메뉴 건너뛰기




Volumn 38, Issue 1, 2000, Pages 24-35

Strategic capabilities which lead to management consulting success in Australia

Author keywords

Australia; Consultancy; Management consultants; Success

Indexed keywords


EID: 84986078123     PISSN: 00251747     EISSN: None     Source Type: Journal    
DOI: 10.1108/00251740010311807     Document Type: Article
Times cited : (26)

References (78)
  • 1
    • 84986121865 scopus 로고    scopus 로고
    • Top firms see steady rise in income – UK survey
    • Abbott, P. (1997), “Top firms see steady rise in income – UK survey”, Consulting News, December, pp. 8-10.
    • (1997) Consulting News , vol.December , pp. 8-10
    • Abbott, P.1
  • 3
    • 84986049621 scopus 로고
    • Strategic management
    • April
    • Ansoff, H.I. (1988), “Strategic management”, The Practising Manager, Vol. 8 No. 2, April, pp. 1-11.
    • (1988) The Practising Manager , vol.8 , Issue.2 , pp. 1-11
    • Ansoff, H.I.1
  • 4
    • 0347609270 scopus 로고
    • General management in turbulent environments
    • Summer
    • Ansoff, H.I. (1990), “General management in turbulent environments”, Practising Manager, Vol. 11 No. 1, Summer, pp. 6-27.
    • (1990) Practising Manager , vol.11 , Issue.1 , pp. 6-27
    • Ansoff, H.I.1
  • 5
    • 84986041851 scopus 로고    scopus 로고
    • Quality management in Australian service industries
    • Working paper, Monash University – Caulfield Campus, Melbourne.
    • Beaumont, N. and Sohal, A. (1997), “Quality management in Australian service industries”, Working paper, Monash University – Caulfield Campus, Melbourne.
    • (1997)
    • Beaumont, N.1    Sohal, A.2
  • 6
    • 0025519097 scopus 로고
    • Why change programs don't produce change
    • Beer, M., Eisenstat, R.A. and Spector, B. (1990), “Why change programs don't produce change”, Harvard Business Review, November-December, pp. 158-66.
    • (1990) Harvard Business Review , vol.November-December , pp. 158-166
    • Beer, M.1    Eisenstat, R.A.2    Spector, B.3
  • 8
    • 84986120460 scopus 로고    scopus 로고
    • Developing new consulting products
    • Borrow, E.E. (1997), “Developing new consulting products”, Journal of Management Consulting, Vol. 9 No. 3, pp. 56-9.
    • (1997) Journal of Management Consulting , vol.9 , Issue.3 , pp. 56-59
    • Borrow, E.E.1
  • 9
    • 84986043799 scopus 로고    scopus 로고
    • The changing face of power: how consultants prepare to help managers through the power shift?
    • Consulting
    • Bourget, L. (1996), “The changing face of power: how consultants prepare to help managers through the power shift?”, The 1996 Annual, Vol. 2, Consulting, pp. 199-206.
    • (1996) The 1996 Annual , vol.2 , pp. 199-206
    • Bourget, L.1
  • 10
    • 84986120451 scopus 로고    scopus 로고
    • personal communication (Telephone), 9 October.
    • Bryant, C. (1998), personal communication (Telephone), 9 October.
    • (1998)
    • Bryant, C.1
  • 11
    • 0002352701 scopus 로고
    • Market share – a key to profitability
    • Buzzell, R.D., Gale, B.T. and Sultan, R.G.M. (1975), “Market share – a key to profitability”, Harvard Business Review, January-February, pp. 97-106.
    • (1975) Harvard Business Review , vol.January-February , pp. 97-106
    • Buzzell, R.D.1    Gale, B.T.2    Sultan, R.G.M.3
  • 13
    • 0009407796 scopus 로고
    • No-nonsense guide to measuring productivity
    • Chew, W.P. (1988), “No-nonsense guide to measuring productivity”, Harvard Business Review, January-February, pp. 110-18.
    • (1988) Harvard Business Review , vol.January-February , pp. 110-118
    • Chew, W.P.1
  • 15
    • 27844593331 scopus 로고
    • 2nd ed., American Management Association, New York, NY.
    • Cohen, W.A. (1991), How to Make It Big As A Consultant, 2nd ed., American Management Association, New York, NY.
    • (1991) How to Make It Big As A Consultant
    • Cohen, W.A.1
  • 17
    • 84986041618 scopus 로고    scopus 로고
    • Close company
    • December
    • Dennis, K. (1997), “Close company”, Technology Marketing Intelligence, December, Vol. 17 No. 11, pp. 28-32.
