Employee evaluations of service quality at banks and credit unions

International Journal of Bank Marketing

Volumn 19, Issue 4, 2001, Pages 179-185

  Allred, Anthony T ^a  

^a WEBER STATE UNIVERSITY   (United States)

Author keywords

Banking; Credit unions; Customer satisfaction; Job satisfaction; Service quality

Indexed keywords

EID: 84986077458     PISSN: 02652323     EISSN: None     Source Type: Journal    
DOI: 10.1108/02652320110695468     Document Type: Article

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