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Volumn 19, Issue 7, 2001, Pages 292-298

Electronic commerce opportunities for improving corporate customer support in banking in Greece

Author keywords

Banking; Electronic commerce; Greece

Indexed keywords


EID: 84986078602     PISSN: 02652323     EISSN: None     Source Type: Journal    
DOI: 10.1108/02652320110410940     Document Type: Article
Times cited : (22)

References (26)
  • 3
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    • Financial services and the Internet – what does cyberspace mean for the financial services industry?
    • Birch, D. and Young, M. (1997), “Financial services and the Internet – what does cyberspace mean for the financial services industry?”, Internet Research: Electronic Networking Applications and Policy, Vol. 7 No. 2, pp. 120-8.
    • (1997) Internet Research: Electronic Networking Applications and Policy , vol.7 , pp. 120-128
    • Birch, D.1    Young, M.2
  • 6
    • 84986131398 scopus 로고    scopus 로고
    • Creating sustainable competitive advantage through marketing information system technology: a triangular methodology within the banking industry
    • Colgate, M. (1998), “Creating sustainable competitive advantage through marketing information system technology: a triangular methodology within the banking industry”, International Journal of Bank Marketing, Vol. 16 No. 2, pp. 80-9.
    • (1998) International Journal of Bank Marketing , vol.16 , pp. 80-89
    • Colgate, M.1
  • 7
    • 84986047361 scopus 로고    scopus 로고
    • Provision of electronic banking in the UK and the Republic of Ireland
    • Daniel, E. (1999), “Provision of electronic banking in the UK and the Republic of Ireland”, International Journal of Bank Marketing, Vol. 17 No. 2, pp. 72-82.
    • (1999) International Journal of Bank Marketing , vol.17 , pp. 72-82
    • Daniel, E.1
  • 11
    • 0031270338 scopus 로고    scopus 로고
    • A response to dynamic change in the market place
    • Fulkerson, B. (1997), “A response to dynamic change in the market place”, Decision Support Systems, Vol. 21 No. 3, pp. 199-214.
    • (1997) Decision Support Systems , vol.21 , pp. 199-214
    • Fulkerson, B.1
  • 15
    • 0021617733 scopus 로고
    • The information system as a competitive weapon
    • December
    • Ives, B. and Learmonth, G. (1984), “The information system as a competitive weapon”, Communications of the ACM, Vol. 27 No. 12, December, pp. 1193-201.
    • (1984) Communications of the ACM , vol.27 , pp. 1193-1201
    • Ives, B.1    Learmonth, G.2
  • 16
    • 84986108379 scopus 로고    scopus 로고
    • Service quality in the banking sector: the impact of technology on service delivery
    • Joseph, M., McClure, C. and Joseph, B. (1999), “Service quality in the banking sector: the impact of technology on service delivery”, International Journal of Bank Marketing, Vol. 17 No. 4, pp. 182-91.
    • (1999) International Journal of Bank Marketing , vol.17 , pp. 182-191
    • Joseph, M.1    McClure, C.2    Joseph, B.3
  • 23
    • 0031269852 scopus 로고    scopus 로고
    • Research opportunities in electronic commerce
    • Shaw, M., Gardner, D. and Thomas, H. (1997), “Research opportunities in electronic commerce”, Decision Support Systems, Vol. 21 No. 3, pp. 149-56.
    • (1997) Decision Support Systems , vol.21 , pp. 149-156
    • Shaw, M.1    Gardner, D.2    Thomas, H.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.