-
1
-
-
0242351659
-
-
McGraw Hill, New York, NY.
-
Arnould, E., Price, L. and Zinkhan, G. (2002), Consumers, 5th ed., McGraw Hill, New York, NY.
-
(2002)
Consumers, 5th ed.
-
-
Arnould, E.1
Price, L.2
Zinkhan, G.3
-
2
-
-
84986035286
-
From CRM to RM
-
October
-
Batterley, B. (2002), “From CRM to RM”, Marketing, October.
-
(2002)
Marketing
-
-
Batterley, B.1
-
4
-
-
0041416242
-
-
Harcourt, Orlando, FL.
-
Blackwell, R.D., Miniard, P.W. and Engel, J.F. (2001), Consumer Behaviour, 9th ed., Harcourt, Orlando, FL.
-
(2001)
Consumer Behaviour, 9th ed.
-
-
Blackwell, R.D.1
Miniard, P.W.2
Engel, J.F.3
-
6
-
-
0007337905
-
-
Addison Wesley, Boston, MA.
-
Carpenter, G.S., Glazer, R. and Nakamoto, K. (1997), Reading on Market Driven Strategies, Addison Wesley, Boston, MA.
-
(1997)
Reading on Market Driven Strategies
-
-
Carpenter, G.S.1
Glazer, R.2
Nakamoto, K.3
-
7
-
-
84986022209
-
-
available at:
-
Census (2003), UK Census: Main Results, available at: www.bbc.co.uk.
-
(2003)
UK Census: Main Results
-
-
-
11
-
-
85133434977
-
From segmentation to fragmentation
-
Firat, A.F. and Shultz, C.J. (1997), “From segmentation to fragmentation”, European Journal of Marketing, Vol. 31 No. 3/4, pp. 183-207.
-
(1997)
European Journal of Marketing
, vol.31
, Issue.3-4
, pp. 183-207
-
-
Firat, A.F.1
Shultz, C.J.2
-
12
-
-
51249168082
-
The behavioural perspective model of purchase and consumption; from consumer theory to marketing practice
-
Foxall, G.R. (1992), “The behavioural perspective model of purchase and consumption; from consumer theory to marketing practice”, Journal of Academic Marketing Science, Vol. 20 No. 2, pp. 189-98.
-
(1992)
Journal of Academic Marketing Science
, vol.20
, Issue.2
, pp. 189-198
-
-
Foxall, G.R.1
-
13
-
-
0004186286
-
-
Thompson Learning, London.
-
Foxall, G.R., Goldsmith, R.E. and Brown, S. (1998), Consumer Psychology for Marketing, 2nd ed., Thompson Learning, London.
-
(1998)
Consumer Psychology for Marketing, 2nd ed.
-
-
Foxall, G.R.1
Goldsmith, R.E.2
Brown, S.3
-
15
-
-
0038224575
-
Approaches to consumption; classical and contemporary perspectives
-
in Gottdiener, M. (Ed.), Rowman and Littlefield, Lanham.
-
Gottdiener, M. (2000), “Approaches to consumption; classical and contemporary perspectives”, in Gottdiener, M. (Ed.), New forms of Consumption, Rowman and Littlefield, Lanham.
-
(2000)
New forms of Consumption
-
-
Gottdiener, M.1
-
16
-
-
84969556544
-
-
February
-
(The) Guardian (2003), (The) Guardian, February, p. 35.
-
(2003)
(The) Guardian
, pp. 35
-
-
-
18
-
-
84986043008
-
Creating customer insight
-
CIM workshop, September.
-
Hirschowitz, A. (2002), “Creating customer insight”, CIM workshop, September.
-
(2002)
-
-
Hirschowitz, A.1
-
19
-
-
0004031133
-
-
Wiley, New York, NY.
-
Howard, J.A. and Seth, J.N. (1969), The Theory of Buyer Behaviour, Wiley, New York, NY.
-
(1969)
The Theory of Buyer Behaviour
-
-
Howard, J.A.1
Seth, J.N.2
-
20
-
-
84986042996
-
Big Brother is watching you
-
November
-
James, M. (2002), “Big Brother is watching you”, Marketing Business, November.
