Effective conflict management: Use of the behavioral style model

Leadership & Organization Development Journal

Volumn 22, Issue 5, 2001, Pages 230-242

  Darling, John R ^a   Earl Walker, W ^a  

^a ROCKHURST UNIVERSITY   (United States)

Author keywords

Communications; Conflict; Individual behaviour; Management

Indexed keywords

EID: 84986082926     PISSN: 01437739     EISSN: None     Source Type: Journal    
DOI: 10.1108/01437730110396375     Document Type: Article

References (23)

1. Alessandra, T. (1996), “The platinum rule”, Insight, Vol. 165, pp. 20-4.
2. Birkman, R. (1995), True Colors, Thomas Nelson, Nashville, TN.
3. Blome, A.C. (1983), “Conflict: friend or foe’’, Interface, Winter.
4. Bolman, L. and Terrence, D. (1997), Reframing Organizations, 2nd ed., Jossey-Bass, San Francisco, CA.
5. Bolton, R. and Bolton, D.G. (1984), Social Style/Management Style, American Management Association, New York, NY.
6. Darling, J.R. and Fogliasso, C.E. (1999), “Conflict management across cultural boundaries: a case analysis from a multinational bank”, European Business Review, Vol. 99, pp. 383-92.
7. Drucker, P. (1973), Management: Tasks, Responsibilities Practices, Harper & Row, New York, NY.
8. Drucker, P. (1999), “Managing oneself”, Harvard Business Review, March-April, pp. 65-74.
9. Elsea, J.G. (1987), “Management communications: form and substance”, Clinical Laboratory Management Review, Vol. 37, pp. 37-41.
10. Goleman, D. (1998), Working with Emotional Intelligence, Bantam, New York, NY.
11. Hellriegel, D., Slocum, J.W. Jr. and Woodman, R.W. (1995), Organizational Behavior, 7th ed. West Publishing Co., New York, NY.
12. Kanter, R.M. (1977), Men and Women of the Corporation, Basic Books, New York, NY.
13. Keirsey, D. and Bates, M. (1984), Please Understand Me, Prometheus Nemesis, Del Mar, CA.
14. Kofodimos, J.R. (1991), “Teamwork at the top: the need for self-development”, Issues and Observations, Vol. 11, pp. 1-3.
15. Mazmanien, D. and Nienaber, J. (1979), Can Organizations Change?, Brookings Institute, Washington, DC.
16. McCall, M.W. and Lombardo, M.M. (1983), “What makes a top executive?”, Psychology Today, Vol. 17, pp. 26-31.
17. Mehrabian, A. (1971), Silent Messages, Wadsworth, Belmont, CA.
18. Merrill, D.W. and Reid, R.H. (1981), Personal Styles and Effective Performance, Chilton, Radnor, PA.
19. Nurmi, R.W. and Darling, J.R. (1997), International Management Leadership: The Primary Competitive Advantage, International Business Press, New York, NY.
20. Walker, W.E. (1986), Changing Organizational Culture, University of Tennessee Press, Knoxville, TN.
21. Walton, R. (1976), “Interpersonal peacemaking: confrontations and third party consultations”, in Dunnette, M.D. (Ed.), Handbook of Industrial and Organizational Psychology, Rand-McNally, Chicago, IL.
22. Gabarro, J.J. (1979), “Socialization at the top: how CEOs and subordinates evolve interpersonal contracts”, Organizational Dynamics, Vol. 7, pp. 2-23.
23. Ridge Training Resources (1982), Style Flex Planning Guide, Ridge Training Resources, Cazenovia, New York, NY.