The system dynamics model for engineering services

Managing Service Quality: An International Journal

Volumn 11, Issue 3, 2001, Pages 191-199

  Lai, C L ^a   ip, W H ^a   Lee, W B ^a  

^a HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

Author keywords

Engineering; Service; Simulation

Indexed keywords

EID: 84986097843     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604520110391342     Document Type: Article

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