메뉴 건너뛰기




Volumn 3, Issue 2, 2011, Pages 128-145

Solicited diaries as a means of involving patients in development of healthcare services

Author keywords

Diaries; Health care; Knowledge transfer; Quality improvement; Sweden; Users' experiences

Indexed keywords


EID: 84986135938     PISSN: 1756669X     EISSN: 17566703     Source Type: Journal    
DOI: 10.1108/17566691111146050     Document Type: Article
Times cited : (20)

References (51)
  • 2
    • 19444364708 scopus 로고    scopus 로고
    • Patient empowerment: reflections on the challenge of fostering the adoption of a new paradigm
    • Anderson, R. and Funnell, M. (2005), “Patient empowerment: reflections on the challenge of fostering the adoption of a new paradigm”, Patient Education and Counseling, Vol. 57 No. 2, pp. 153–7.
    • (2005) Patient Education and Counseling , vol.57 , Issue.2 , pp. 153-157
    • Anderson, R.1    Funnell, M.2
  • 5
    • 33646883479 scopus 로고    scopus 로고
    • Lean production, Six Sigma and quality, TQM and company culture
    • Dahlgaard, J.J. and Dahlgaard-Park, S.M. (2006), “Lean production, Six Sigma and quality, TQM and company culture”, The TQM Journal, Vol. 18 No. 3, pp. 263–81.
    • (2006) The TQM Journal , vol.18 , Issue.3 , pp. 263-281
    • Dahlgaard, J.J.1    Dahlgaard-Park, S.M.2
  • 7
    • 33749428540 scopus 로고    scopus 로고
    • Patient involvement in treatment decision-making: the case for a broader conceptual framework
    • Entwistle, V. and Watt, I. (2006), “Patient involvement in treatment decision-making: the case for a broader conceptual framework”, Patient Education and Counseling, Vol. 63 No. 3, pp. 268–78.
    • (2006) Patient Education and Counseling , vol.63 , Issue.3 , pp. 268-278
    • Entwistle, V.1    Watt, I.2
  • 8
    • 0033780247 scopus 로고    scopus 로고
    • The science of patient-centered care
    • Epstein, R. (2000), “The science of patient-centered care”, Journal of Family Practice, Vol. 49 No. 9, pp. 805–10.
    • (2000) Journal of Family Practice , vol.49 , Issue.9 , pp. 805-810
    • Epstein, R.1
  • 9
    • 77952512410 scopus 로고    scopus 로고
    • Adaptation after facial surgery: using the diary as a research tool
    • Furness, P. and Garrud, P. (2010), “Adaptation after facial surgery: using the diary as a research tool”, Qualitative Health Research, Vol. 20 No. 2, pp. 262–72.
    • (2010) Qualitative Health Research , vol.20 , Issue.2 , pp. 262-272
    • Furness, P.1    Garrud, P.2
  • 10
    • 61849131666 scopus 로고    scopus 로고
    • Is patient-centredness in European hospitals related to existing quality improvement strategies? Analysis of a cross-sectional survey (MARQuIS study)
    • Groene, O., Lombarts, M., Klazinga, N., Alonso, J., Thompson, A. and Sunol, R. (2009), “Is patient-centredness in European hospitals related to existing quality improvement strategies? Analysis of a cross-sectional survey (MARQuIS study)”, Quality & Safety in Health Care, Vol. 18, pp. 44–50 (suppl. 1).
    • (2009) Quality & Safety in Health Care , vol.18 , pp. 44-50
    • Groene, O.1    Lombarts, M.2    Klazinga, N.3    Alonso, J.4    Thompson, A.5    Sunol, R.6
  • 11
    • 0035965639 scopus 로고    scopus 로고
    • Improving the quality of medical care: building bridges among professional pride, payer profit, and patient satisfaction
    • Grol, R. (2001), “Improving the quality of medical care: building bridges among professional pride, payer profit, and patient satisfaction”, Journal of the American Medical Association, Vol. 286 No. 20, pp. 2578–85.
    • (2001) Journal of the American Medical Association , vol.286 , Issue.20 , pp. 2578-2585
    • Grol, R.1
  • 13
    • 0031801675 scopus 로고    scopus 로고
    • Patient participation in decision-making
    • Guadagnoli, E. and Ward, P. (1998), “Patient participation in decision-making”, Social Science & Medicine, Vol. 47 No. 3, pp. 329–39.
    • (1998) Social Science & Medicine , vol.47 , Issue.3 , pp. 329-339
    • Guadagnoli, E.1    Ward, P.2
  • 15
    • 0022127016 scopus 로고
    • Health care episodes: definition, measurement and use
    • Hornbrook, M., Hurtado, A. and Johnson, R. (1985), “Health care episodes: definition, measurement and use”, Medical Care Research and Review, Vol. 42 No. 2, pp. 163–218.
    • (1985) Medical Care Research and Review , vol.42 , Issue.2 , pp. 163-218