-
(2002)
Marketing Business
-
-
James, M.1
-
21
-
-
84986035276
-
Tokyo's cut price mobs get the message on bargains by phone
-
March
-
Lewis, L. (2003), “Tokyo's cut price mobs get the message on bargains by phone”, (The) Times, March, p. 10.
-
(2003)
(The) Times
, pp. 10
-
-
Lewis, L.1
-
22
-
-
84986124928
-
Welcome to the future
-
November
-
Miles, L. (2000), “Welcome to the future”, Marketing Business, November, pp. 22-4.
-
(2000)
Marketing Business
, pp. 22-24
-
-
Miles, L.1
-
24
-
-
0006681474
-
-
Routledge, New York, NY.
-
Mowforth, M. and Munt, I. (1997), Tourism and Sustainability, Routledge, New York, NY.
-
(1997)
Tourism and Sustainability
-
-
Mowforth, M.1
Munt, I.2
-
26
-
-
0004292590
-
New forms of consumption
-
in Gottdiener, M. (Ed.), Rowan and Littlefield, Lanham.
-
Mullins, B. (2000), “New forms of consumption”, in Gottdiener, M. (Ed.), Rowan and Littlefield, Lanham.
-
(2000)
-
-
Mullins, B.1
-
28
-
-
84976631054
-
-
McGraw Hill, London.
-
Peter, J.P., Olsen, J.C. and Grunert, K.C. (1999), Consumer Behaviour and Marketing Strategy, European ed., McGraw Hill, London.
-
(1999)
Consumer Behaviour and Marketing Strategy, European ed.
-
-
Peter, J.P.1
Olsen, J.C.2
Grunert, K.C.3
-
29
-
-
84986055382
-
-
personal communication, Euro-CHRIE Conference, Maastricht.
-
Rach, L. (2000), personal communication, Euro-CHRIE Conference, Maastricht.
-
(2000)
-
-
Rach, L.1
-
31
-
-
0012309788
-
The process of McDonaldization is not uniform, nor are its settings, consumers, or the consumption of its goods and services
-
in Gottdiener, M. (Ed.), Rowan and Littlefield, Lanham.
-
Ritzer, G. and Ovadia, S. (2000), “The process of McDonaldization is not uniform, nor are its settings, consumers, or the consumption of its goods and services”, in Gottdiener, M. (Ed.), New Forms of Consumption, Rowan and Littlefield, Lanham.
-
(2000)
New Forms of Consumption
-
-
Ritzer, G.1
Ovadia, S.2
-
32
-
-
0037549175
-
Mass tourism or the re-enchantment of the world? Issues and contradictions in the study of travel
-
in Gottdiener, M. (Ed.), Rowan and Littlefield, Lanham.
-
Rojek, C. (2000), “Mass tourism or the re-enchantment of the world? Issues and contradictions in the study of travel”, in Gottdiener, M. (Ed.), New Forms of Consumption, Rowan and Littlefield, Lanham.
-
(2000)
New Forms of Consumption
-
-
Rojek, C.1
-
33
-
-
77649301998
-
What's the cure for customer fatigue?
-
July
-
Sandberg, K. (2002), “What's the cure for customer fatigue?”, Harvard Management Update, July.
-
(2002)
Harvard Management Update
-
-
Sandberg, K.1
-
35
-
-
0003824775
-
-
Prentice Hall, Harlow.
-
Soloman, M., Bamossy, G. and Askegaard, S. (2002), Consumer Behaviour: A European Perspective, 2nd ed., Prentice Hall, Harlow.
-
(2002)
Consumer Behaviour: A European Perspective, 2nd ed.
-
-
Soloman, M.1
Bamossy, G.2
Askegaard, S.3
-
36
-
-
84986065469
-
Modern myths of the mature market
-
November
-
Starkey, R. (2002), “Modern myths of the mature market”, World Advertising Research Centre, Vol. 433, November.
-
(2002)
World Advertising Research Centre
, vol.433
-
-
Starkey, R.1
-
38
-
-
84986172559
-
Consumer market research: does it have validity/some post modern thoughts
-
Thomas, M.J. (1997), “Consumer market research: does it have validity/some post modern thoughts”, Marketing Intelligence & Planning, Vol. 15 No. 2, pp. 54-9.
-
(1997)
Marketing Intelligence & Planning
, vol.15
, Issue.2
, pp. 54-59
-
-
Thomas, M.J.1
|