Managing knowledge in a software organization

Journal of Knowledge Management

Volumn 7, Issue 2, 2003, Pages 63-80

  Mathiassen, Lars ^a   Pourkomeylian, Pouya ^b  

^a GEORGIA STATE UNIVERSITY   (United States)

^b ASTRAZENECA R AND D   (Sweden)

Author keywords

Coding; Knowledge management; Process innovation; Software use; Strategic management

Indexed keywords

EID: 84986052196     PISSN: 13673270     EISSN: 17587484     Source Type: Journal    
DOI: 10.1108/13673270310477298     Document Type: Article

References (41)

1. Aaen, I., Arent, J., Mathiassen, L. and Ngwenyama, O. (2001), “A conceptual MAP of software process improvement”, Scandinavian Journal of Information Systems, Vol. 13, Special Issue on Trends in the Research on Software Process Improvement in Scandinavia, pp. 123-46
2. Alavi, M. (1999), “Knowledge management and knowledge management systems”, Journal of AIS, Vol. 1 No.1., pp. 1-35
3. Arent, J. and N⊘rbjerg, J. (2000), “Organizational knowledge creation: a multiple case analysis”, Proceedings of Hawaii International Conference on Systems Science
4. Arent, J., Pedersen, M.H. and N⊘rbjerg, J. (2001), “Strategies for organizational learning in SPI”, in Mathiassen, L., Pries-Heje, J. and Ngwenyama, O. (Eds), Improving Software Organisations – From Principles to Practice, Addison-Wesley, pp. 235-53
5. Augier, M. and Vendelo, M.T. (1999), “Networks, cognition and management of tacit knowledge”, Journal of Knowledge Management, Vol. 3 No. 4, pp. 252-61
6. Baskerville, R. and Pries-Heje, J. (1999), “Managing knowledge capability and maturity”, in Larsen, T.J., Levine, L. and DeGross, J.I. (Eds), Information Systems: Current Issues and Future Changes, IFIP/Kluwer, Norwell, MA, pp. 175-96
7. Brodman, J.G. and Johnson, D.L. (1995), “Return on investment (ROI) from software process improvement as measured by US industry”, Software Process Improvement and Practice, Vol. 1 No. 1, pp. 35-47
8. Brown, J.S. and Duguid, P. (1991), “Organisational learning and communities-of-practice”, Organization Science, Vol. 2, pp. 40-57
9. Davenport, T.H., De Long, D.W. and Beers M.C. (1998), “Successful knowledge management projects”, Sloan Management Review, pp. 45-55
10. Dixon, N.M. (1998), “The responsibilities of members in an organisation that is learning”, The Learning Organisation, Vol. 5 No. 4, pp. 161-2
11. Debou, C. (1997), “SPI success factors: toward more business orientation”, Software Process Newsletter, Vol. 10, pp. 15-18
12. Goldenson, D.R. and Herbsleb, J.D. (1995), “After the appraisal: a systematic survey of process improvement, its benefits, and factors that influence success”, The Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Technical report CMU/SEI-95-TR-009
13. Haley, T.J. (1996), “Software process improvement at Raytheon”, IEEE Software, Vol. 13 No. 6, pp. 33-41
14. Halloran, P. (1999), “Organizational learning from the perspective of a software process assessment and improvement program”, Proceedings of Hawaii International Conference on Systems Science, IEEE Computer Society Press, Los Alamitos, CA
15. Hansen, T., Morten, N. and Tierney, T. (1999), “What’s your strategy for managing knowledge?”, Harvard Business Review, pp. 106-16
16. Hayes, W. and Zubrow, D. (1995), “Moving on up: data and experience doing CMM-based process improvement”, The Software Engineering Institute, Carnegie Mellon University, Pittsburg, PA, Technical report CMU/SEI-95-TR-008
17. Herbsleb, J., Carleton, A., Rozum, J., Siegel, J. and Zubrow, D. (1994), “Benefits of CMM-based software process improvement: initial results”, The Software Engineering Institute, Carnegie Mellon University, Pittsburgh, PA, Technical report CMU/SEI-94-TR-13
18. Herbsleb, J., Zubrow, D., Goldenson, D., Hayes, W. and Paulk, M.C. (1997), “Software quality and the capability maturity model”, Communications of the ACM, Vol. 40 No. 6, pp. 30-40
19. Humphrey, W. (1989), Managing the Software Processes, Addison-Wesley
20. Humphrey, W.S., Snyder, T.R. and Willis, R.R. (1991), “Software process improvement at Hughes Aircraft”, IEE Software, Vol. 8 No. 4, pp. 11-23
