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1
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84986034427
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Keep in mind, December
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Catalog Age (2002), “Keep in mind”, December, p. 17.
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(2002)
Catalog Age
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-
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2
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84900632012
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IBM Institute for Business Value, Somers, NY.
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Chu, J. and Pike, T. (2002), Integrated Multi-Channel Retailing (IMCR): A Road-map to the Future, IBM Institute for Business Value, Somers, NY.
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(2002)
Integrated Multi-Channel Retailing (IMCR): A Road-map to the Future
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Chu, J.1
Pike, T.2
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3
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84986025370
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Multiple views of multi-channel promos
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December
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Del Franco, M. and Chiger, S. (2002), “Multiple views of multi-channel promos”, Catalog Age, Vol. 1, December, pp. 16 ff.
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(2002)
Catalog Age
, vol.1
, pp. 16
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Del Franco, M.1
Chiger, S.2
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4
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84986022500
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Sears adds new tools to multi-channel strategy
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June.
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Garbato-Stankevitch, D. (2002), “Sears adds new tools to multi-channel strategy”, Retail Merchandiser, June.
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(2002)
Retail Merchandiser
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Garbato-Stankevitch, D.1
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5
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84986171382
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One customer, one relationship
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2003 December-January, available at:
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Hood, R. (2002-2003), “One customer, one relationship”, Multiple Marketing Channels, December-January, available at: http://wnim.com/issue13/pages/multchanmark.htm
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(2002)
Multiple Marketing Channels
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Hood, R.1
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7
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84986162891
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Best Buy selects Yantra demand for high volume, multi-channel order management, retailer to deploy Yantra's distributed commerce management solution
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1 May.
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Internet Wire (2002), “Best Buy selects Yantra demand for high volume, multi-channel order management, retailer to deploy Yantra's distributed commerce management solution”, 1 May.
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(2002)
Internet Wire
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-
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8
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33744722903
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Multi-channel retail report
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available at: BizRate.com
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J.C. Williams Group (2001), “Multi-channel retail report”, available at: BizRate.com
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(2001)
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-
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9
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84986024412
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Mixed results when shopping by click & pick-up
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16 December
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Kopytoff, V. (2002), “Mixed results when shopping by click & pick-up”, San Francisco Chronicle, 16 December, p. E1.
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(2002)
San Francisco Chronicle
, pp. E1
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Kopytoff, V.1
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11
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37049007726
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Dell plans to peddle PCs inside Sears, other large chains – kiosks allow customers to try out computers before placing orders: a new Trojan Horse for printers?
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30 January.
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McWilliams, G. and Zimmerman, A. (2003), “Dell plans to peddle PCs inside Sears, other large chains – kiosks allow customers to try out computers before placing orders: a new Trojan Horse for printers?”, Wall Street Journal, 30 January.
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(2003)
Wall Street Journal
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McWilliams, G.1
Zimmerman, A.2
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12
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84986171337
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E-service: one size doesn’t fit all
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23 October, available at:
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Mello, A. (2002), “E-service: one size doesn’t fit all”, 23 October, available at: www.zdnet.com/filters/printerfriendly/0,6061,2895535-92,00.html
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(2002)
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Mello, A.1
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13
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84986175019
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National Retail Federation, Washington, DC.
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National Retail Federation (2001), The State of Retailing Online 4.0, National Retail Federation, Washington, DC.
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(2001)
The State of Retailing Online 4.0
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-
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14
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84986068589
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Office Products International, 14 October.
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Office Products International (2002), Depot Strikes Amazon Deal, Office Products International, 14 October.
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(2002)
Depot Strikes Amazon Deal
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-
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15
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84986022488
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Dell to sell PCs in Sears stores
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(The) Online Reporter 1 February.
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(The) Online Reporter (2003), “Dell to sell PCs in Sears stores”, The Online Reporter, 1 February.