    • Hornbrook, M.1    Hurtado, A.2    Johnson, R.3
  • 16
    • 0026133945 scopus 로고
    • Patient involvement in health care: a procedural justice viewpoint
    • Hughes, T. and Larson, L. (1991), “Patient involvement in health care: a procedural justice viewpoint”, Medical Care, Vol. 29 No. 3, pp. 297–303.
    • (1991) Medical Care , vol.29 , Issue.3 , pp. 297-303
    • Hughes, T.1    Larson, L.2
  • 17
    • 25444526369 scopus 로고    scopus 로고
    • Participant diaries as a source of data in research with older adults
    • Jacelon, C. and Imperio, K. (2005), “Participant diaries as a source of data in research with older adults”, Qualitative health research, Vol. 15 No. 7, pp. 991–7.
    • (2005) Qualitative health research , vol.15 , Issue.7 , pp. 991-997
    • Jacelon, C.1    Imperio, K.2
  • 18
    • 0036797710 scopus 로고    scopus 로고
    • The picker patient experience questionnaire: development and validation using data from in-patient surveys in five countries
    • Jenkinson, C., Coulter, A. and Bruster, S. (2002), “The picker patient experience questionnaire: development and validation using data from in-patient surveys in five countries”, International Journal for Quality in Health Care, Vol. 14 No. 5, pp. 353–8.
    • (2002) International Journal for Quality in Health Care , vol.14 , Issue.5 , pp. 353-358
    • Jenkinson, C.1    Coulter, A.2    Bruster, S.3
  • 19
    • 0034220177 scopus 로고    scopus 로고
    • The unsolicited diary as a qualitative research tool for advanced research capacity in the field of health and illness
    • Jones, R. (2000), “The unsolicited diary as a qualitative research tool for advanced research capacity in the field of health and illness”, Qualitative Health Research, Vol. 10 No. 4, pp. 555–67.
    • (2000) Qualitative Health Research , vol.10 , Issue.4 , pp. 555-567
    • Jones, R.1
  • 20
    • 0038178080 scopus 로고    scopus 로고
    • Health diaries in a rural Australian study
    • Keleher, H. and Verrinder, G. (2003), “Health diaries in a rural Australian study”, Qualitative Health Research, Vol. 13 No. 3, pp. 435–43.
    • (2003) Qualitative Health Research , vol.13 , Issue.3 , pp. 435-443
    • Keleher, H.1    Verrinder, G.2
  • 22
    • 61849122881 scopus 로고    scopus 로고
    • Application of quality improvement strategies in 389 European hospitals: results of the MARQuIS project
    • Lombarts, M., Rupp, I., Vallejo, P., Sunol, R. and Klazinga, N. (2009), “Application of quality improvement strategies in 389 European hospitals: results of the MARQuIS project”, Quality & Safety in Health Care, Vol. 18, pp. 27–8 (suppl. 1).
    • (2009) Quality & Safety in Health Care , vol.18 , pp. 27-28
    • Lombarts, M.1    Rupp, I.2    Vallejo, P.3    Sunol, R.4    Klazinga, N.5
  • 23
    • 73649144228 scopus 로고    scopus 로고
    • Patient participation: current knowledge and applicability to patient safety
    • Longtin, Y., Sax, H., Leape, L., Sheridan, S., Donaldson, L. and Pittet, D. (2010), “Patient participation: current knowledge and applicability to patient safety”, Mayo Clinic Proceedings, Vol. 85 No. 1, pp. 53–62.
    • (2010) Mayo Clinic Proceedings , vol.85 , Issue.1 , pp. 53-62
    • Longtin, Y.1    Sax, H.2    Leape, L.3    Sheridan, S.4    Donaldson, L.5    Pittet, D.6
  • 24
    • 84990398490 scopus 로고    scopus 로고
    • Service-dominant logic: reactions, reflections and refinements
    • Lusch, R. and Vargo, S. (2006), “Service-dominant logic: reactions, reflections and refinements”, Marketing Theory, Vol. 6 No. 3, pp. 281–8.
    • (2006) Marketing Theory , vol.6 , Issue.3 , pp. 281-288
    • Lusch, R.1    Vargo, S.2
  • 25
    • 33846332707 scopus 로고    scopus 로고
    • Competing through service: insights from service-dominant logic
    • Lusch, R., Vargo, S. and O'Brien, M. (2007), “Competing through service: insights from service-dominant logic”, Journal of Retailing, Vol. 83 No. 1, pp. 5–18.
    • (2007) Journal of Retailing , vol.83 , Issue.1 , pp. 5-18
    • Lusch, R.1    Vargo, S.2    O'Brien, M.3
  • 26
    • 53349093636 scopus 로고    scopus 로고
    • Solicited diary studies of psychotherapy in qualitative research – pros and cons
    • Mackrill, T. (2008), “Solicited diary studies of psychotherapy in qualitative research – pros and cons”, European Journal of Psychotherapy & Counselling, Vol. 10 No. 1, pp. 5–18.