21. Kautz, K. and Nielsen, P.A. (2001), “Knowing and implementing SPI”, in Mathiassen, L., Pries-Heje, J. and Ngwenyama, O. (Eds), Improving Software Organisations – From Principles to Practice, Addison-Wesley, pp. 201-15
22. Kautz, K. and Thaysen, K. (2001), “Knowledge, learning and IT support in a small software company”, Proceedings of the European Conference on Information Systems, Bled, Slovenia, pp. 696-705
23. Larsen, E. and Kautz, K. (1997), “Quality assurance and software process improvement in Norway”, Software Process Improvement Practice, Vol. 3, pp. 71-86
24. McFeeley, B. (1996), “IDEAL: a user’s guide for software process improvement”, The Software Engineering Institute, Carnegie Mellon University, Pittsburgh, PA, Handbook CMU/SEI-96-HB-001
25. Mashiko, Y. and Basiili, V.R. (1997), “Using the GQM paradigm to investigate influential factors for software process improvement”, Journal of Systems and Software, Vol. 36, pp. 17-32
26. Mathiassen, L. (2000), “Collaborative practice research”, Proceedings of the IFIP TC 8 WG 8.2 Working Conference on Organizational and Social Perspectives on Information Technology, Aalborg, Denmark
27. Mathiassen, L., Pries-Heje, J. and Ngwenyama, O. (Eds) (2001), Improving Software Organisations – From Principles to Practice, Addison-Wesley
28. Nonaka, I. and Takeuchi, H. (1995), The Knowledge-Creating Company, Oxford University Press
29. Paulk, M., Curtis, B., Chrissis, M. and Weber, C. (1993), “Capability maturity model for software version 1.1”, The Software Engineering Institute, Carnegie Mellon University, Pittsburgh, PA, Technical report CMU/SEI-96-TR-24
30. Pourkomeylian, P. (2001a), “Knowledge creation in improving a software organization”, Proceedings from IFIP WG8.6 Fourth Working Conference on Diffusing Software Product and Process Innovations, Banff, Canada, pp. 205-23
31. Pourkomeylian, P. (2001b), “Analysing an SPI project with the MAP framework”, Scandinavian Journal of Information Systems, Vol. 13, Special Issue on Trends in the Research on Software Process Improvement in Scandinavia, pp. 147-65
32. Pourkomeylian, P. (2001c), “An Approach to Institutionalisation of Software Processes”, Proceedings from Tenth International Conference on Information Systems Development, London, UK
33. Pourkomeylian, P., Hörnell, J. and Söderberg, S. (2001), “Knowledge sharing in a software process improvement unit”, Proceedings from The Second European Conference on Knowledge Management, Bled, Slovenian, pp. 459-73
34. Robertson, M., Swan, J. and Newel, S. (1996), “The role of networks in the diffusion of technological innovation”, Journal of Management Studies, Vol. 33 No. 3, pp. 333-59
35. Scarbrough, H. and Swan, J. (1999), “Knowledge management and the management fashion perspective”, Proceedings from The British Academy of Management Conference on Managing Diversity, Manchester
36. Seufert, A., Bach, A. and von Krogh, G. (1999), “Towards knowledge networking”, Journal of Knowledge Management, Vol. 3 No. 3, pp. 183-5
37. Shariq, S.Z. (1999), “How does knowledge transform as it is transferred? Speculations on the possibility of a cognitive theory of knowledge”, Journal of Knowledge Management, Vol. 3 No. 4, pp. 243-51
38. Swan, J., Newell, S., Scarbrough, H. and Hislop, D. (1999), “Knowledge management and innovation: networks and networking”, Journal of Knowledge Management, Vol. 3 No. 3, pp. 262-75
39. Stelzer, D., Mellis, W. and Herzwurm, G. (1998), “Technology diffusion in software development processes: the contribution of organizational learning to software process improvement”, in Larsen, T. and McGuire, E. (Ed.), Information Systems Innovation and Diffusion: Issues and Directions, Idea Group, pp. 297-344
40. Zack, M.H. (1999), “Developing a knowledge strategy”, California Management Review, Vol. 41 No 3, pp. 125-45
41. Zahran, S. (1998), Software Process Improvement: Practical Guidelines for Business Success Software Engineering, Software Engineering Institute, Addison-Wesley