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(2003)
The Online Reporter
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-
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16
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84986022485
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Online experience is now a much better fit
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4 December
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Puente, M. (2002), “Online experience is now a much better fit”, USA Today, 4 December, p. E 02.
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(2002)
USA Today
, pp. E 02
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Puente, M.1
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17
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84986163150
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A consumer model for channel-switching behavior
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Reardon, J. and McCorkle, D.E. (2002), “A consumer model for channel-switching behavior”, International Journal of Retail & Distribution Management, Vol. 30 No. 4, pp. 179-85.
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(2002)
International Journal of Retail & Distribution Management
, vol.30
, Issue.4
, pp. 179-185
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-
Reardon, J.1
McCorkle, D.E.2
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18
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84986044207
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REI climbs to the next level of multi-channel integration
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January
-
Reda, S. (2003a), “REI climbs to the next level of multi-channel integration”, Stores, January, pp. 64, 66 ff.
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(2003)
Stores
, pp. 64-66
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Reda, S.1
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19
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Retailers take multi-faceted approaches to multi-channel success
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June
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Reda, S. (2003b), “Retailers take multi-faceted approaches to multi-channel success”, Stores, June, pp. 22-6.
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(2003)
Stores
, pp. 22-26
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Reda, S.1
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20
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Active multi-channel shoppers may be a liability, less loyal than other online shoppers
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September
-
Reda, S. (2003c), “Active multi-channel shoppers may be a liability, less loyal than other online shoppers”, Stores, September, pp. 78, 80 ff.
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(2003)
Stores
, pp. 78-80
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Reda, S.1
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21
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84986024407
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Multi-channel shoppers actually not so hot
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2 August, available at: internet.com/markets/retailing/article/0,6061_ 1438471,00.html
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Saunders, C. (2002), “Multi-channel shoppers actually not so hot”, reprinted from Internet Advertising Report, 2 August, available at: http://cyberatlas. internet.com/markets/retailing/article/0,,6061_ 1438471,00.html
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(2002)
reprinted from Internet Advertising Report
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Saunders, C.1
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22
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84986031541
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More buyers click on Web, pick it up at store
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December
-
Swartz, J. (2002), “More buyers click on Web, pick it up at store”, USA Today, December, p. B 01.
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(2002)
USA Today
, pp. B 01
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Swartz, J.1
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23
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84986076858
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“J. Jill net balloons as margins grow, petites to expand” 26 July
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Weitzman, J. (2002), “J. Jill net balloons as margins grow, petites to expand”, Women's Wear Daily, 26 July, p. 2.
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(2002)
Women's Wear Daily
, pp. 2
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Weitzman, J.1
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24
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84986031567
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The new J. Crew: Drexler outlines problems, plans
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21 March
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Weitzman, J. (2003), “The new J. Crew: Drexler outlines problems, plans”, Women's Wear Daily, 21 March, p. 2.
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(2003)
Women's Wear Daily
, pp. 2
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Weitzman, J.1
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25
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84986012473
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J. Jill gets physical
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January
-
Wilson, M. (2002), “J. Jill gets physical”, Chain Store Age, January, pp. 42-6.
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(2002)
Chain Store Age
, pp. 42-46
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Wilson, M.1
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26
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84986162832
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Office depot forges online partnership with Amazon.com
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16 September
-
Wolf, A. (2002), “Office depot forges online partnership with Amazon.com”, Twice, 16 September, p. 18.
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(2002)
Twice
, pp. 18.
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Wolf, A.1
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27
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84986097462
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Victoria's Secret works to keep orders alive
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January
-
Amato-McCoy, D.M. (2003), “Victoria's Secret works to keep orders alive”, Stores, January, pp. 56-7.
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(2003)
Stores
, pp. 56-57
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Amato-McCoy, D.M.1
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28
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84986088905
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The store is everywhere
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January, available at:
-
Business 2.0 (2001), “The store is everywhere”, January, available at: www.business2.com/b2/
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(2001)
Business 2.0
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