Egovernment: a new route to public sector quality

Managing Service Quality: An International Journal

Volumn 12, Issue 6, 2002, Pages 384-393

  Teicher, Julian ^a   Hughes, Owen ^a   Dow, Nina ^a  

^a MONASH UNIVERSITY   (Australia)

Author keywords

Australia; Government; Internet; Public sector; Total quality management

Indexed keywords

EID: 84986144484     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604520210451867     Document Type: Article

References (24)

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