs to step on the gas”, Business Week, 28 December.
    • (1998) Business Week
    • Reed, S.1
  • 45
    • 3343023187 scopus 로고    scopus 로고
    • The leader's new work: building learning organisations
    • in Mintzberg, H. and Quinn, J.B. (Eds) 3rd ed., Prentice-Hall, Englewood Cliffs, NJ.
    • Senge, P. (1996), “The leader's new work: building learning organisations”, in Mintzberg, H. and Quinn, J.B. (Eds), The Strategy Process: Concepts, Contexts, Cases, 3rd ed., Prentice-Hall, Englewood Cliffs, NJ.
    • (1996) The Strategy Process: Concepts, Contexts, Cases
    • Senge, P.1
  • 46
    • 0037665710 scopus 로고    scopus 로고
    • It's the learning: the real lesson of the quality movement
    • Senge, P. (1999), “It's the learning: the real lesson of the quality movement”, The Journal for Quality and Participation, November-December, pp. 34-40.
    • (1999) The Journal for Quality and Participation , vol.November-December , pp. 34-40
    • Senge, P.1
  • 47
    • 84986061558 scopus 로고
    • Shell reviews £600 million HQ costs
    • 24 February.
    • Sivell, G. (1995), “Shell reviews £600 million HQ costs”, The Times, 24 February.
    • (1995) The Times
    • Sivell, G.1
  • 48
    • 84986060879 scopus 로고    scopus 로고
    • How to ease the pain of soaring oil prices
    • 22 August.
    • Smith, D. (1999), “How to ease the pain of soaring oil prices”, Sunday Times, 22 August.
    • (1999) Sunday Times
    • Smith, D.1
  • 49
    • 84986128807 scopus 로고    scopus 로고
    • OPEC must not get us over a barrel again
    • 21 January.
    • Steiner, I. (2001), “OPEC must not get us over a barrel again”, Sunday Times, 21 January.
    • (2001) Sunday Times
    • Steiner, I.1
  • 50
    • 84986135530 scopus 로고
    • Shell
    • 24 February.
    • Tempus (1995), “Shell”, The Times, 24 February.
    • (1995) The Times
  • 51
    • 84986017537 scopus 로고    scopus 로고
    • Buys of the black stuff
    • 15 July.
    • Tempus (1999), “Buys of the black stuff”, The Times, 15 July.
    • (1999) The Times
  • 52
    • 84986146547 scopus 로고
    • Shell to cut thousands of jobs in North Sea
    • 28 March.
    • Tieman, R. (1992), “Shell to cut thousands of jobs in North Sea”, The Times, 28 March.
    • (1992) The Times
    • Tieman, R.1
  • 53
    • 0003376794 scopus 로고
    • Scenarios: uncharted waters ahead
    • Wack, P. (1985), “Scenarios: uncharted waters ahead”, Harvard Business Review, September-October, pp. 73-89.
    • (1985) Harvard Business Review , vol.September-October , pp. 73-89
    • Wack, P.1
  • 54
    • 84986061270 scopus 로고    scopus 로고
    • Justice and oil
    • 16 November
    • Whittell, G. (2000), “Justice and oil”, Times 2, 16 November, pp. 3-5.
    • (2000) Times 2 , pp. 3-5
    • Whittell, G.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.