First catch your student: issues in qualitative evaluation

Performance Measurement and Metrics

Volumn 3, Issue 1, 2002, Pages 20-27

  Mcdowell, Liz ^a   Banwell, Linda ^a   Marples, Gwen ^a  

^a NORTHUMBRIA UNIVERSITY   (United Kingdom)

Author keywords

Education; Evaluation; Internet; Qualitative techniques; Students

Indexed keywords

EID: 84986052352     PISSN: 14678047     EISSN: None     Source Type: Journal    
DOI: 10.1108/14678040210429895     Document Type: Review

References (19)

1. Ashworth, P., Bannister, P. and Thorne, P. (1997), “Guilty in whose eyes? University students’ perceptions of cheating and plagiarism in academic work and assessment”, Studies in Higher Education, Vol. 22 No. 2, pp. 187-203.
2. Bailey, C. and McDowell, L. (2001), “Reviewing the Virtual Gallery: art history, digital technology and the learning experience”, in Shaw, R. and McKay, J. (Eds), Digital Creativity: Crossing the Border, Proceedings of CADE 2001, Glasgow School of Art Press, 0-901904-82-1 pp. 29-32.
3. Banwell, L., Gannon-Leary, P. and Childs, S. (2000), JUBILEE JISC User Behaviour in Information Seeking: Longitudinal Evaluation of EIS, First Annual Report, June, available at www.is.northumbria.ac.uk/imri
4. Banwell, L., Gannon-Leary, P. and Jackson, M. (2001), JUBILEE JISC User Behaviour in Information Seeking: Longitudinal Evaluation of EIS, Second Annual Report, June, available at: www.is.northumbria.ac. uk/imri
5. Clarke, Z. (1999), “EQUINOX: the development of performance indicators for the electronic library”, Proceedings of the Third Northumbria International Conference on Performance Measurement in Libraries and Information Services, 27-31 August, DILM University of Northumbria, available at: www.equinox.dcu.ie/reports/pilist.html
6. Cook, C., Coleman, V. and Heath, F. (1999), “SERVQUAL: a client-based approach to developing performance indicators”, Proceedings of the Third Northumbria International Conference on Performance Measurement in Libraries and Information Services, 27-31 August, DILM University of Northumbria, Newcastle upon Tyne, pp. 211-8.
7. Joint Funding Councils (1995), “The effective academic library: a framework for evaluating the performance of UK academic libraries”, a consultative report to HEFC(E), SHEFC, HEFC(W) and DENI by the Joint Funding Councils’ Ad Hoc Group on performance indicators for libraries, HEFC, Bristol.
8. Joint Funding Councils’ Libraries Review Group (1993), Report (Chairman: Sir Brian Follett). A report for HEFCE (Higher Education Funding Council for England), SHEFC (Scottish Higher Education Funding Council), HEFCW (Higher Education Funding Council for Wales), DENI (Department of Education for Northern Ireland), HEFCE, Bristol.
9. Kvale, S. (1996), InterViews: An Introduction to Qualitative Research Interviewing, Sage, Thousand Oaks, CA.
10. Lancaster, F.W. (1997), “Evaluating the digital library”, Proceedings of the Second Northumbria International Conference on Performance Measurement in Libraries and Information Services, 7-11 September, DILM University of Northumbria, Newcastle upon Tyne, pp. 47-57.
11. Lincoln, Y.S. and Guba, E.G. (1985), Naturalistic Enquiry, Sage, London.
12. McClure, C.R. (1999), “Issues and strategies for developing national statistics and performance measures for library networked services and resources”, Proceedings of the Third Northumbria International Conference on Performance Measurement in Libraries and Information Services, 27-31 August, DILM University of Northumbria, Newcastle upon Tyne.
13. McDowell, L. (in press), “Electronic information resources in undergraduate education: an exploratory study of opportunities for student learning and independence”, British Journal of Educational Technology.
14. Ottewill, R. and Brown, D. (1999), “Student participation in educational research: experimenting with a focus group”, Journal of Further and Higher Education, Vol. 23 No. 3, pp. 373-80.
15. Parasuraman, A., Berry, L.L. and Zeithaml, M.V.A. (1988), “SERVQUAL: a multiple-item scale for measuring customer perceptions of service quality”, Journal of Retailing, Vol. 67 No. 4, Winter, pp. 420-50.
16. Punch, M. (1998), “Politics and ethics in qualitative research”, in Denzin, N.K. and Lincoln, Y.S. (Eds), The Landscape of Qualitative Research, Sage, London, pp. 156-84.
17. Reason, P. (1994), “Three approaches to participative enquiry”, in Denzin, N.K. and Lincoln, Y.S. (Eds), Handbook of Qualitative Research, Sage, Thousand Oaks, CA, pp. 324-39.
18. Schwandt, T.A. (1998), “Constructivist, interpretive approaches to human inquiry”, in Denzin, N.K. and Lincoln, Y.S. (Eds), The Landscape of Qualitative Research, Sage, Thousand Oaks, CA, pp. 221-59.
19. Walford, G. (1991), “Researching the City Technology College Kingshurt”, in Walford, G. (Ed.), Doing Educational Research, Routledge, London, pp. 82-100.