    • (1997) Technology Marketing Intelligence , vol.17 , Issue.11 , pp. 28-32
    • Dennis, K.1
  • 19
    • 84986180850 scopus 로고
    • Buying professional services: a client's perspective
    • Dowling, G. (1993), “Buying professional services: a client's perspective”, Management, January/February, pp. 13-14.
    • (1993) Management , vol.January/February , pp. 13-14
    • Dowling, G.1
  • 20
    • 0001993076 scopus 로고
    • Why management fads fizzle
    • Dreilinger, C. (1994), “Why management fads fizzle”, Business Horizons, November-December, pp. 11-15.
    • (1994) Business Horizons , vol.November-December , pp. 11-15
    • Dreilinger, C.1
  • 21
    • 84986046076 scopus 로고    scopus 로고
    • Consulting in a constellation of advice-givers
    • Drozdow, N. and Gilmore, T.N. (1997), “Consulting in a constellation of advice-givers”, Journal of Management Consulting, Vol. 9 No. 4, pp. 48-52.
    • (1997) Journal of Management Consulting , vol.9 , Issue.4 , pp. 48-52
    • Drozdow, N.1    Gilmore, T.N.2
  • 23
    • 84986038761 scopus 로고    scopus 로고
    • Businesses hunt for new ‘hunting grounds’
    • March
    • Futurist (1998), “Businesses hunt for new ‘hunting grounds”’, Vol. 32 No. 2, March, p. 43.
    • (1998) Futurist , vol.32 , Issue.2 , pp. 43
  • 24
    • 84986113809 scopus 로고
    • Gower Publishing Company Limited, Brookfield, VT.
    • Garrat, S. (1991), How to be a Consultant?, Gower Publishing Company Limited, Brookfield, VT.
    • (1991) How to be a Consultant?
    • Garrat, S.1
  • 25
    • 84986143070 scopus 로고    scopus 로고
    • Five lessons for internal OD consultants
    • Consulting
    • Geirland, J. and Maniker-Leiter, M. (1996), “Five lessons for internal OD consultants”, The 1996 Annual, Vol. 2, Consulting, pp. 295-304.
    • (1996) The 1996 Annual , vol.2 , pp. 295-304
    • Geirland, J.1    Maniker-Leiter, M.2
  • 26
    • 0001836646 scopus 로고
    • Sustainable advantage
    • Ghemawat, P. (1986), “Sustainable advantage”, Harvard Business Review, September-October, pp. 53-8.
    • (1986) Harvard Business Review , vol.September-October , pp. 53-58
    • Ghemawat, P.1
  • 27
    • 0039227196 scopus 로고
    • Choosing an innovation strategy: theory and practice
    • November-December
    • Gilbert, J.T. (1994), “Choosing an innovation strategy: theory and practice”, Business Horizons, November-December, pp. 16-22.
    • (1994) Business Horizons , pp. 16-22
    • Gilbert, J.T.1
  • 28
    • 84986046064 scopus 로고    scopus 로고
    • How to build your consulting business
    • October
    • Goldner, P.S. (1997), “How to build your consulting business”, Training & Development, Vol. 51 No. 10, October, pp. 54-5.
    • (1997) Training & Development , vol.51 , Issue.10 , pp. 54-55
    • Goldner, P.S.1
  • 29
    • 84986010402 scopus 로고
    • TQM's challenge to management theory and practice
    • Grant, R.M., Shani, R. and Krishnan, R. (1994), “TQM's challenge to management theory and practice”, Sloan Management Review, Winter, pp. 25-35.
    • (1994) Sloan Management Review , vol.Winter , pp. 25-35
    • Grant, R.M.1    Shani, R.2    Krishnan, R.3
  • 32
    • 8344263195 scopus 로고    scopus 로고
    • The era of experts
    • Hasek, G.(1997), “The era of experts”, Industry Week, Vol. 246 No. 10, pp. 60-7.
    • (1997) Industry Week , vol.246 , Issue.10 , pp. 60-67
    • Hasek, G.1
  • 33
    • 38249017855 scopus 로고
    • The problem with Porter's generic strategies
    • December
    • Hendry, J. (1990), “The problem with Porter's generic strategies”, EMJ, Vol. 8 No. 4, December, pp. 443-50.
    • (1990) EMJ , vol.8 , Issue.4 , pp. 443-450
    • Hendry, J.1
  • 35
    • 84986164931 scopus 로고
    • External customer satisfaction as a performance measure of the management of a research and development department
    • paper presented at ANZAM Conference.