    • (2008) European Journal of Psychotherapy & Counselling , vol.10 , Issue.1 , pp. 5-18
    • Mackrill, T.1
  • 29
    • 23444435090 scopus 로고    scopus 로고
    • Digging deep: using diary techniques to explore the place of health and well-being amongst older people
    • Milligan, C., Bingley, A. and Gatrell, A. (2005), “Digging deep: using diary techniques to explore the place of health and well-being amongst older people”, Social Science & Medicine, Vol. 61 No. 9, pp. 1882–92.
    • (2005) Social Science & Medicine , vol.61 , Issue.9 , pp. 1882-1892
    • Milligan, C.1    Bingley, A.2    Gatrell, A.3
  • 30
    • 54049095897 scopus 로고    scopus 로고
    • Customer integration – a key to an implementation perspective of service provision
    • Moeller, S. (2008), “Customer integration – a key to an implementation perspective of service provision”, Journal of Service Research, Vol. 11 No. 2, pp. 197–210.
    • (2008) Journal of Service Research , vol.11 , Issue.2 , pp. 197-210
    • Moeller, S.1
  • 31
    • 74049150106 scopus 로고    scopus 로고
    • A model of practice development: learning from service users' experiences
    • Molyneux, J. and Fulton, J. (2006), “A model of practice development: learning from service users' experiences”, Practice Development in Health Care, Vol. 2 No. 2, pp. 66–78.
    • (2006) Practice Development in Health Care , vol.2 , Issue.2 , pp. 66-78
    • Molyneux, J.1    Fulton, J.2
  • 32
    • 84937384253 scopus 로고    scopus 로고
    • Designing product/service systems: a methodological exploration 1
    • Morelli, N. (2002), “Designing product/service systems: a methodological exploration 1”, Design Issues, Vol. 18 No. 3, pp. 3–17.
    • (2002) Design Issues , vol.18 , Issue.3 , pp. 3-17
    • Morelli, N.1
  • 33
    • 0028171693 scopus 로고
    • Intercultural consultations: investigation of factors that deter non-English speaking women from attending their general practitioners for cervical screening
    • Naish, J., Brown, J. and Denton, B. (1994), “Intercultural consultations: investigation of factors that deter non-English speaking women from attending their general practitioners for cervical screening”, British Medical Journal, Vol. 309 No. 6962, pp. 1126–8.
    • (1994) British Medical Journal , vol.309 , Issue.6962 , pp. 1126-1128
    • Naish, J.1    Brown, J.2    Denton, B.3
  • 34
    • 0036637960 scopus 로고    scopus 로고
    • Designing virtual customer environments for new product development: toward a theory
    • Nambisan, S. (2002), “Designing virtual customer environments for new product development: toward a theory”, Academy of Management Review, Vol. 27 No. 3, pp. 392–413.
    • (2002) Academy of Management Review , vol.27 , Issue.3 , pp. 392-413
    • Nambisan, S.1
  • 35
    • 33750353688 scopus 로고    scopus 로고
    • Factors for successful improvement of Swedish healthcare
    • Unpublished doctoral thesis, Karolinska Institutet, Stockholm.
    • Olsson, J. (2005), “Factors for successful improvement of Swedish healthcare”, Unpublished doctoral thesis, Karolinska Institutet, Stockholm.
    • (2005)
    • Olsson, J.1
  • 37
    • 0642309216 scopus 로고    scopus 로고
    • Surveying improvement activities in health care on a national level-the Swedish internal collaborative strategy and its challenges
    • Olsson, J., Kammerlind, P., Thor, J. and Elg, M. (2003), “Surveying improvement activities in health care on a national level-the Swedish internal collaborative strategy and its challenges”, Quality Management in Healthcare, Vol. 12 No. 4, pp. 202–16.
    • (2003) Quality Management in Healthcare , vol.12 , Issue.4 , pp. 202-216
    • Olsson, J.1    Kammerlind, P.2    Thor, J.3    Elg, M.4
  • 38
    • 0036624126 scopus 로고    scopus 로고
    • Qualitative methods in research on healthcare quality
    • Pope, C., Van Royen, P. and Baker, R. (2002), “Qualitative methods in research on healthcare quality”, Quality & Safety in Health Care, Vol. 11 No. 2, pp. 148–52.
    • (2002) Quality & Safety in Health Care , vol.11 , Issue.2 , pp. 148-152
    • Pope, C.1    Van Royen, P.2    Baker, R.3
  • 39
    • 0028300316 scopus 로고
    • Patient choice and patient empowerment in Northern European health systems: a conceptual framework
