Revenue estimation for logistics customer service offerings

The International Journal of Logistics Management

Volumn 17, Issue 1, 2006, Pages 21-37

  Ballou, Ronald H ^a  

^a CASE WESTERN RESERVE UNIVERSITY   (United States)

Author keywords

Corporate strategy; Customer services quality; Distribution management; Profit maximization

Indexed keywords

EID: 84986159919     PISSN: 09574093     EISSN: 17586550     Source Type: Journal    
DOI: 10.1108/09574090610663419     Document Type: Article

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