    • Hirons, E., Simon, A. and Simon, C. (1995), “External customer satisfaction as a performance measure of the management of a research and development department”, paper presented at ANZAM Conference.
    • (1995)
    • Hirons, E.1    Simon, A.2    Simon, C.3
  • 37
    • 84986125680 scopus 로고    scopus 로고
    • Implementing organizational change: six steps and a case study
    • Consulting
    • Jansen, P. and De Jong, R.(1996), “Implementing organizational change: six steps and a case study”, The 1996 Annual, Vol. 2, Consulting, pp. 229-45.
    • (1996) The 1996 Annual , vol.2 , pp. 229-245
    • Jansen, P.1    De Jong, R.2
  • 38
    • 84986078978 scopus 로고
    • Big firms ride out economic downturn
    • (a) February 26
    • Jay, C. (1993a), “Big firms ride out economic downturn”, Financial Review, February 26, p. 31.
    • (1993) Financial Review , pp. 31
    • Jay, C.1
  • 39
    • 84986015988 scopus 로고
    • Headhunters note shift in demand for executive skills
    • (b) February 26
    • Jay, C. (1993b), “Headhunters note shift in demand for executive skills”, Financial Review, February 26, p. 32.
    • (1993) Financial Review , pp. 32
    • Jay, C.1
  • 40
    • 0002497128 scopus 로고    scopus 로고
    • Core competence: what does it mean in practice?
    • Javidan, M. (1998), “Core competence: what does it mean in practice?”, Long Range Planning, Vol. 31 No. 1, pp. 60-71.
    • (1998) Long Range Planning , vol.31 , Issue.1 , pp. 60-71
    • Javidan, M.1
  • 41
    • 84986134107 scopus 로고
    • Why satisfied customers defect
    • Jones, T.O. and Sasser, W.E. (1995), “Why satisfied customers defect”, Harvard Business Review, November-December, pp. 88-99.
    • (1995) Harvard Business Review , vol.November-December , pp. 88-99
    • Jones, T.O.1    Sasser, W.E.2
  • 43
    • 84986140571 scopus 로고
    • An empirical investigation of the predictors of executive career success
    • Judge, T.A., Cable, D.M., Bordreau, J.W. and Bretz, R.D. (1995), “An empirical investigation of the predictors of executive career success”, Personnel Psychology, Vol. 48, pp. 485-519.
    • (1995) Personnel Psychology , vol.48 , pp. 485-519
    • Judge, T.A.1    Cable, D.M.2    Bordreau, J.W.3    Bretz, R.D.4
  • 44
    • 6244241844 scopus 로고
    • How to compete?
    • Kanter, R.M. (1990), “How to compete?”, Harvard Business Review, July-August, pp. 7-8.
    • (1990) Harvard Business Review , vol.July-August , pp. 7-8
    • Kanter, R.M.1
  • 45
    • 0026494564 scopus 로고
    • The balanced scorecard – measures that drive performance
    • Kaplan, R.S. and Norton, D.P. (1992), “The balanced scorecard – measures that drive performance”, Harvard Business Review, January-February, pp. 71-9.
    • (1992) Harvard Business Review , vol.January-February , pp. 71-79
    • Kaplan, R.S.1    Norton, D.P.2
  • 47
    • 84986107207 scopus 로고
    • One consultant's view on professional and personal relationships
    • Fall
    • Khan, R. (1993), “One consultant's view on professional and personal relationships”, Journal of Management Consulting, Fall, Vol. 7 No. 4, pp. 28-9.
    • (1993) Journal of Management Consulting , vol.7 , Issue.4 , pp. 28-29
    • Khan, R.1
  • 48
    • 84986078919 scopus 로고
    • Practice business plan
    • in Barcus III, S.W. and Wilkinson, J.W. (Eds) McGraw-Hill, Inc., New York, NY.
    • Kuhlken, L.E. (1995), “Practice business plan”, in Barcus III, S.W. and Wilkinson, J.W. (Eds), Handbook of Management Consulting Services, McGraw-Hill, Inc., New York, NY.
    • (1995) Handbook of Management Consulting Services
    • Kuhlken, L.E.1
  • 50
  • 51
    • 0003711260 scopus 로고    scopus 로고
    • 3rd ed., Prentice Hall International, Englewood Cliffs, NJ.
    • Lovelock, C.H. (1996), Services Marketing, 3rd ed., Prentice Hall International, Englewood Cliffs, NJ.
    • (1996) Services Marketing
    • Lovelock, C.H.1
  • 54
    • 0042897610 scopus 로고
    • Harvard Business School Publishing Division, Boston, MA.