    • Saltman, R. (1994), “Patient choice and patient empowerment in Northern European health systems: a conceptual framework”, International Journal of Health Services: Planning, Administration, Evaluation, Vol. 24 No. 2, pp. 201–29.
    • (1994) International Journal of Health Services: Planning, Administration, Evaluation , vol.24 , Issue.2 , pp. 201-229
    • Saltman, R.1
  • 40
    • 21144481982 scopus 로고
    • Writing to the archive: mass-observation as autobiography
    • Sheridan, D. (1993), “Writing to the archive: mass-observation as autobiography”, Sociology, Vol. 27 No. 1, pp. 27–40.
    • (1993) Sociology , vol.27 , Issue.1 , pp. 27-40
    • Sheridan, D.1
  • 41
    • 0002864063 scopus 로고    scopus 로고
    • Subject experience diaries in clinical research: the patient experience movement
    • Shiffman, S. and Hufford, M. (2001), “Subject experience diaries in clinical research: the patient experience movement”, Applied Clinical Trials, Vol. 10, pp. 1–12.
    • (2001) Applied Clinical Trials , vol.10 , pp. 1-12
    • Shiffman, S.1    Hufford, M.2
  • 43
    • 61849084685 scopus 로고    scopus 로고
    • National quality improvement policies and strategies in European healthcare systems
    • Spencer, E. and Walshe, K. (2009), “National quality improvement policies and strategies in European healthcare systems”, Quality & Safety in Health Care, Vol. 18, pp. 22–7 (suppl. 1).
    • (2009) Quality & Safety in Health Care , vol.18 , pp. 22-27
    • Spencer, E.1    Walshe, K.2
  • 44
    • 0035941663 scopus 로고    scopus 로고
    • Towards a global definition of patient centred care
    • Stewart, M. (2001), “Towards a global definition of patient centred care”, British Medical Journal, Vol. 322 No. 7284, p. 444.
    • (2001) British Medical Journal , vol.322 , Issue.7284 , pp. 444
    • Stewart, M.1
  • 45
    • 77954011614 scopus 로고    scopus 로고
    • Preferred and actual participation roles during health care decision making in persons with cancer: a systematic review
    • Tariman, J., Berry, D., Cochrane, B., Doorenbos, A. and Schepp, K. (2009), “Preferred and actual participation roles during health care decision making in persons with cancer: a systematic review”, Annals of Oncology, Vol. 21 No. 6, pp. 1145–51.
    • (2009) Annals of Oncology , vol.21 , Issue.6 , pp. 1145-1151
    • Tariman, J.1    Berry, D.2    Cochrane, B.3    Doorenbos, A.4    Schepp, K.5
  • 46
    • 34250013107 scopus 로고    scopus 로고
    • Diaries as research data in a study on family caregivers of people with Alzheimer's disease: methodological issues
    • Valimaki, T., Vehvilainen-Julkunen, K. and Pietila, A. (2007), “Diaries as research data in a study on family caregivers of people with Alzheimer's disease: methodological issues”, Journal of Advanced Nursing, Vol. 59 No. 1, pp. 68–76.
    • (2007) Journal of Advanced Nursing , vol.59 , Issue.1 , pp. 68-76
    • Valimaki, T.1    Vehvilainen-Julkunen, K.2    Pietila, A.3
  • 47
    • 0036624111 scopus 로고    scopus 로고
    • Research on patients' views in the evaluation and improvement of quality of care
    • Wensing, M. and Elwyn, G. (2002), “Research on patients' views in the evaluation and improvement of quality of care”, Quality & Safety in Health Care, Vol. 11 No. 2, pp. 153–7.
    • (2002) Quality & Safety in Health Care , vol.11 , Issue.2 , pp. 153-157
    • Wensing, M.1    Elwyn, G.2
  • 49
    • 84989133012 scopus 로고
    • A resource-based view of the firm
    • Wernerfelt, B. (1984), “A resource-based view of the firm”, Strategic Management Journal, Vol. 5 No. 2, pp. 171–80.
    • (1984) Strategic Management Journal , vol.5 , Issue.2 , pp. 171-180
    • Wernerfelt, B.1
  • 51
    • 84986134179 scopus 로고    scopus 로고
    • Idea generation: customer co-creation versus traditional market research techniques
    • Unpublished Manuscript, Service Research Center, Karlstad University, Karlstad.
    • Witell, L., Kristensson, P., Gustafsson, A. and Löfgren, M. (2010), “Idea generation: customer co-creation versus traditional market research techniques”, Unpublished Manuscript, Service Research Center, Karlstad University, Karlstad.
    • (2010)
    • Witell, L.1    Kristensson, P.2    Gustafsson, A.3    Löfgren, M.4


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.