    • Montgomery, C.A. and Porter, M.E. (Eds) (1991), Strategy, Harvard Business School Publishing Division, Boston, MA.
    • (1991) Strategy
    • Montgomery, C.A.1    Porter, M.E.2
  • 55
    • 84986101559 scopus 로고    scopus 로고
    • Learning from the intervention itself: from strategy to execution
    • Consulting
    • Moravec, M. (1996), “Learning from the intervention itself: from strategy to execution”, The 1996 Annual, Vol. 2, Consulting, pp. 207-15.
    • (1996) The 1996 Annual , vol.2 , pp. 207-215
    • Moravec, M.1
  • 56
    • 84986012696 scopus 로고    scopus 로고
    • Some points on choosing the ‘best’ management consultants and getting the best out of them
    • unpublished paper, Cullen Morton (VIC) Pty Ltd.
    • Morton, B. (1996), “Some points on choosing the ‘best’ management consultants and getting the best out of them”, unpublished paper, Cullen Morton (VIC) Pty Ltd.
    • (1996)
    • Morton, B.1
  • 57
    • 12444294921 scopus 로고    scopus 로고
    • Souped up at last?
    • Mudd, T. (1996), “Souped up at last?”, Industry Week, Vol. 245 No. 8, pp. 73-6.
    • (1996) Industry Week , vol.245 , Issue.8 , pp. 73-76
    • Mudd, T.1
  • 58
    • 84986090921 scopus 로고    scopus 로고
    • Who ya gonna call?
    • March 10
    • Murdoch, M.(1997), “Who ya gonna call?”, Infoworld, March 10, Vol. 19 No. 10, pp. 59-62.
    • (1997) Infoworld , vol.19 , Issue.10 , pp. 59-62
    • Murdoch, M.1
  • 59
    • 0001672981 scopus 로고
    • How competitive forces shape strategy
    • Porter, M.E. (1979), “How competitive forces shape strategy”, Harvard Business Review, March-April, pp. 137-45.
    • (1979) Harvard Business Review , vol.March-April , pp. 137-145
    • Porter, M.E.1
  • 60
    • 84986124339 scopus 로고    scopus 로고
    • Researching smaller companies
    • November
    • Porth, S.J. and Saltis, M. 1997), “Researching smaller companies”, Journal of Management Consulting, November, Vol. 9 No. 4, pp. 54-60.
    • (1997) Journal of Management Consulting , vol.9 , Issue.4 , pp. 54-60
    • Porth, S.J.1    Saltis, M.2
  • 61
    • 0025486182 scopus 로고
    • Zero defections: quality comes to services
    • Reichheld, F.F. and Sasser, W.E. (1990), “Zero defections: quality comes to services”, Harvard Business Review, September-October, pp. 105-111.
    • (1990) Harvard Business Review , vol.September-October , pp. 105-111
    • Reichheld, F.F.1    Sasser, W.E.2
  • 62
    • 19644378816 scopus 로고    scopus 로고
    • Jossey-Bass Publishers, San Francisco, CA.
    • Schaffer, R.H. (1997), High Impact Consulting, Jossey-Bass Publishers, San Francisco, CA.
    • (1997) High Impact Consulting
    • Schaffer, R.H.1
  • 63
    • 84986147300 scopus 로고
    • When a friend becomes a client … when a client becomes a friend
    • Fall
    • Selcoe, T. (1993), “When a friend becomes a client … when a client becomes a friend”, Journal of Management Consulting, Fall, Vol. 7 No. 4, pp. 25-7.
    • (1993) Journal of Management Consulting , vol.7 , Issue.4 , pp. 25-27
    • Selcoe, T.1
  • 64
    • 0031522373 scopus 로고    scopus 로고
    • Professional as agent: knowledge asymmetry in agency exchange
    • Sharma, A. (1997), “Professional as agent: knowledge asymmetry in agency exchange”, Academy of Management Review, Vol. 22 No. 3, pp. 758-98.
    • (1997) Academy of Management Review , vol.22 , Issue.3 , pp. 758-798
    • Sharma, A.1
  • 65
    • 84986040812 scopus 로고
    • Meetings around the world for management consultants
    • Shays, E.M. (1995), “Meetings around the world for management consultants”, Journal of Management Consulting, Vol. 8 No. 3, pp. 53-4.
    • (1995) Journal of Management Consulting , vol.8 , Issue.3 , pp. 53-54
    • Shays, E.M.1
  • 66
    • 84986103326 scopus 로고    scopus 로고
    • 3rd ed., Dearborn Financial Publishing Inc., Chicago, IL.
    • Shenson, H.and Nicholas, T. (1997), Consulting Success, 3rd ed., Dearborn Financial Publishing Inc., Chicago, IL.
    • (1997) Consulting Success
    • Shenson, H.1    Nicholas, T.2
  • 67
    • 84986094520 scopus 로고
    • Value-added approach to corporate management: quality management practices in the Australian business service industry
    • December
    • Simon, A. (1995), “Value-added approach to corporate management: quality management practices in the Australian business service industry”, Journal of Enterprising Culture, Vol. 3 No. 4, December, pp. 427-43.
    • (1995) Journal of Enterprising Culture , vol.3 , Issue.4 , pp. 427-443
    • Simon, A.1
  • 68
    • 84986038670 scopus 로고
    • Business Research Project Design, Faculty of Commerce Research Management Committee, Charles Sturt University, Bathhurst.
    • Simon, A., Oczkowski, E. and Jarrat, D. (1995), Business Research Project Design, Faculty of Commerce Research Management Committee, Charles Sturt University, Bathhurst.
    • (1995)
    • Simon, A.1    Oczkowski, E.2    Jarrat, D.3
  • 70
    • 2942701453 scopus 로고    scopus 로고
    • What to share?
    • November
    • Simon, G.A. (1997), “What to share?”, Journal of Management Consulting, November, Vol. 9 No. 4, pp. 2,79.
    • (1997) Journal of Management Consulting , vol.9 , Issue.4 , pp. 2-79
    • Simon, G.A.1
  • 71
    • 1542586729 scopus 로고    scopus 로고
    • Generative and case study research in quality management. Part II: practical examples
    • Sohal, A., Simon, A. and Lu, E. (1996), “Generative and case study research in quality management. Part II: practical examples”, International Journal of Quality & Reliability Management, Vol. 13 No. 2, pp. 75-87.
    • (1996) International Journal of Quality & Reliability Management , vol.13 , Issue.2 , pp. 75-87
    • Sohal, A.1    Simon, A.2    Lu, E.3
  • 73
    • 0026824199 scopus 로고
    • Competing on capabilities: the new rules of corporate strategy
    • March-April
    • Stalk, G., Evans, P. and Shulman, L.E. (1992), “Competing on capabilities: the new rules of corporate strategy”, Harvard Business Review, March-April, Vol. 70 No. 2, pp. 57-69.
    • (1992) Harvard Business Review , vol.70 , Issue.2 , pp. 57-69
    • Stalk, G.1    Evans, P.2    Shulman, L.E.3
  • 74
    • 0000655746 scopus 로고
    • Strategy is different in service businesses
    • Thomas, D.R.E. (1978), “Strategy is different in service businesses”, Harvard Business Review, July-August, pp. 158-65.
    • (1978) Harvard Business Review , vol.July-August , pp. 158-165
    • Thomas, D.R.E.1
  • 75
    • 84986131880 scopus 로고    scopus 로고
    • Challenge and renewal: a historical view of the profession
    • November
    • Washburn, S. (1996), “Challenge and renewal: a historical view of the profession”, Journal of Management Consulting, November, Vol. 9 No. 2, pp. 47-53.
    • (1996) Journal of Management Consulting , vol.9 , Issue.2 , pp. 47-53
    • Washburn, S.1
  • 76
    • 84858971811 scopus 로고    scopus 로고
    • The 13 cardinal sins
    • Weiss, A. (1996), “The 13 cardinal sins”, Journal of Management Consulting, Vol. 9 No. 2, pp. 44-6.
    • (1996) Journal of Management Consulting , vol.9 , Issue.2 , pp. 44-46
    • Weiss, A.1
  • 77
    • 84986107214 scopus 로고    scopus 로고
    • Starting a consulting business
    • December
    • Wiersema, W.H. (1997), “Starting a consulting business”, Electrical Apparatus, December, Vol. 50 No. 12, pp. 38-41.
    • (1997) Electrical Apparatus , vol.50 , Issue.12 , pp. 38-41
    • Wiersema, W.H.1
  • 78
    • 77957320154 scopus 로고
    • What is management consulting?
    • in Barcus, S.W. and Wilkinson, J.W. (Eds) McGraw-Hill, Blacklick, OH, 2nd ed.
    • Wilkinson, J.W. (1995), “What is management consulting?”, in Barcus, S.W. and Wilkinson, J.W. (Eds), Handbook of Management Consulting Services, McGraw-Hill, Blacklick, OH, 2nd ed., pp. 1-16.
    • (1995) Handbook of Management Consulting Services , pp. 1-16
    • Wilkinson, J.W.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.